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Murray Hyundai White Rock - Service Centre

Surrey, BC

4.8
482 Lifetime Reviews Review Dealership

482 Reviews of Murray Hyundai White Rock - Service Centre

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February 26, 2020

"First time in with a used car I purchased recently "

- memegaffin

I brought in my Sonata to have an overall check up as I had recently purchased it from a friend. It also had a problem in the steering column. My service advisor, Jesse , kept me updated as the day progressed and when I picked up the car was extremely knowledgeable about what had been done service wise. He explained everything to me patiently and was able to answer all of my questions. Jesse also provided rides to and from home while the car was being worked on. My experience, in a huge part due to Jesse , was excellent.

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Yes
Employees Worked With
Jesse Dawson
February 25, 2020

"Fast & Good!"

- amarula1

I am a man of few words! No complaints at all. Overwhelmed by the the great service. The. Car is working fine and am happy with it.

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Yes
Employees Worked With
February 25, 2020

"Very positive interaction with staff member "

- lornajwalsh

Jessie ? was very friendly, helpful and informative. I was also very pleasantly surprised when my car was also cleaned unexpectedly. I was glad that the work was done free of charge as it was a re-calibration of the airbags as ordered by Hyundai.

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Yes
Employees Worked With
Jessie
February 25, 2020

"Maintenance visit"

- M. Peters

Thanks to Danny and the team for the great, as always, service to my Accent. After dropping my car off early in the morning, Danny contacted me to outline the service needed for my car, and advised me when it was complete. On pick-up, transportation was provided from the South Surrey Park and Ride to the dealership and my car was ready to go. Danny is always positive, friendly and ensures that I understand the work that was done to my car and what may be needed next time. I find the staff at Murray honest and open, never trying to upsell on service, but advising of when issues may be on the horizon. Thanks again for 8 years of great and friendly service.

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Yes
Employees Worked With
February 21, 2020

"Amazing Customer Service! Very knowledgeable and..."

- mbrodie2122

Amazing Customer Service! Very knowledgeable and accomodating. Danny helped make my service appointment easy and went through everything that was being done. He took the time to ensure my experience was a good one! I will definitely be back!

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Yes
Employees Worked With
February 21, 2020

"service "

- kevina0

my first service I found every thing was great all the staff were very nice and friendly I will bring my car back for everything that it needs

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Yes
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February 21, 2020

"Excellent Service"

- amarmstrong74

I had my Elentra in for regular service. Everything went smoothly and the service was completed on time. When I received my call that my car was ready Danny advised that my windshield wipers were streaky. I let Danny know that on my last service the wipers had been replaced and that this happened in less than six months. Danny asked to call me back. When he did he advised that the wiper bladed had been replaced at no charge. This is excellent customer service. Thank you Danny!

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Yes
Employees Worked With
February 16, 2020

"Good service"

- maureen.bjorklund

Always get good service at White Rock Hyundai!! Think when I have recalls on things that need to be done and are free should not have to pay the regular service rate. Service charges are getting very high for regular check-ups $423:03???

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Yes
Employees Worked With
Other Employees : Jess Dawson
February 10, 2020

"Great Job - Great Teamwork!"

- sbpaquette

I was pleasantly happy to see you Charlie last time and Jesse did a great job as my Service Person. The info provided was exact and he followed up with me about extra fixing that needed to be done that day on my car. Thanks again for making me feel special each time I am visiting Hyundai WR Dealership. Great Job - Great Teamwork!

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Yes
Employees Worked With
Other Employees : JESSE
February 09, 2020

"They remember my name. "

- badowell

I had a recent malfunction with my vehicle. Danny kept me up to date on the malfunction and repairs. They assisted in getting me a courtesy vehicle from an outside vendor. They reviewed the end result (a new motor) and updated warranty coverage. Informative, helpful and honest. Would recommend!

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Yes
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