Markham Honda

Amazing My family has purchased 4 cars from this dealership and we couldn't be happier. Highly recommend this location. Reza was an amazing sales rep and went My family has purchased 4 cars from this dealership and we couldn't be happier. Highly recommend this location. Reza was an amazing sales rep and went above and beyond. Will purchase from this location again. More

Excellent service I was in & out. Lawrence Koo had provided me with the best service. He was very courteous and responded to my calls promptly. The shuttle driver wa I was in & out. Lawrence Koo had provided me with the best service. He was very courteous and responded to my calls promptly. The shuttle driver was also prompt and courteous. More

Good service The service advisor was very friendly and helpful, provided good advice with information. Work was done professionally and as expected. shuttle servic The service advisor was very friendly and helpful, provided good advice with information. Work was done professionally and as expected. shuttle service is always offered. More

recall with shuttle service I was happy to have Markham Honda to provide recall service to my Civic. Service person Alvin Zhang was very nice to walk me through the paper works a I was happy to have Markham Honda to provide recall service to my Civic. Service person Alvin Zhang was very nice to walk me through the paper works and the shuttle service is great! More

Service The work performed on the vehicle was wonderful and expected. Vehicle was delivered on time. Also, the service advisor was very friendly and helpful The work performed on the vehicle was wonderful and expected. Vehicle was delivered on time. Also, the service advisor was very friendly and helpful. We were offered a ride before we even asked for it. Highly recommended .... More

Excellent I have taken care of timely manner, work done professionally, multi point inspection and recommendation, no pressure, good advice and answer and it is I have taken care of timely manner, work done professionally, multi point inspection and recommendation, no pressure, good advice and answer and it is better to give more discount on the labor rate. More

bad experience I brought my van for service since day 1 to Markham Honda. I reported the problem multiple times and each time, they said they couldn't find the prob I brought my van for service since day 1 to Markham Honda. I reported the problem multiple times and each time, they said they couldn't find the problem. In the past, they lube the problem area and it's a temporary fix. This time I reported the issue again, they now want a diagnostics fee. Why wasn't I charged that fee each time when they inspected the issue. After my extended warranty is done, I am going else where. I will not be buying another Honda again. More

Extremely Helpful! The Srv. Rep. was extremely helpful and considerate when I was suddenly hit with an unexpected costly repair item. She went the extra length trying t The Srv. Rep. was extremely helpful and considerate when I was suddenly hit with an unexpected costly repair item. She went the extra length trying to solve my problem and minimise the cost. I ended up leaving the dealership as a happy, grateful customer! More

bad experience, waste of my time I got a letter for air bag recall saying the part is avaliable at dealership, asked me to book an service appointment. called to book an appointmen I got a letter for air bag recall saying the part is avaliable at dealership, asked me to book an service appointment. called to book an appointment, and since I did not want to give out personal information thought the phone, I did a online appointment. The operator did not mention anything about the part that the appointment need. I got a phone call for the reminder of the appointment and the guy did not mention anything about the part neither. When I got to the dealership for my appointment, the advised asked if I ordered the part for the appointment. I told her that the letter clearly asked me to book an service appointment since the part is NOW available for the recall. The advisor said NO, the customer had to order the parts ourselves even the letter said it is available. Note that there are no advice about ordering the part from day 1 when I called to book the appointment and when the guys talked to me on the phone reminding the appointment time. Obviously I wasted my time to go to the dealership and did not get the airbag service done. I had to lineup the other side, ordered the part myself and book another appointment on the other day. On the other day I had the appointment @ 10:30, I expected to leave the car for 1 hour and a half as I were told from whoever called me for the reminder of the appointment. However, the advisor said that it will take 2 - 3 hours to finish the job as she has so many jobs line up before mine. Then I asked what is the use of making the appointment @ 10:30, if the job is not able to start at the designated time. The advisor then said it does not matter the appointment time. I could have drop off the car early morning on the day then and no need to wait to drop off the car at the appointment time 10:30 will totally avoid going to this dealership for any kind of service again, will also tell anyone I know about the incident. More

Had to ask for car wash Upon picking up my vehicle, I noticed the car was still dirty. I had to go back and ask for it to be washed. I left the car there for half a day. Sho Upon picking up my vehicle, I noticed the car was still dirty. I had to go back and ask for it to be washed. I left the car there for half a day. Shouldn't it be a mandatory that you get a car wash after service? I even saw the reminder that says wash the car upon release leading to the service door. I had to wait for another 10 minutes or so to be done. Total waste of time. So disappointing. More