Marlborough Ford

The service appointment was handled professionally. The service advisor clearly communicated what was involved in the service and an expected timeline. When a servicing issue was confirmed the service advi service advisor clearly communicated what was involved in the service and an expected timeline. When a servicing issue was confirmed the service adviser communicated some options and proposed time lines. The work was then completed on-time. More

The staff was friendly and knowledgeable in both sales and finance. I was happy to have such good people to help me with the process of buying my new F150. and finance. I was happy to have such good people to help me with the process of buying my new F150. More

The only issue I had, nobody called me back to confirm my monday 9am online booking so I just showed up and hope for the best monday 9am online booking so I just showed up and hope for the best More

Brought the Edge in for another concern. Dwayne let me know there was a recall. Got the work done immediately. Got car back same day. know there was a recall. Got the work done immediately. Got car back same day. More

Have used Marlborough Ford Service for many years and have always had excellent results.The Service department staff has always been attentive and knowledgable.The work done on my vehicles has always bee have always had excellent results.The Service department staff has always been attentive and knowledgable.The work done on my vehicles has always been done right first time at a reasonable cost.Would recommend Marlborough Service Department anytime.. More

Very happy with the service I get every time I need to have my car serviced. This year I was not able to bring my car in as I had surgery on my foot and was able to drive and they came and pick up my car have my car serviced. This year I was not able to bring my car in as I had surgery on my foot and was able to drive and they came and pick up my car had the work done and returned it to me. More

I got great service when I brought my vehicle in for service...Thank-you. My vehicle was ready in about half the time I was told. service...Thank-you. My vehicle was ready in about half the time I was told. More

As I have mentioned in a previous survey, I can’t say enough about this dealership, the service staff are awesome, especially to mention Sean M. And the front sales staff are friendly,courteous and helpf enough about this dealership, the service staff are awesome, especially to mention Sean M. And the front sales staff are friendly,courteous and helpful. More

I was traveling from BC to Calgary and was having an issue with my car, I had no idea where to go so I googled the nearest ford dealership closest to my location and Marlborough ford came up The team i issue with my car, I had no idea where to go so I googled the nearest ford dealership closest to my location and Marlborough ford came up The team in the service department went above and beyond to find a problem with my vehicle, and to ensure I got to my appointments and safely home. I work in service and there is no better way to keep customers, coming back or referring than the service people who provide courteous and efficient service. More

Always good service, I just don’t like conflicting timelines as my truck is 99% of my work/business and I need it back asap. timelines as my truck is 99% of my work/business and I need it back asap. More