McNaught Cadillac Buick GMC

Knowledgeable and efficient. Only drawback is time spent waiting for Sara to discuss with other departments and then waiting for vehicle to be release me my car! Only drawback is time spent waiting for Sara to discuss with other departments and then waiting for vehicle to be release me my car! More

Excellent customer service. Never an issue with anything. I have no hesitation to recommend them to anyone !! Never an issue with anything. I have no hesitation to recommend them to anyone !! More

Awsome , had my tire fixed right away,and was able to put it back on and fixed sensor it back on and fixed sensor More

Great service from start to finish. This is my first time dealing with this dealership (purchased my vehicle from a different dealership) and I’m very much impressed by the service I’ve This is my first time dealing with this dealership (purchased my vehicle from a different dealership) and I’m very much impressed by the service I’ve received. Chris was outstanding in making sure I was looked after. She kept me informed on every step on the status of my vehicle, after contacting insurers and see what what was under warranty or not. Her professionalism is Outstanding. Thank you for a great service Chris! More

Service department well organized and efficient. Went in for a oil change and maintenance check. I was done in 25 minutes. Went in for a oil change and maintenance check. I was done in 25 minutes. More

This is the worst customer service I have ever received for anything, let alone a major purchase. Sales staff were unprofessional and lied repeatedly to us. Forgot to order our accessories and lied and sai for anything, let alone a major purchase. Sales staff were unprofessional and lied repeatedly to us. Forgot to order our accessories and lied and said they were back ordered. It feels like the purchase will never be final. Nobody ever calls back and is conveniently unavailable when you require assistance. The only person who ever tried to help wasn't even our salesperson. We had to escalate to a manager and our issues still weren't resolved. Do not buy a vehicle here unless you want MONTHS of headaches, empty promises and never ending conflict. More

Staff treated us professionally. Everyone was very friendly & courteous.We were reminded of our oil changes, service was very fast. We would recommend McNaught to family & friends. Everyone was very friendly & courteous.We were reminded of our oil changes, service was very fast. We would recommend McNaught to family & friends. More

They are efficient and thorough with the inspection of my vehicle. I was kept informed with what was going on. vehicle. I was kept informed with what was going on. More

No muss, no fuss. Vehicle drop off and pick up smooth as glass. Everyone there seemed to know exactly what they were doing. Vehicle drop off and pick up smooth as glass. Everyone there seemed to know exactly what they were doing. More

Initially, they treat the customer very well. Later, you realize that the different people you meet at their dealership, they make different promises without communicating with their management. Later, you realize that the different people you meet at their dealership, they make different promises without communicating with their management. They promise that the deal is made as requested by the customer. However, the time you sit in front of sales manager, you hear a different story which you have no idea about as the changes you requested your agent a long ago to be made in the deal would not be updated in the system. So the one who would be blamed at that point would be customer. That is the time when they behave rudely and inappropriately. So whenever you ask them to make changes in the deal, just make sure that those are updated else you would suffer. Agent locked 3.90% interest rate and when we went for signing the deal, they offered 4.5 %. We were furious at this because they were asking us to pay more that is when they provided us 4.9% rate. More