Mercedes-Benz Edmonton West

Customer Service Dharam is super awesome ! He has an amazing patience with his clients and bends back for them in terms of customer service . He takes the time to expl Dharam is super awesome ! He has an amazing patience with his clients and bends back for them in terms of customer service . He takes the time to explain about the various models and their specific functionalities and gives his sincere recommendation on what he feels would best suit the client More

Wonderful experience Mercedes Benz wrote "The best or nothing " Very enthusiastic sales professional with the knowledge of their cars, and been very helpful and warm hea Mercedes Benz wrote "The best or nothing " Very enthusiastic sales professional with the knowledge of their cars, and been very helpful and warm hearted with the help of selection on cars, great person! More

Very good purchase experience with him Very enthusiastic sales professional with the knowledge of their cars, and been very helpful and warm hearted with the help of selection on cars, grea Very enthusiastic sales professional with the knowledge of their cars, and been very helpful and warm hearted with the help of selection on cars, great person More

Smooth and Easy Chris Phang, showed us the car we wanted to see. Gave us Pros and Cons for the vehicles, GLA vs B250. Not pushy at all, not even sold us the car, he w Chris Phang, showed us the car we wanted to see. Gave us Pros and Cons for the vehicles, GLA vs B250. Not pushy at all, not even sold us the car, he was just talking to us about the vehicles like an info guy. We gave them our numbers that we wanted, they tried to squeeze it in, didn't worked on both sides the 1st time. They respected our decision and let us go when we said we'll sleep over it. Yet, while we were on the road, we received a call and heard a 2nd effort from them. Following morning Chris made a follow up, and gave us a decent offer which we liked and preferred. Then that was it, Faye, the Finance Manager, made it hassle free for us to, did the transaction by phone and email. Told us the car is ready for pick up and done. My wife and I were just in awe, Starbucks coffee too? Made it right the way we like our coffees. And Evan, explained the car details and functions like we were 5th graders, simple, direct and quick. He was good. Thanks for everything guys! I will add my one star when I bring my car for service, that we have to experience... overall, we would recommend this dealership. Kodus! More

Excellent experience with sales Andy Sun and finance Jason Hill. So friendly and helpful and considerable with high efficiency. Definitely will recommend friends go with you guys for service and maintenance. Hill. So friendly and helpful and considerable with high efficiency. Definitely will recommend friends go with you guys for service and maintenance. Really appreciate your efforts and time! More

Great Everything is perfect. Andy is really patient and helpful that he answered all my questions in detail and enable me to familiar with my new car. Everything is perfect. Andy is really patient and helpful that he answered all my questions in detail and enable me to familiar with my new car. More

Great! Highly reccomend buying a car here. I didn't come in expecting to buy, but the prices were very reasonable. Chris was great to deal with, he was very Highly reccomend buying a car here. I didn't come in expecting to buy, but the prices were very reasonable. Chris was great to deal with, he was very transparent in answering my questions and his main priority was to find what suited me without pushing me into buying. Overall it was an easy transaction and nothing was made more difficult than it needed to be. More

Another great buying experience! The sales team at Mercedes Benz West provided impeccable hospitality and customer service! As a returning customer, they remember you and greet you l The sales team at Mercedes Benz West provided impeccable hospitality and customer service! As a returning customer, they remember you and greet you like an old friend. Thank you Chris, Sonny, Craig, Jason, Evan and Rollie for making the buying experience extremely pleasant, genuine and entertaining. My husband and I will always be a dedicated Mercedes West customer. More

Excellent Service I had really excellent experience with Andy who is nice and patient. I feel really comfortable talking with him. I will recommend my friends come to t I had really excellent experience with Andy who is nice and patient. I feel really comfortable talking with him. I will recommend my friends come to this dealership since they have the best service. More

appreciate for all high efficient service Andy is so experienced to the car we chose. High efficent team work and excellent after sales service impressed me. I totall believe the service offe Andy is so experienced to the car we chose. High efficent team work and excellent after sales service impressed me. I totall believe the service offered More