Mazda of Brampton

Purchase I was impressed with the sales clerk Bassam he was very friendly and professional. I didn't feel pressured or forced to get a vehicle. He was very kn I was impressed with the sales clerk Bassam he was very friendly and professional. I didn't feel pressured or forced to get a vehicle. He was very knowledgeable and took the time to teach me the features of the vehicle. More

Do Not go there: rip off, unknowledgeable, wrong diagnostic Good morning, In December 2016, I brought my car in because an indicator for the engine lid on the dashboard of my Mazda 3. I was told some coils h Good morning, In December 2016, I brought my car in because an indicator for the engine lid on the dashboard of my Mazda 3. I was told some coils had to be replaced t correct the problem. I go home after paying over 1000$. Then, the next day the same indicator come on again. So, the problem had not been fixed. I bring the car in again and Patrick, the agent who helped me, says they discovered that an internal program in the car due for updating. My biggest concern is that no specific explanation was given. If they discovered on my second visit that a program had to be updated, then why did they keep the money for the first work they did on the car? Also, should I not have received a notification about this update and avoid the whole problem? I most probably ended up paying for an inexisting problem. I feel ripped off. Patrick was supposed to call to follow up. His colleague left him a note. He never called us back. This is the second incident in one year. I am guessing they are trying to take advantage of people who put all their trust in their expertise. That is what I do because I have very limited knowledge of cars. Thank you for reading, Monsieur D. PARDO. More

Outstanding service Amazing customer service provided my Ryan in Brampton Mazda on van Kirk drive and McLaughlin, we have 3 Mazda cars 2 of them we got in dec 2016 sold b Amazing customer service provided my Ryan in Brampton Mazda on van Kirk drive and McLaughlin, we have 3 Mazda cars 2 of them we got in dec 2016 sold by Ryan, we went to buy 1 car and end up with buying 2 cars ,outstanding customer service, he were so confident I would recommend to talk to Ryan when u need Mazda car he is outstanding More

Rip Off and Worst service and no knowledge Over the phone service coordinator Anita given me the price $79 for flashing the transmission oil and $225 for change of front break routers for my Ma Over the phone service coordinator Anita given me the price $79 for flashing the transmission oil and $225 for change of front break routers for my Mazda 6 after i get to service Mazda service center there was another service coordinator Bruce this guy given me the same price after 2 hours Bruce come and said there is special kind of transmission oil you pay $ 119 and for the front break routers you pay $225 plus add the cost of spring $60 i took day off from my work and travel to this Mazda Brampton i have only two options accept this price or go to the other dealer and spend another day to fix my car break so i paid extra $ 100. i spoke about this issue to the service manage Vanessa she did not listen. This Mazda Brampton service center is rip off the customers and they don't have knowledge the cost of replace the transmission oil and break router so stay away More

Fantastic Dealership We purchased our 2017 Mazda 3 GT here Dec 10 2016. They weren't pushy at all and very easy to work with which is huge in my book. Now the real highli We purchased our 2017 Mazda 3 GT here Dec 10 2016. They weren't pushy at all and very easy to work with which is huge in my book. Now the real highlight of buying a Mazda, Ryan Segal in the sales department. He is the most helpful person I have encountered at any car dealership. Ryan is honest, polite, and very knowledgeable. Based on the information he provided, he truly does his thorough research on cars. He answered all my questions and of course got me a great deal. Hopefully he’s still at this location when I do another trade-in in the near future. Keep up the good work Ryan, you are an excellent sales rep. It was a pleasure doing business with you. Thank you. More

Great.. Fantastic..Thanks Curtis/Simran... I purchased my CX5 from Mazda of Brampton.. I took me 2 months to finalize the deal.. been in and out several times.. The service standard of SIMRAN A I purchased my CX5 from Mazda of Brampton.. I took me 2 months to finalize the deal.. been in and out several times.. The service standard of SIMRAN AND CURTIS was exceptional.. they helped me through out the process like a brother .. Simran and Curtis never got mad at me on my stupid questions and they had answers and suggestions for everything.. if u like to get into a MaZda.. go to the best dealer in the GTA( Mazda of BRampton) and the best sales man in the city ( SIMRAN) and finalize the deal with the best manger in town (Curtis) Thanks guys More

Useless warranty? Last Friday (August 5), for the third time i brought my wife's 2014 Mazda 5 because the left sliding door makes clunking noise when closing and when v Last Friday (August 5), for the third time i brought my wife's 2014 Mazda 5 because the left sliding door makes clunking noise when closing and when vehicle is running. The first two visits, i was told 'they' didn't hear any so for the nth time i ask the service advisor to walk with me to the car to let him hear about that 'annoying sound' and he heard it. To make it short, the car was checked and i was told that the 'door is working within manufacturing specifications'. Bummer! How could that be when there's a clunking sound when you close your car's sliding door and when you're driving????? That's not normal! Hello? Is it because its under warranty and they will not be paid for the work they'll do. Just to remind you, we PAID for that WARRANTY. More

Single Woman, Unaccompanied, Happily Buys New Car! And that's thanks to a very personable, trustworthy and no-pressure sales agent, Goran Gligorovic. I actually went into the dealership after 7 pm o And that's thanks to a very personable, trustworthy and no-pressure sales agent, Goran Gligorovic. I actually went into the dealership after 7 pm on a Friday about a month ago just to look at--maybe test drive--a Mazda 3. A friend knew someone in the used car business who was headed off to an auction shortly and he quoted me a price for a used (returned-lease) 2016 Mazda 3 which I intended to go for. When I phoned Mazda of Brampton about a test drive, I got another salesman who said he could get me into a new one for the same price. It is my great good fortune that he was busy when I got there and I worked with Goran instead. He actually proved to me his trustworthiness by frowning, when I quoted him what his colleague had said about price, and said he wasn't sure how the other agent was going to accomplish that. That's okay, I still have the used deal, I told him. He responded, "Give me a chance to make it work." And he did! New car for the black book price quoted me elsewhere for a used! He stepped up on my behalf in so many ways over the time of my interaction with him: intervening with both the manager and business manager about what I would call typical car dealership pressure and exaggerations, getting me a deal on a couple of add-ons I wanted; waiting so patiently and supportively while I dealt with a problem at my bank on the phone. Goran takes pride in putting the right person with the right car. He is natural, open, easy to talk to, charming (but not in an unctuous way--not a 'sales' guy), and takes pleasure both in the product he represents and in customer satisfaction. There was a TA-DA moment when he took me out to the lot on the day I picked it up. I swear he was as happy at that moment as I was. I had my Acura RSX 13 years and I know that was in part because I dreaded the 'sales pressure' I had expected when I finally had to approach a dealership. I wanted to go in with a phalanx of friends to help me out. If all sales reps were like Goran, that fear would be misguided. I still can't believe that I, a single, retired teacher, bought a car all by myself. Well, actually, only because of the kind of person Goran Gligorovic is. A person of quality. A class act. Thanks so much, Goran. More

USELESS CUSTOMER SERVICE The dealership could not fix a problem for 3 years straight and when my warranty expired blamed the problem on me. Now they want me to buy parts from The dealership could not fix a problem for 3 years straight and when my warranty expired blamed the problem on me. Now they want me to buy parts from the body shop to have this issue resolved. More

Great Sales Rep My daughter just bought her first car. She found a used 2012 Mazda 3 in great shape. The sales rep (Sam) was great with her, No high pressure, tac My daughter just bought her first car. She found a used 2012 Mazda 3 in great shape. The sales rep (Sam) was great with her, No high pressure, tactics. Went on test drives with her and helped her understand the car. WOW, a great experience with a used car sale. Way to go Mazda. More