Murray Hyundai White Rock

Very disappointed. Firstly they oversell on the service required for an EV $500 worth of work, which amounted to nothing more than break fluid change and alignment. Firstly they oversell on the service required for an EV $500 worth of work, which amounted to nothing more than break fluid change and alignment. When I got my car back, a panel has been removed in the front wheel well and not replaced. When I called about it, they said that the panel was not there when I dropped the car off. I know that this is not true, I washed the car three days before this service and I always wash inside the wheel arches, the cover was in place when I washed it. The cover has been there for three years with no issues, but apparently fell off a couple of days before my service. There is no damage where the cover came from suggesting that it was removed, not ripped off. On top of that, if there were parts missing from my car, the full inspection service should have told me that it was missing. Clearly they did not do all the checks that they say they do. I do know that all the belts and pulleys on my EV are in good condition because they did check those! They told me that they did. I had a look and can’t find any belts under the hood. Now I have to replace a plastic cover, probably 100s of $ More

Simple the "Best" dealership I have ever dealt with over the years. Everything was above board, nothing hidden, everything explained to a "T" again, nothing hidden or no surprises. Thank you very much Ce the years. Everything was above board, nothing hidden, everything explained to a "T" again, nothing hidden or no surprises. Thank you very much Cedric, Melissa and Adam, all of your time and efforts were so greatly appreciated. More

I have had excellent service experience with Hyundai Murray in white Rock. The service operation manager ( Charlie ) exceeded my expectation and turned my unpleasant incident to happy and joyful experi Murray in white Rock. The service operation manager ( Charlie ) exceeded my expectation and turned my unpleasant incident to happy and joyful experience. Definitely I will keep using their service . Great Team! More

This dealership doesn’t have any commitment and loyalty towards their customers. They only want to get one time customer. Customer retention word is a huge meaning they don’t believe that .Their Manager A towards their customers. They only want to get one time customer. Customer retention word is a huge meaning they don’t believe that .Their Manager Andrew is basically a cheat . He dealt with someone to sell a car and gave the price on writing how much the customer needs to pay ? But right after that he changed his mind and gave it to someone else with a better deal where he can make more money on this particular car . I would highly recommend to take enough evidence with recording conversation on phone during purchase any car from them . Otherwise , I will ensure ; you would have a bitter experience of buying cars from them . I will never recommend a person to go their for buying cars from Murry Hyundai. So I highly recommend not to go their to buy any car to avoid upset yourself as a customer and this experience will remain forever in your life !! Pls be careful to go their!!! Thanks for your understanding. More

JESSE DAWSON in Service was Outstanding! He worked JESSE DAWSON in Service was Outstanding! He worked really hard to get me back on the road unbeknown to him I would be unavailable any other time. Th JESSE DAWSON in Service was Outstanding! He worked really hard to get me back on the road unbeknown to him I would be unavailable any other time. The service bay was closing in less than 10 min, but he made accommodations while understanding I was caught in a bit of traffic. Jesse was very skilled at finding me a new tire and getting the warranty to cover the cost at no expense to me. The overall experience was exemplary - he was very friendly and very personable and he honored his commitment to email the receipt before I got home. Will definitely love to deal with him again. Kudos - Murray Hyundai - great team member! More

Excellent personnel, informed, relaxed. Able to explain the safety advantages of the vehicle in simple terms. Do not try to rush the customer. the safety advantages of the vehicle in simple terms. Do not try to rush the customer. More

Sales representative Luv is the best in this business..His analysis and knowledge is the reason I buy Santa Fe from your dealership . business..His analysis and knowledge is the reason I buy Santa Fe from your dealership . More

The Staff that work at Murray Hyundai are very attentive to the customers needs. I have had many vehicles from them and often am there waiting for my vehicle because they are so prompt. I watch the sales r to the customers needs. I have had many vehicles from them and often am there waiting for my vehicle because they are so prompt. I watch the sales rep`s in action, helping customers. The Staff also compliment each others needs to aid the customer. The Service Department is very well run. I promote Hyundai`s and that dealership to many people. More

Sales Manager Andrew is the best I have ever dealt with, he would not give up until he found the perfect vehicle. I love it !! Delivery specialist Brad is still helpful to this day whenever I drop in with q he would not give up until he found the perfect vehicle. I love it !! Delivery specialist Brad is still helpful to this day whenever I drop in with question ! Jesse in Service made sure everything was done right on my first oil change ! More

The staff are friendly and the service department should be highly recommended I have been dealing with Charlie for many years and the service is first class be highly recommended I have been dealing with Charlie for many years and the service is first class More