Mercedes-Benz London

Recommendation The overall experience was good and I think I received a good financial deal also. My only recommendation - It would have been beneficial to get a det The overall experience was good and I think I received a good financial deal also. My only recommendation - It would have been beneficial to get a detailed over view of the car when I had come in initially to inspect the car - I had to prompt/ask regarding several different features of the car - which from my past experiences, I gathered it would be more spontaneous. More

a very smooth process We had a good experience in purchasing our new Mercedes. Jace was excellent to deal with and the process went very smooth. As long time customers we l We had a good experience in purchasing our new Mercedes. Jace was excellent to deal with and the process went very smooth. As long time customers we love our Mercedes cars!! More

Amazing service at MB in London Wellington Rd Even though I live in TO, I keep returning to London for all my MB leases and services for over 6 years. Tony Yang, Sales has given me exemplary custo Even though I live in TO, I keep returning to London for all my MB leases and services for over 6 years. Tony Yang, Sales has given me exemplary customer service along with the entire team that makes it a very easy solution for my automobile needs. Highly recommended More

Steve-Purchase of C300. Jace was a pleasure to work with. We worked through various options to choose what worked best for me. I would recommend her to anyone looking to pu Jace was a pleasure to work with. We worked through various options to choose what worked best for me. I would recommend her to anyone looking to purchase a new or used Mercedes. More

Knowledgeable and friendly staff We particularly liked Jace’s approach to sales. She was not at all pushy and as mentioned before, very knowledgeable. The entire staff we dealt with w We particularly liked Jace’s approach to sales. She was not at all pushy and as mentioned before, very knowledgeable. The entire staff we dealt with was very friendly More

Purchase of C350 Coupe Great experience working with Jace. Professional, knowledgeable on the vehicle, answered all our questions about the car, services, warranties, provid Great experience working with Jace. Professional, knowledgeable on the vehicle, answered all our questions about the car, services, warranties, provided a sense of comfort through the entire process. Kristina in financing was great as well. Overall an excellent experience. Have enjoyed a Mercedes for several years and know this one will keep on that path. More

Fantastic Jace was fantastic to deal with. She answered all of our questions, in person and by email. She was professional at all times. Not pushy about making Jace was fantastic to deal with. She answered all of our questions, in person and by email. She was professional at all times. Not pushy about making the sale. Very patient. Kristina on the financial side was very knowledgeable and helped us to create the perfect financial package for us. She made recommendations on what we needed, and what we didn't. At all times we felt that Jace and Kristina were working in our best interest. Excellent Customer service. More

excellent My experience with Adam Stockie and Kristina Wong was excellent. The only issue was that the window tint was not applied until the evening prior to s My experience with Adam Stockie and Kristina Wong was excellent. The only issue was that the window tint was not applied until the evening prior to scheduled pick-up of vehicle so the front windows were inoperable for a few days while tint set. Adam Stockie was very apologetic for the slip up. More

Purchase of my C300 Sport willing to negotiate. very professional. delivered vehicle on time. the team made the entire transaction easy and laid out exactly how things would ha willing to negotiate. very professional. delivered vehicle on time. the team made the entire transaction easy and laid out exactly how things would happen. Nice that there was no pressure for 'extra's' from the finance department. More

Wow! What a dealership and what an experience! What an incredible dealership and people to work with! I picked up my brand new car yesterday after placing a custom order a few months back and wow! What an incredible dealership and people to work with! I picked up my brand new car yesterday after placing a custom order a few months back and wow! This has definitely been the best dealership experience I ever had. Charbel is the most knowledgable, friendly and professional sales consultant I ever worked with! He made my car purchasing experience so easy and stress-free! He went above and beyond to make sure I am happy with every little detail and never ever put any pressure on me to make any decisions. He is an incredible human being and one of the best people I have ever worked with! If you are shopping for a new car, don't hesitate to go see him. He will do everything he can to make sure you are happy! I also worked with Rob, the general manager who went above and beyond to help me trade in my previous car for as muc as possible. Working with him and Charbel together, we reached the perfect deal for my new car and I couldn't be happier! Once the new car arrived I worked with Katrina Wong who is hands down you the the best Financial Services Manager I ever worked with! No pressure, very friendly, very professional. Overall this has been an incredible experience and I am very grateful to everyone in Mercedes Benz London who made it happen and worked so hard to make sure I am 100% happy with everything. This is a top notch dealership. Thank you guys! I will be recommending you to everyone I know! More