Mountain View Dodge, Olds, Alberta

"Good Job" I am so impressed on how Derek accommodate my recall service appointment this afternoon.. I haven't slept from my night shifts duty and was so happy t I am so impressed on how Derek accommodate my recall service appointment this afternoon.. I haven't slept from my night shifts duty and was so happy that he finished fixing my vehicle sooner than estimated time. Good quality of customer service is a big factor and this guy is good at it... More

Very Good Experience Excellent customer service today. Derek in the Service Dept. ensured that I was transported home in a timely manner and the repair to my vehicle was Excellent customer service today. Derek in the Service Dept. ensured that I was transported home in a timely manner and the repair to my vehicle was completed sooner than estimated. I was made to feel as if I was a priority. More

Friendly and Helpful In my recall visit, I was impressed by the way I was treated by Derek Griffin. He gave me a tour and made me feel at home in the dealership. I found In my recall visit, I was impressed by the way I was treated by Derek Griffin. He gave me a tour and made me feel at home in the dealership. I found the service excellent and the customer service exceptional. More

Winter ready I appreciate the phone calls and being treated like others would expect to be treated. I like the courteous shuttle service. On time, every time. I I appreciate the phone calls and being treated like others would expect to be treated. I like the courteous shuttle service. On time, every time. I like the experience of buying my car. The extra service provided and lastly the new service provider this last time I was in. More

very positive experience. I came in for a modified Peace of Mind service. They did much more and made good recommendations. I am and have always been very pleased with this Dea I came in for a modified Peace of Mind service. They did much more and made good recommendations. I am and have always been very pleased with this Dealership. My Ram was ready before estimated and I was driven to and from home. More

Survive I recently had a survive done on my truck , the friendlyness was awesome , with little wait time and I got treated to coffee wile I waited , wile ther I recently had a survive done on my truck , the friendlyness was awesome , with little wait time and I got treated to coffee wile I waited , wile there I priced out some after market accessories for my truck with the parts guy , very friendly and helped me find everything I needed ! I was recommended by a friend to come here and I would recommend it to anyone Thanks for the good service ! More

Customer Service They go out of their way to maintain superior customer service. Drive home service, prompt and professional manner, I was kept up to date of the prob They go out of their way to maintain superior customer service. Drive home service, prompt and professional manner, I was kept up to date of the problems encountered with my vehicle and advised of delay in the repair of my vehicle and solutions were offered. More

Service and snow tires Journey 2013 I was greeted by Derek Giffin, very personable-cheerful, and after discussion and his recommendation, I decided to get rims on my snow tires. He check I was greeted by Derek Giffin, very personable-cheerful, and after discussion and his recommendation, I decided to get rims on my snow tires. He checked with Parts, and unfortunately they weren't available-back ordered, and no promise of when they'd be in. After I showed an interest in rims, he explained how changing from summer to winter 2 times a year without rims can detrimental to the tires over time. Later it was too late to change them since the vehicle was back and parked after being serviced. I came in the next day. I appreciated his concern - and kept me informed while I waited. I trust rims for my 2013 Journey-6 Cyl. SXT will be available in the spring. Upon leaving, he offered me a coupon, compliments of Mountain View Dodge- showing appreciation for my patience - and their goodwill towards future service. I happily accepted. More

Efficient and Painless I took my 2014 Dodge Journey in for a oil change and "check up". Derek was more than helpful making sure I knew what I was going to be paying for and I took my 2014 Dodge Journey in for a oil change and "check up". Derek was more than helpful making sure I knew what I was going to be paying for and what else he could offer me. He wasn't pushy with any of his sales pitch and I honestly felt like he did just want me to know what was available. When I got there to drop my vehicle off I was in a hurry to get to work and was worried it would take me forever to hear all the speeches most dealers give you. But I was in and out quickly and the wonderful man who drove me to work; was there promptly after work to drive me back to my vehicle. Both of these man wanted me to know that if there was any issues or questions that they were more than happy to make sure I got my answers. Thank you Mountain View Dodge Service Department. More

Derek Griffin My experience with Derek Griffin today has to a good extent restored my impression with this dealership. When I bought this vehicle 3 years ago I was My experience with Derek Griffin today has to a good extent restored my impression with this dealership. When I bought this vehicle 3 years ago I was treated like a princess, when I took it in for its first service no one knew or cared who I was. Even though my subsequent returns for service were dismal experiences I kept on because I wanted it handled by Dodge techs. Derek and his professional, courteous friendly get it done attitude made today's experience great. You need to make sure he gets the positive recognition he earned today! More