Mercedes-Benz London

We would never entertain taking our Mercedes anywhere else. The customer service is top rate. We have owned our current Mercedes for over 8 yr and each time we take our Mercedes in for servicing we ar else. The customer service is top rate. We have owned our current Mercedes for over 8 yr and each time we take our Mercedes in for servicing we are treated like first time buyers. Mike Glasgow has been a great addition to the Mercedes team! Keep up the great work. More

Tony Yang is a great help at Mercedes. We call him up at any time of need for service on our vehicle and he arranges for our car to be picked up and dropped back off to us and also provides us with a loaner any time of need for service on our vehicle and he arranges for our car to be picked up and dropped back off to us and also provides us with a loaner for the day. He's great to talk to and very friendly. Tony has amazing customer service skills always says hi to us when we come in and always answers any of our questions we have. He's a great asset to the company and we would definitely go to him for our next vehicle. Thank you, Voula & Konstantinos Sakellis More

Tony made our purchase experience very enjoyable and easy. We were short on time and could not easily get away from work for the transaction. Tony was able to personally accommodate us and really went a easy. We were short on time and could not easily get away from work for the transaction. Tony was able to personally accommodate us and really went above and beyond. There was a considerable amount of leg work on his part and not once did he show any problem with our requests. In fact to the opposite he was very positive and professional finding solutions to the various bumps we presented along the way. In the end the vehicle was delivered ahead of time saving us the hassle of getting temporary transportation between vehicle purchases. I'd highly recommend Tony as your sales specialist. More

I used to DREAD going to car dealerships until I purchased a car from Scott Van Dyk. He was professional, informative, helpful, and met ALL of my needs. There was no sales pitch or pressure, their purchased a car from Scott Van Dyk. He was professional, informative, helpful, and met ALL of my needs. There was no sales pitch or pressure, their cars simply sell themselves. He helped me choose the best car for me and kept me on budget. After my purchase, he followed up with me multiple times to make sure I was happy, which for me, means a lot. Scott went the extra mile, and I would not consider buying a car from anyone else. I would strongly recommend Scott Van Dyk for anyone who is looking to purchase or lease a quality car, and I have done so to my friends and family. More

There are those who might think going into a Mercedes dealership might be intimidating or stressful, or be worried that they will feel judged by appearance or status. This couldn't be further from the tr dealership might be intimidating or stressful, or be worried that they will feel judged by appearance or status. This couldn't be further from the truth at Mercedes-Benz of London. Right from the friendly and welcoming reception of the front staff, to the sales, service, and finance staff, I couldn't have had a better experience. Adam, my sales representative, was informative, and very patient, in explaining my vehicle choices, and options. He was extremely knowledgable, and answered my questions, both in person and by email, very thoroughly and promptly. Upon purchase, the paperwork went smoothly and efficiently, and was as stress-free as possible! I couldn't be happier with my decision to purchase my new vehicle from Mercedes-Benz of London. More

Appreciate the experience. Scott was very helpful. He made sure I understand the basic features. The lease return was also very smooth and easy. Thank you made sure I understand the basic features. The lease return was also very smooth and easy. Thank you More

Scott Van Dyck has been superb in handling my new purchase. No hassles and provided all of the info I needed. This is a quality dealership that far exceeds one's expectations. Highly recommended! purchase. No hassles and provided all of the info I needed. This is a quality dealership that far exceeds one's expectations. Highly recommended! More

Great experience as always dealing with Bill. I enjoy working with this dealership overall and have only great things to say. Highly recommend and definitely worth the drive from Guelph to London! working with this dealership overall and have only great things to say. Highly recommend and definitely worth the drive from Guelph to London! More

We had a wonderful experience of working with Adam Stockie at MB London. This was our first Mercedes and he was patiently presented us all available cars and options at this and nearby dealerships. Fi Stockie at MB London. This was our first Mercedes and he was patiently presented us all available cars and options at this and nearby dealerships. Finally, we decided to have our own customized car and order it from Germany and Adam did a wonderful job. Adam was extremely professional and knowledgeable and responded quickly to all inquiries. He and the team at MB London managed everything for us over the shipping process. He always responded very quickly about the status and location of the car and over different modes of transportation. With his help, it became a great experience to see how efficiently Mercedes Benz manages its entire supply chain. He really made the experience of buying our first Mercedes easy and enjoyable. When we arrived at the dealership to pick up our new MB, he was very patient and supportive showing us all of the features. I would highly recommend him to anyone looking to purchase a car and my family and friends will be returning to him in the future. More

Purchasing a new vehicle at Mercedes London was a very pleasant experience. Bill our sales rep was very knowledgeable and accommodating specifically helping us out on his regular day off. Shortly after pi pleasant experience. Bill our sales rep was very knowledgeable and accommodating specifically helping us out on his regular day off. Shortly after picking up the vehicle an ML 350 we contacted the dealership with several clarification questions and Bill promptly returned our call with the answers we were looking for. So far really enjoying our new vehicle. More