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Mercedes-Benz Edmonton West

Edmonton, AB

4.3
287 Reviews

17407-111 Avenue Northwest

Edmonton, AB

T5S 0A1

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Showing 287 reviews

July 19, 2016

Setting the high standards! AGAIN I could call myself a regular customer by now(4 vehicles in the past 20 years) and every visit was a pleasant experience.If on the look for a car ever More

by vfbshappy mb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faye Tunke,Evan, Chris Phan
Jul 21, 2016 -

Mercedes-Benz Edmonton West responded

It has always been a pleasant experience helping you every time! Our team looks forward to seeing you and going above and beyond to make things happen. It was once again an honour to help you get into your new car and we can't wait to see you soon. Thank you for sharing your review with our team!

June 27, 2016

receiving of new vehicle excellent- had a great experience as per usual- dealing with this company since 1987 had an easy time buying this vehicle - did not like to leave my More

by durlingb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Minh-Thu Lam, Florin Oancia
Jul 21, 2016 -

Mercedes-Benz Edmonton West responded

It has always been a pleasure helping you and we always look forward to seeing you again! Thank you for sharing your review with us.

June 24, 2016

great service everyone we encountered at the dealership was focused on providing great customer service. everyone was friendly and helpful. Roland was the perfect More

by chris.amundson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland (Rollie) Poon
Jul 21, 2016 -

Mercedes-Benz Edmonton West responded

We are so happy to hear you had a great experience with our team and Roland! He will love reading you felt he was the best salesperson ever! We appreciate you sharing your review with us and look forward to seeing you in the future.

June 23, 2016

Great car buying experience Professional and friendly help. The best car buying experience that I have had, and I've been driving cars for some forty plus years. Thanks Mercedes More

by JMP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Royer, Chris Phan
Jul 21, 2016 -

Mercedes-Benz Edmonton West responded

Thank you for the great review!!

June 15, 2016

Royal Treatment This was our second purchase with Florin in 3 years. We were looking to add a wagon for our growing family and the E400 was perfect for our needs and More

by WGNLIFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Florin Oancia
Jun 22, 2016 -

Mercedes-Benz Edmonton West responded

Thank you for the continued patronage with our team. Florin is great at finding the perfect vehicle for every need and it is great to hear he found exactly what your growing family needed. The E400 is a truly gorgeous vehicle. Thank you for sharing your review with our team. We look forward to helping you again in the future!

June 10, 2016

Chris and Kathy were amazing!!! Just bought our ML 550 from Mercedes-Benz Edmonton West yesterday and Chris Phan and Kathy Lam were such wonderful people to spend our day with. They More

by luvmy nubenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Lam, Sunny Kan, Chris Phan
Jun 22, 2016 -

Mercedes-Benz Edmonton West responded

Thank you for sharing your review with our team. We are so happy to have you apart of the Mercedes-Benz family! Chris, Kathy and Sunny are truly amazing at what they do and glad you were able to have them assist you with purchasing your ML 550! Thank you for the recommendation, we look forward to seeing you again soon.

June 10, 2016

A wonderful day at Mercedes Benz bought a car we liked in a very short time . Mercedes Benz gave us the red carpet treatment!! The personel involved in this sale were knowledgeable, More

by My wheels
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron ? (He did the finance ppirtion of sale), Dharam Taylor
Jun 22, 2016 -

Mercedes-Benz Edmonton West responded

The red carpet experience is the best experience! We are glad you got to experience how great and a personable person Dharam is. He is a true inspiration to us all here. Thank you for sharing your review with us and our team. We hope you're liking your new wheels. Do not hesitate to contact us with any questions!

May 04, 2016

Never thought customer service can be this good! Chris and the management team at the pre-own department at Mercedes-Benz West surpassed any customer service expectations. The atmosphere they creat More

by Sknight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sunny Kan, Craig Royer, Chris Phan
May 30, 2016 -

Mercedes-Benz Edmonton West responded

Thank you for sharing your review with us!

May 02, 2016

Great dealership I really enjoyed working with Rollie and Evan. The customer service at Mercedes Edmonton West is awesome! I love my new car and would recommend anyone More

by mojavedobermans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roland (Rollie) Poon, Evan Magill-Schalko
May 02, 2016 -

Mercedes-Benz Edmonton West responded

Glad you're loving your new car. We appreciate the recommendation you've shared with us, Rollie and Evan. We will make sure to share this with them. Have a fantastic week!

April 29, 2016

Excellent service and care! The experience that I had dealing with Dharma Taylor and the team at Mercedes Benz west was great. The few small issues that I had once receiving my S More

by Draink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sunny Kan , Aaren Schroeder, Dharam Taylor
May 02, 2016 -

Mercedes-Benz Edmonton West responded

Thank you for sharing your review and recommendation with us and our team. We are glad they were able to fix the small issues you had after receiving your SKL 55 AMG and gave you an excellent experience here. We look forward to assisting you again in the future!

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