Maranello BMW

Overall, every time I visit I find the wait time to be incredibly long. From oil changes to tire changes, it’s just excessive in terms of wait and the estimated time provided versus actual time is always incredibly long. From oil changes to tire changes, it’s just excessive in terms of wait and the estimated time provided versus actual time is always 50% more. Not a great experience at all. Also, the business centre is really not a business centre at all. So working while you wait is really not an option. More

i am very happy of the work very good services esey to get my service appointment. Micheal is very kind services manager he explain what they did my suv that is very help ful very good services esey to get my service appointment. Micheal is very kind services manager he explain what they did my suv that is very help full More

Great experience! Leo from sales did a wonderful job helping me choose my first BMW .Calvin from delivery explained everything very professionally. Keep up the good work. helping me choose my first BMW .Calvin from delivery explained everything very professionally. Keep up the good work. More

What a wonderful experience. From buying the X-3 to getting the possession. Mr Jon Tam was especially wonderful in dealing with me and my family. Thank you Mr Wilson was patience in showing me the go getting the possession. Mr Jon Tam was especially wonderful in dealing with me and my family. Thank you Mr Wilson was patience in showing me the goodies of the car. Overall excellent experience with all the staff Big thank you More

The service is good. Nothing we want to complain. On time. Gave us a loaner while the old car was being fixed. we got updates on time. time. Gave us a loaner while the old car was being fixed. we got updates on time. More

Great Service Positive sales experience all around at Maranello BMW with sales executive John (JP) Pavunkovic Patience, informative, I would recommend JP if lookin Positive sales experience all around at Maranello BMW with sales executive John (JP) Pavunkovic Patience, informative, I would recommend JP if looking for your new BMW. Joe Quintal Real Estate Broker More

Professional and Quick to my car needs Robert was very honest and helpful with me. He booked me quickly and made sure all was fine from the beginning to the end. Thank you! Robert was very honest and helpful with me. He booked me quickly and made sure all was fine from the beginning to the end. Thank you! More

A very satisfied first service with BMW I got an on call for a bug to fix, so, the first thing I would like to know its severity and urgency for the issue. During the appointment for the on I got an on call for a bug to fix, so, the first thing I would like to know its severity and urgency for the issue. During the appointment for the on call service, I got the proper answers I need. On the day to check in, I was also told that I actually need to do two on call services, so, one visit to do two services. Sheena, the services representative, is very polite, knowledgeable about the car and the services procedure/policy, and very professional to deal with her customers. I also got two rides between my home and the dealership, and the driver is doing a great job as well. In a summary, it is proving that I made a right decision to lease the vehicle from BMW in the first place and I am getting a very satisfied services as well. More

Excellent Service Three months after purchasing my new vehicle, I brought it in for a software update due to "no sound available". After updates, I noticed my devices Three months after purchasing my new vehicle, I brought it in for a software update due to "no sound available". After updates, I noticed my devices were not connecting to the vehicle WiFi . Brought it back in, your service personnel, Franklin, took time from his busy schedule to address/solve my concern. Franklin is friendly and very knowledgeable. Excellent customer service. More

Great salesperson Great car buying experience from start to finish. This is my 4th from the dealership and my 3rd from Jonathan and I would not go anywhere else. Jo Great car buying experience from start to finish. This is my 4th from the dealership and my 3rd from Jonathan and I would not go anywhere else. Jonathan is knowledge and worked with me from start to finish. Very nice person!! More