Menzies Chrysler

Before going to Menzie's, I had a bad experience at another dealership nearby. So I decided to bring my services to Menzie's, and I could not of been happier. They treated me with respect and also another dealership nearby. So I decided to bring my services to Menzie's, and I could not of been happier. They treated me with respect and also treated my vehicle with respect. After this great experience, I will be bringing my vehicle to Menzie's for ANY further services, and would recommend anyone else to bring there vehicle to Menzie's. More

Menzies Chrysler is by far the WORST dealership we have ever used. They are incompetent and try to over charge you every chance they get. My senior citizen father went their for an oil change and they sca ever used. They are incompetent and try to over charge you every chance they get. My senior citizen father went their for an oil change and they scared him into doing work that did not need to be done costing him over $700 dollars. They took advantage of his poor English skills. The staff are rude and arrogant. Their customer service is horrendous. In fact there is NO Customer Service at all. The staff look unhappy and miserable. How they got to be a 5 Star dealership is a mystery. DO NOT GO HERE! More

Had a great experience when trading in a Patriot for a new Jeep Wrangler, got a great and fair deal, excellent service and the exact Jeep we wanted. Would definetly go back again for another purchase in t new Jeep Wrangler, got a great and fair deal, excellent service and the exact Jeep we wanted. Would definetly go back again for another purchase in the future, and maybe some service. More

The experience with Menzies Chrysler was fantastic. I assumed the visit would be painful due to past experience at new car dealerships, but I'm happy to report the experience was nothing like I had expec assumed the visit would be painful due to past experience at new car dealerships, but I'm happy to report the experience was nothing like I had expected. From the beginning of the process, Pat La Rocca (Sales Rep) was great. He "actually" listened to what I had to say, countered with valuable points and not in such a way that I felt he was just out to make a sale. He worked with me - not against me to help find an appropriate price on a used car I was looking to purchase. I later saw Alex Nita (General Sales Manager), and he was straight forward, respected my time and his own, and though we didn't initially come to an agreed upon price, we did later the day following. The real value in this experience for me was dealing with Pat. Very good guy, works with his customers, and was respectful. He kept very clear communications into the next day when I eventually put a deposit on the car, and kept in touch between that day and the pick up date. Even the final few moments with the business manager to sign off on the car was very pain free. Overall, I was quite impressed with the dealership and it's staff. I would recommend dealing with Menzies, without hesitation in future. More

I have purchased 3 vehicles from Menzies Chrysler,over I have purchased 3 vehicles from Menzies Chrysler,over the past 8 yrs,and have always received first class service. I always check with other dealers I have purchased 3 vehicles from Menzies Chrysler,over the past 8 yrs,and have always received first class service. I always check with other dealers when its time to trade but always come back to Menzies as I always get the best allowance for my trade and the best price on a new vehicle...The service department is another reason I deal with Menzies as they are knowledgeable and understanding,whether it is a warranty issue or a general mechanical problem,I have always received great no hassle service. I would recommend this dealer to anyone in need of a new vehicle or for service on your current vehicle,I have always had great experiences dealing with the team from Menzies....... John More

My wife and myself were looking for another vehicle, we were kind of drawn to the Dodge Journey, because my father has one and he seems quite pleased with it, we met with a salesman, who was quite friendly were kind of drawn to the Dodge Journey, because my father has one and he seems quite pleased with it, we met with a salesman, who was quite friendly and helpful, we tested 2 vehicles, the journey, and caravan, we picked the 2010 journey. after a couple of weeks we had noticed a noise when we stopped, and then reversed, it seemed to be the brakes, and a poor atempt to fix paint scratches on the hood, and front right lower fender coming loose, I went to the service department, the shop forman took vehicle for a drive, he said everything seemed ok, how can he tell unless a mechanic removed the wheels and checked brake operation, this was not done, as far as the body problem, they sent me to a body shop in Ajax, got an estimate, said I would be without vehile for a couple of days, I asked about a loaner vehicle, none was going to be supplied, so as you can see my experience with Menzies service department has not been a pleasant one, I would not recomend this dealer to any of my friends or enemies. Thankyou D.McClean More

My fiancee and I attempted to purchase a truck from Menzies and decided to fill out the pre approval before entering the dealership, so that we would be prepared for purchase. After filling it out and Menzies and decided to fill out the pre approval before entering the dealership, so that we would be prepared for purchase. After filling it out and obtaining our pre approval we test drove the vehicle and found that the it had not been maintained during its time at Menzies as the tire pressure was low on all four tires and the gas gauge was empty. We decided to ignore this and continue our process. We proceeded to pay phone tag for 7 days so that we would be able to sit down and discuss cost and term. We did this until on the 7th day, at that point we had to email our salesmen stating the process had been too lengthy with far too little communication to let us know what had been going on. We have yet to receive an apology for this poor service and hope it is a fluke as we were recommended this dealership by a family friend. More

It was a great experience dealing with the sales man and sales manager. They were very helpful and there was no pressure to purchase. Therefore, I would recommend this dealership to my friends. Antonio sales manager. They were very helpful and there was no pressure to purchase. Therefore, I would recommend this dealership to my friends. Antonio Santos More

Steve Jimmo and the rest of the people we dealt with at Menzies did not have your typical 'used car salesman' approach. They listened attentively and answered our questions without giving other irrelevant Menzies did not have your typical 'used car salesman' approach. They listened attentively and answered our questions without giving other irrelevant information. Steve was patient and knowledgeable about the car and procedures. Our experience with him was smooth and convenient, without any pressure. He served us well, although he did ask us to start the price negotiations. (I should have started lower ha ha). It's an unfortunate, sometimes awkward necessity in the car sales industry for some, but it was fairly painless. Where he could improve was in the after sales support. We are experiencing a minor mechanical issue with our vehicle and he is a little slower to respond than when we were purchasing the car, but he is helping. Overall, I would highly recommend him and Menzies. Friendly staff, clean dealership and good prices. More

We had such a fantastic experience when we purchased our first vehicle there a few months ago that there was no question where we were shopping for our second!! Thank you Menzies for providing us with an ex first vehicle there a few months ago that there was no question where we were shopping for our second!! Thank you Menzies for providing us with an exceptional customer experience! More