Marv Jones Honda

One great place to buy a car. We decided to visit Marv Jones Honda in Maple Ridge after a very informative telephone conversation with Derek. We were not disappointed. We bought We decided to visit Marv Jones Honda in Maple Ridge after a very informative telephone conversation with Derek. We were not disappointed. We bought a CRV in a "no pressure" sales. Wow, what a difference that makes to the whole buying experience. The rest of the staff were also very friendly and easy to talk with. Our purchase also came with a few perks and a full tank of gas (not often given at other dealerships). We would recommend this dealership to our friends without hesitation. More

lies and lies sorry guy I was wait a long time for call or what ever but I still wait. That is awful from you guys that is your experience Honda sorry guy I was wait a long time for call or what ever but I still wait. That is awful from you guys that is your experience Honda More

Unprofessional top sales At the dealership for service , ask one in sales" Derek" about pricing and trim levels for the new Honda Pilot. He replied that I check honda website. At the dealership for service , ask one in sales" Derek" about pricing and trim levels for the new Honda Pilot. He replied that I check honda website. I felt I was ignored. More

Not a good dealership for service Sent my Honda Pilot today for an oil change which took 2 hours to finish. Got a call it's done but can't do the car wash as the person doing the wash Sent my Honda Pilot today for an oil change which took 2 hours to finish. Got a call it's done but can't do the car wash as the person doing the wash is sick. If this is the case Marv Honda should offer a car wash stub from a nearby gas station as part of the service. Honda Westwood and Honda Vancouver did it during my previous service when there was a car wash ban. They made sure that the vehicle will be returned back to the customer clean and neat. If Marv Honda has been in the dealership for long years why can't they follow the good customer service being practiced by others. More

painless My wife and I attended at Marv Jones Honda early this December. We were both a little surprised to have a salesperson that could answer any and all te My wife and I attended at Marv Jones Honda early this December. We were both a little surprised to have a salesperson that could answer any and all tech questions. A very informed young man named Derek made buying the new Honda as painless an experience we have ever had at any dealership. I would now not only go there to buy a Honda, but any other vehicle I am looking for new or used. The team himself and Tasha made was quite excellent. Thank you both. More

"Excellent Service & Great Dealership" Marv Jones Honda is a great dealership! They work with customer very well which I experienced when I purchased a new 2015 Honda Civic. They handles cu Marv Jones Honda is a great dealership! They work with customer very well which I experienced when I purchased a new 2015 Honda Civic. They handles customer service situation excellent! Special Thanks to Mr. Derek Smith, Ms. Sandra In Business Office Mr. Jason, Ms. Kristen in Service Department and all the staff. More

Professionalism at it's best! I had gone into the Maple Ridge location to purchase a used car that I had seen online. I had the pleasure of talking to Johnty, who made sure the car I had gone into the Maple Ridge location to purchase a used car that I had seen online. I had the pleasure of talking to Johnty, who made sure the car was ready by the time that we reached there. He had a beaming smile and was professional and efficient in his job. He gladly ran around and got us all the information that we requested and went out of his way to address any concerns, no matter how small, that we had about the car. I would recommend Johnty to anyone seeking to buy a car from Marv Jones Honda. It was his warm and inviting personality that really solidified our decision on purchasing the vehicle. We could tell from the first phone call that he would have our best interest in mind. It was a great experience overall and a great place to get reliable and affordable car. We will highly recommend this dealership to our family and friends. More

Excellent Service!! From our first phone call to Derek to the finish line we were very impressed with the service we received. The whole team at Honda were amazing. Would From our first phone call to Derek to the finish line we were very impressed with the service we received. The whole team at Honda were amazing. Would definitely come back for future business. Thank you! More

Great Dealership I went to other dealerships and spoke to other salesmen and wasn't very happy with any of them. Then I saw Derek Magennis on the Marv Jones website an I went to other dealerships and spoke to other salesmen and wasn't very happy with any of them. Then I saw Derek Magennis on the Marv Jones website and sent him an email. I got a response very quickly and late that night we made arrangement to come in and see him the next afternoon what was to be his day off. My wife & I bought a new Fit & Civic and couldn't be more pleased with the whole experience. I highly recommend this Dealership and Derek if you're looking to buy a new car. More

Horrible Service Department I bought a new Honda at Marv Jones Honda Maple Ridge and brought the car in for its first service. All that was required of them was a simple oil cha I bought a new Honda at Marv Jones Honda Maple Ridge and brought the car in for its first service. All that was required of them was a simple oil change. I leave my car there for the oil change and get a phone call from them about an hour later saying they have had an accident with my car. When a real mechanic does an oil change there are three safety factors one puts into place. Have the car in park, put on the emergency brake and put a block behind a tire. You only need to do one of these factors to be safe but apparently this is beyond Marv Jones Honda. Its very insulting to be in there show room with all these awards of service excellence plastered all over the walls, when they cant even do an oil change without having a customers car roll back into a pole. Then they sent me a service notice that my locks may freeze in the winter not allowing them to work properly so I should bring the car in for the fix to be done. It was a hot June day when I brought my car in with all the door locks working perfectly. When I picked up my car after they did the lock modification half the locks no longer worked on my car. Lots more apologise and leave your car with us some more and will fix it. LOL anyway needless to say I drive my car a much further distance and get my cars routine and warranty maintenance done at a real Car repair place. More