Mississauga Toyota

Excellent service. Comfortable service lounge. The wait was not too long so it gave me time to browse the cars in the showroom. This dealership was recommended to me by family and I would recommend wait was not too long so it gave me time to browse the cars in the showroom. This dealership was recommended to me by family and I would recommend going there to others. More

Always friendly and great customer lounge Everyone's always super friendly and helpful here. I also really appreciate the waiting lounge. Great to have a place to work while you wait, with out Everyone's always super friendly and helpful here. I also really appreciate the waiting lounge. Great to have a place to work while you wait, with outlets and pretty good wifi too! More

Excellent service and advice Our car required work on several matters. Bryan Moreira was particularly good helping me prioritize the work and stay within budget. Thanks, I'll be Our car required work on several matters. Bryan Moreira was particularly good helping me prioritize the work and stay within budget. Thanks, I'll be back. More

Friendly and efficient This is a friendly and efficient auto service center.Thank you Jessica D'alleva for great service and for your professionalism. I like your delarship. This is a friendly and efficient auto service center.Thank you Jessica D'alleva for great service and for your professionalism. I like your delarship. More

great mechanic Brian D. Did have to come back again as there was a mix-up with snow tires being delayed. There is a new service manager and I am guessing was not sure of the Did have to come back again as there was a mix-up with snow tires being delayed. There is a new service manager and I am guessing was not sure of the computer system that showed my tires were in storage at Toyota. I guess I was spoiled by the service that George Kitson and John Bates gave, but they had many years of experience in making us feel as part of the Toyota family. The new service manager Bryan who is very business-like and efficient just needs to smile a little. Re question at end of survey - said NO as i don't do FaceBook More

Quicker and more efficient experience The required service I had done was handled well, and much quicker than the last service I had six months previous. My service rep Matt was able to The required service I had done was handled well, and much quicker than the last service I had six months previous. My service rep Matt was able to answer other questions about use of the vehicle as the manual is less than perfect at clear explanations. The timing was a couple of hours to finish and met expectations for the servicing. More

Love my Toyota employees. Always so friendly and awesome. 😊. Great service all the time. Thanks to Danny and The crew. Julie power and Riley Power 😊. Great service all the time. Thanks to Danny and The crew. Julie power and Riley Power More

Excellent service My 2015 Corolla needed regular maintenance and the appointment was scheduled with Jessica, my regular Service Advisor. She explained what was required My 2015 Corolla needed regular maintenance and the appointment was scheduled with Jessica, my regular Service Advisor. She explained what was required and estimated when to return, but then phoned to explain that the mechanic determined that brake service was required. Jessica provided a new estimate for both cost and a pick-up time, which was correct. That was heads-up personal involvement to communicate a new issue, and a great example of Jessica's great dedicated service! More

Thank you Jessica D'alleva for great service and for your professionalism. That's how everybody should do. I wish all customers services to do same quality of service as Jessica D'alleva did. professionalism. That's how everybody should do. I wish all customers services to do same quality of service as Jessica D'alleva did. More

Disappointed We previously requested the service to be finished by 12pm. We show up at our scheduled time at 8:15pm. Albert Hung comes at 10am informing me that ad We previously requested the service to be finished by 12pm. We show up at our scheduled time at 8:15pm. Albert Hung comes at 10am informing me that additional services are needed. I asked if it would be done by 12pm. He says, he would need 2 hours. I agree. He comes back 1 min later and gives me a cost of $761 to complete the service. I still agree. It's now 1pm and I am patiently waiting, no one bothers to give me an update to say its running later than expected. Which I don't mind, because I know they are busy, but a courtesy update would be nice. I get to the cashier and the bill is over $1000. I question the price as Albert said it was 761. He comes back and forgot to mention that 761 was the additional cost on top of the original scheduled maintenance. Even though I don't look Chinese, I spoke to him in Cantonese asking, how much was that? I could tell he was surprised and embarrassed. He explained and tapped me on my shoulder and said, "I am sorry" So for some constructive feedback on Albert Hung: Be honest with prices, be honest with approximate wait times and a courtesy update from time to time wouldn't hurt. More