I went to this dealership to buy a 2015 Ram pickup. I met the salesman David Clayton and he was friendly enough, but really tried to push the dealership's inventory. I ended up deciding on a truck coming from another dealership, signed the paperwork to buy the vehicle, and paid a $500 deposit.
I was rushed into it and didn't get a great price, but I suppose that will happen anywhere. Over the next 2 and a half weeks, I didn't receive a single phone call from David. I had to keep calling him to try and find out the status of my vehicle. He would tell me that he'd call me back and not do so.
After 2 and a half weeks I was told that they still did not know where the vehicle was. I gave David to the end of the day to get some answers or I would be asking for my deposit back. David did not get back to me.
I went in to the dealership the next day to speak with David in person. He told me that it turned out they would not be able to get the vehicle sent to the dealership. I was not impressed, since I had been told that I had already purchased the vehicle when I signed the paperwork.
I asked for my deposit back and David said he was unable to return it. At first he said that he had up to 90 days to find a vehicle that matched the criteria I told him I was looking for (which he conveniently misremembered) and implied that I was now obligated to buy whatever he found for me. I disagreed, and he then said he wasn't able to do the refund because the financial employee handles those.
I left the dealership and came back two days later when I was told that employee was working. I didn't speak to that person, because David met me first, led me to the register and provided me with a refund. He apologized for the sale not working out and again tried to sell me the dealership's inventory. I was disgusted at that point and walked out.
I wasted nearly three weeks waiting for a vehicle because of this dealership, and David Clayton in particular. I will definitely never go back, and I would suggest that you avoid this dealership if you're looking to buy a vehicle.