Mercedes-Benz Edmonton West

Amazing Service and very professional Me and My partner were looking for a specific AMG vehicle and were really quite picky about everything, and it was always a pleasure dealing with Ch Me and My partner were looking for a specific AMG vehicle and were really quite picky about everything, and it was always a pleasure dealing with Chris.. and was constantly helpful with no pressure sales tactics, which was appreciated.. as Pressure sales makes me walk away everytime regardless of the vehicle.. when Chris did find the perfect vehicle, it was a seamless process and everything was organised.. great experience, and will definitely buy again through Chris.. More

Enjoyed my car buying experience and love my car! My husband and I truly enjoyed the process of getting the perfect car, for me. Minh-Thu and Rollie went above and beyond what we are used to when buyi My husband and I truly enjoyed the process of getting the perfect car, for me. Minh-Thu and Rollie went above and beyond what we are used to when buying a car and they took great care of us, answering all our questions in a speedy manner and making it an easy decision all around, even while we were out of the country. Dealing with Faye was an enjoyable experience as well. I got my dream car when they said I would and everything was as I ordered and there were no unexpected surprises. Buying a vehicle used to be my least favourite thing to do, but not anymore! I highly recommend this dealership and these professionals! More

Good experience with MB Edmonton west Minh-Thu and Kathy were awesome sales women and was a pleasure to deal with, were experience and helped to make my decision and was a good experience Minh-Thu and Kathy were awesome sales women and was a pleasure to deal with, were experience and helped to make my decision and was a good experience to deal with them. More

A very comfortable experience with Finance Kathy was a pleasure to deal with. Unlike most finance office personnel, she was honest, direct and did not sugar coat and fluff up "up sales". Very c Kathy was a pleasure to deal with. Unlike most finance office personnel, she was honest, direct and did not sugar coat and fluff up "up sales". Very clear and concise. She knows her products and this made my decisions very easy. Absolute gem. Thank you Kathy!! More

Certified Pre-Owned Experience Chris and Craig were awesome Salesmen, and made sure to get me the best deal possible, and were not interested in just trying to get me out the door w Chris and Craig were awesome Salesmen, and made sure to get me the best deal possible, and were not interested in just trying to get me out the door with a vehicle. The service from both the sale's team, as well as the financial team was great! More

AMG GTS I have recently bought a new AMG GTS from these guys, and the experience was nothing short of extraordinary. The team was professional, knowledgeable, I have recently bought a new AMG GTS from these guys, and the experience was nothing short of extraordinary. The team was professional, knowledgeable, and extremely helpful without being pushy or intrusive. I dealt mostly with Dharam Taylor and I would highly recommend him. Special thanks to Yoshi and Greg for making my purchase absolutely seamless, and assisting me in acquisition of this gorgeous machine. More

A Great Experience These three individuals made my experience with them so positive, even though I am geographically located in Calgary, I decided to purchase my vehicle These three individuals made my experience with them so positive, even though I am geographically located in Calgary, I decided to purchase my vehicle with them. They went above and beyond the standard of what Customer service is. More

Excellent experience Chris was very polite and attentive. All my questions were addressed and I didn't feel rushed. I was able to take a car for a test drive on my own. Ve Chris was very polite and attentive. All my questions were addressed and I didn't feel rushed. I was able to take a car for a test drive on my own. Vehicle was sold with a full tank. Very pleased with the overall experience. More

Will recommend to others My experience started out extremely well. I saw a vehicle on their website contacted the dealership and was very shortly taking a test drive. Chris wa My experience started out extremely well. I saw a vehicle on their website contacted the dealership and was very shortly taking a test drive. Chris was very friendly and knowledgeable about the vehicle. We quickly came to an agreement on price and delivery which included replacement of the windshield. There was a hiccup with the windshield installation which caused a delay in the delivery of my vehicle and with my busy work schedule it would be 10 days before I could return for my vehicle. Chris supplied me with a loaner until I could pick up my vehicle. The vehicle was the same as mine and I was able to get used to my 'new' car before I picked it up. You might be thinking, 'Why five stars with a delay in delivery?'. My philosophy is that sometimes things go wrong and the true measure of a person (or company) is how they handle the issue. As such - Chris showed me that he and West End Mercedes-Benz are truly about making the whole experience an amazing one. My late work hours and changing schedule caused me to pick the vehicle up just before closing so the head of new vehicle sales and the manager were awesome in working with me, running paperwork over to me. This reinforced that they treat all customers equally - I was buying a used 'baby Benz' which is no where near the price of most of the Mercedes fleet and I got the feeling that did not matter - I was their customer. Great job all around. More

fantastic experience Good dealership and excellent sales specialist! very good experience, I am very glad to buy vehicle here. I will bring friends to here in the futur Good dealership and excellent sales specialist! very good experience, I am very glad to buy vehicle here. I will bring friends to here in the future. More