McPhillips Nissan - Service Centre

out with the old in with the new We went to get our car serviced. Edwin Angels was so friendly and informative. My husband looked in the showroom at new vehicles and talked to Nav Ba We went to get our car serviced. Edwin Angels was so friendly and informative. My husband looked in the showroom at new vehicles and talked to Nav Bains. Nav was also very informative and we decided to get an estimate for a new vehicle. There was no pressure. We received a very good estimate and we had a new vehicle. Nav was so accommodating, almost like family. The dealership is fantastic. When has anyone ever said that. More

Happy Awesome customer service, honest and very helpful. Clean and driendly, answer all the question and explain finance agreement very well before signing Awesome customer service, honest and very helpful. Clean and driendly, answer all the question and explain finance agreement very well before signing papers. Very honest and care abt customer needs. More

Best service ever. Went to mcphillips Nissan with a problem and no appointment they took me in and fixed my problem quick all the staff where great love this place. I wo Went to mcphillips Nissan with a problem and no appointment they took me in and fixed my problem quick all the staff where great love this place. I would recommend this place to anyone who wants great service. More

Best Service Ive ever had!! I use to be really worried to go to the dealership because ive had nothing but bad experiences then I came here. I went in for only an oil change they I use to be really worried to go to the dealership because ive had nothing but bad experiences then I came here. I went in for only an oil change they checked my whole vehicle over found two things wrong that I'd never had a clue were wrong when it was previously at another shop and they told me everything looked fine with my car. I also found that the service advisor was super kind and understanding of my frustration. More

STOLEN PARKING PASS I want to share my despicable experience in Mcphillips Nissan. We bought a car there last 2014 so as a customer I want to think the company could be I want to share my despicable experience in Mcphillips Nissan. We bought a car there last 2014 so as a customer I want to think the company could be trustworthy so every time I needed some help with our car we go there. So last year we bought a winter tire and they were the one who mount my tires. They said that they look for my wheel locks and they didn’t found it so they used their wheel locks then after they mount my new tires I notice that my PARKING PASS is MISSING so I called them to check if they got my parking pass since they look on my stuff at the glove compartment looking for the wheel locks which they didn’t found, where my parking pass is placed. They just tell me that I might dropped it somewhere else but I know for the fact that was inside my glove compartment so I gave them the benefit of the doubt that they didn’t took it. So winter is coming again I need to change my tires again, so I went back to Nissan Mcphillips to swap my tire. So the same scenario I forgot my wheel locks and they told me they go to my stuff to look for it. After swapping my tires I checked on my stuffs here it goes again my PARKING PASS is MISSING. I called them again to tell them that they might have my parking pass since I just put it inside my glove compartment the same thing they said to me that I might dropped it somewhere. I was so annoyed giving me the same excuse, how could I dropped it somewhere when I don’t put it out of our car it’s no use if I carry it around with me so I put it on our glove compartment and is it too much of a coincidence that every time I swap my tire to Nissan Mcphillips my parking pass got lost? After I’ve reported it to they didn’t seems to care they didn’t follow up if they found it or they didn’t give me assurance that they will try to investigate or to look for it, so I emailed them again that I will be sharing this experience to everyone, so I got they attention but I thought they would apologize and would promise to investigate more about it, all I want is my parking pass to be returned that’s all I’m asking but to whoever called me from Nissan Mcphillips didn’t introduce himself but just say the company name accuses me that it’s my fault that I lost my parking pass that I shouldn’t blame it on them that they don’t have anything to do with the parking pass and he said it in a sarcastic way. In my knowledge you could sell it or rent it to someone monthly because it is an annual parking pass at downtown and its quite expensive for me. I like Nissan, I love our car but I just don’t like the way they treat the customers they got what they want so they don’t care. More

Service department sucks Brought my Car for engine noise check. First of all, No reliable shuttle service ended up taking the cab. When they finally did the diagnostics As I w Brought my Car for engine noise check. First of all, No reliable shuttle service ended up taking the cab. When they finally did the diagnostics As I was attempting to ask some questions about whats going on the advisor handed me the receipt and the debit machine first. Lol do I have to pay my bill first before they can answer my questions!!! then the only thing they can tell me was I had to replace my engine but they won't cover my warranty unless I have service records. Oh well I dont have those so the xxxx with your warranty, the service advisor was so arrogant and thinks im an idiot.. More