Markham Honda

Mediocre car dealership type service in this industry This is my first service performed on my new Honda Civic from this dealship where I bought the car. I can only summarize its service department as pro This is my first service performed on my new Honda Civic from this dealship where I bought the car. I can only summarize its service department as providing typical in their industry. The followings point out a few improvement that should be addressed. 1. It is an simple oil and filter change service ((code A) with an appointment. It took 2.5 hours to complete. In my opinion, it should take no more than 30min if the car is attended right at the time I dropped it off. 2. I told the service conusltant that I will be waiting inside the dealership for the service to complete and call me on my mobile phone when the car is ready. I did not receive the call 2-1/2 hrs later. Therefore I walked up to the service department and noticed that my car is sitting in one the parking space just outside the building. I am just wondering how long my car has been sitting there while I was waiting in the waiting area; and why nobody called me. 3. At this time, the original service consultant was not at his desk. Or cosultants of other desks are always on the phone (one call after another). It seems the the prioity is given to whoever called but not those waiting inline in front of the desks. Eventually I was helped by one Honda staff I managed to grab walking by. He did the final part of the paper work - signature, payment etc.; so that I can get the car key and take off. 4. No car wash was offered. My previous car is a VW and I was offered free car wash every VW service. I do not expect this from every dealership but this is something a customer will appreciate. More

excellent I always get amazing service and Tim Lau provides exceptional attention to his customers. He makes sure his clients have their needs met and his pers I always get amazing service and Tim Lau provides exceptional attention to his customers. He makes sure his clients have their needs met and his personal attention and care are really appreciated. More

I always get excellent service from Markham Honda I have been with Markham Honda for about 11 years now and I always have been very satisfied with the services. People are polite and friendly. Most of I have been with Markham Honda for about 11 years now and I always have been very satisfied with the services. People are polite and friendly. Most of all, they know what they are doing. More

Excellent Service Lawrence always provided an effective and professional advice to me. He keep his promise and provide updated in timely basis. He willing to work ano Lawrence always provided an effective and professional advice to me. He keep his promise and provide updated in timely basis. He willing to work another mile and think outside the box to find a solution for his client. More

Excellent The service was good and fast. The service advisor explained and coordinated everything pretty well, friendly and warm. Definitely recommend the deale The service was good and fast. The service advisor explained and coordinated everything pretty well, friendly and warm. Definitely recommend the dealer and the advisor. More

A service for CR-V Honda Professional advice and Excellent service from Sophia Cui. She is number one. She knows what she is doing and treat the customer friendly and kindly. Professional advice and Excellent service from Sophia Cui. She is number one. She knows what she is doing and treat the customer friendly and kindly. More

Horrible. Extreme lack of communication Went for various servicing: oil change, tire rotation, wind shield wiper blade replacement, battery change for key fob, shuttle to work. They said ser Went for various servicing: oil change, tire rotation, wind shield wiper blade replacement, battery change for key fob, shuttle to work. They said service was complete, went during my lunch to pick up car, they had only done oil change and key fob battery. Had to leave it there and go back after work again. Shuttle came to my work to pick me up at 2:30, I did not ask for shuttle at 2:30 as I was at work and can't leave at that time. More

Fantastic as usual. Great service. Ming is always so friendly. Explains everything thoroughly and treats me like family!!! Ming is such an asset to Markham Honda. He is Great service. Ming is always so friendly. Explains everything thoroughly and treats me like family!!! Ming is such an asset to Markham Honda. He is the reason I've been a customer there for so long!! More

Everything is excellent, thanks Sophia cui Excellent service, excellent price, nice people, excellent job, excellent situation Every time I enter, feel as at home in a word, everything is .Ex Excellent service, excellent price, nice people, excellent job, excellent situation Every time I enter, feel as at home in a word, everything is .Excellent here. I'll keep recommending my friends to your store. Thanks Sophia Cui More

oil change very good service always on time and always willing to acomidate customers . He goes out of his way to make sure im happy with Honda 's service very good service always on time and always willing to acomidate customers . He goes out of his way to make sure im happy with Honda 's service More