McPhillips Nissan

new juke purchased recently I bought my second vehicle from Nav Bains both time i had a best experience ever having Nav worked to get me what i was wanting. it was a difficult ta I bought my second vehicle from Nav Bains both time i had a best experience ever having Nav worked to get me what i was wanting. it was a difficult task but they did it and now i have a beautiful brand new Nissan Juke. i would refer my family and friends to Nav at mcphillips Nissan. my overall experience at mcphillips nissan was the best,they have a great set of peoples working for them,right from the very polite receptionist to the senior sales manager John who goes around making sure everyone is taken care of.THANKS MCPHILLIPS NISSAN AND TEAM!!!!!!!!! BY - PAULA More

Repeat Customer Purchased 2 new vehicles from this dealership within 4 months. Dealt with Jorge ,John and Brendan both times and were very impressed. They were knowl Purchased 2 new vehicles from this dealership within 4 months. Dealt with Jorge ,John and Brendan both times and were very impressed. They were knowledgeable, efficient and professional. We have purchased many vehicles but never from a dealership twice. Would definitely recommend this dealership to anyone looking for a pleasant car buying experience. Thanks McPhillips Nissan. More

Thorough and efficient. Purchased a new Frontier. Sales Managers Reu and John along with their crew were excellent. Because we took delivery late in the day we returned anoth Purchased a new Frontier. Sales Managers Reu and John along with their crew were excellent. Because we took delivery late in the day we returned another day to get it washed....... Superb detailing!! V&B More

Best Service Ive ever had!! I use to be really worried to go to the dealership because ive had nothing but bad experiences then I came here. I went in for only an oil change they I use to be really worried to go to the dealership because ive had nothing but bad experiences then I came here. I went in for only an oil change they checked my whole vehicle over found two things wrong that I'd never had a clue were wrong when it was previously at another shop and they told me everything looked fine with my car. I also found that the service advisor was super kind and understanding of my frustration. More

A flawless experience Online reviews are often diametrically opposed - either utterly fantastic or utterly awful. In all honesty, our experience at McPhillips Nissan was Online reviews are often diametrically opposed - either utterly fantastic or utterly awful. In all honesty, our experience at McPhillips Nissan was flawless. Their customer service was impeccable, they weren't pushing to make a sale, and they were very honest, open and straightforward with us. Any questions we had were directly addressed, in detail. Nav Bains was the consummate professional as a salesman - he wanted to make his sale, but knew that we wanted to get the right car at the right price. His manager John was willing to cover, in great detail, the stock levels across Canada, and any extra costs involved in bringing a car in; and Shane was completely transparent about any financing options that were available to us. I can't fault the team here on any aspect of the experience we had in dealing with them - and I would be more than happy to recommend them to anyone. More

Bad customer Service Don't buy there because they don't practice what they say when you make a deal. Their service is the worst I have experienced in my life. I wouldn't r Don't buy there because they don't practice what they say when you make a deal. Their service is the worst I have experienced in my life. I wouldn't recommend this dealer to family or friends. We Were promised free oil changes but at the time of service, they expect me to pay for it. They denied everything. They are bunch of liars. I agree with all the other reviews because when someone spends $50,000 they expect better service than this. I sent a co-worker shortly after we bought I car, she's not happy at all with their service either. So please don't shop at Mcphillips Nissan. More

STOLEN PARKING PASS I want to share my despicable experience in Mcphillips Nissan. We bought a car there last 2014 so as a customer I want to think the company could be I want to share my despicable experience in Mcphillips Nissan. We bought a car there last 2014 so as a customer I want to think the company could be trustworthy so every time I needed some help with our car we go there. So last year we bought a winter tire and they were the one who mount my tires. They said that they look for my wheel locks and they didn’t found it so they used their wheel locks then after they mount my new tires I notice that my PARKING PASS is MISSING so I called them to check if they got my parking pass since they look on my stuff at the glove compartment looking for the wheel locks which they didn’t found, where my parking pass is placed. They just tell me that I might dropped it somewhere else but I know for the fact that was inside my glove compartment so I gave them the benefit of the doubt that they didn’t took it. So winter is coming again I need to change my tires again, so I went back to Nissan Mcphillips to swap my tire. So the same scenario I forgot my wheel locks and they told me they go to my stuff to look for it. After swapping my tires I checked on my stuffs here it goes again my PARKING PASS is MISSING. I called them again to tell them that they might have my parking pass since I just put it inside my glove compartment the same thing they said to me that I might dropped it somewhere. I was so annoyed giving me the same excuse, how could I dropped it somewhere when I don’t put it out of our car it’s no use if I carry it around with me so I put it on our glove compartment and is it too much of a coincidence that every time I swap my tire to Nissan Mcphillips my parking pass got lost? After I’ve reported it to they didn’t seems to care they didn’t follow up if they found it or they didn’t give me assurance that they will try to investigate or to look for it, so I emailed them again that I will be sharing this experience to everyone, so I got they attention but I thought they would apologize and would promise to investigate more about it, all I want is my parking pass to be returned that’s all I’m asking but to whoever called me from Nissan Mcphillips didn’t introduce himself but just say the company name accuses me that it’s my fault that I lost my parking pass that I shouldn’t blame it on them that they don’t have anything to do with the parking pass and he said it in a sarcastic way. In my knowledge you could sell it or rent it to someone monthly because it is an annual parking pass at downtown and its quite expensive for me. I like Nissan, I love our car but I just don’t like the way they treat the customers they got what they want so they don’t care. More

Service department sucks Brought my Car for engine noise check. First of all, No reliable shuttle service ended up taking the cab. When they finally did the diagnostics As I w Brought my Car for engine noise check. First of all, No reliable shuttle service ended up taking the cab. When they finally did the diagnostics As I was attempting to ask some questions about whats going on the advisor handed me the receipt and the debit machine first. Lol do I have to pay my bill first before they can answer my questions!!! then the only thing they can tell me was I had to replace my engine but they won't cover my warranty unless I have service records. Oh well I dont have those so the xxxx with your warranty, the service advisor was so arrogant and thinks im an idiot.. More

Bad customer service I purchased a brand new vehicle from this dealership. I brought the vehicle home noticed it had a flat tire brought it back to have fixed and dealersh I purchased a brand new vehicle from this dealership. I brought the vehicle home noticed it had a flat tire brought it back to have fixed and dealership would not cover the cost of a new tire. I guess it wasn't enough that I just spent 20,000.00 on a car from them. I put in a complaint to Nissan and never heard back. I would never purchase another vehicle from this dealership again. When spending that kind of money on a vehicle I expect more customer service. More

Excellent Customer Service Remy, Brad & Shane made the experience of shopping at McPhillips Nissan an awesome experience. I truly love my 2015 Rogue Nissan. The Dealership w Remy, Brad & Shane made the experience of shopping at McPhillips Nissan an awesome experience. I truly love my 2015 Rogue Nissan. The Dealership was very accommodating to my requirements. More