Maranello BMW

Mike from used cars was great. Service took too long, but it's a very busy location Service took too long, but it's a very busy location More

Staff was polite, knowledgeable, and dependable. I highly recommend the dealership to anyone. My car needed a high degree of expertise to figure out what was wrong, and the mechanics came through. I highly recommend the dealership to anyone. My car needed a high degree of expertise to figure out what was wrong, and the mechanics came through. More

I am writing to express my sincere appreciation for the exceptional service I received from your salesperson, Mike Pisani. Earlier in May, I visited your dealership to finalize the purchase of my new white exceptional service I received from your salesperson, Mike Pisani. Earlier in May, I visited your dealership to finalize the purchase of my new white BMW X3. Unfortunately, Mike was unavailable due to an emergency, and I was assisted by another individual. Regrettably, this experience was not positive and caused considerable unease for my family and me regarding the purchase. Fortunately, Mike later contacted me to apologize for his absence. His genuine concern and professionalism immediately turned my experience around. Without hesitation, Mike was able to recover the sale and restore my confidence in proceeding with the purchase. Mike truly went above and beyond to ensure my complete satisfaction. He diligently addressed all my concerns, ensured that everything was rectified as requested, and facilitated replacements to my satisfaction. His customer service was exceptional, characterized by proactive follow-ups, skillful negotiation on my behalf, efficient provision of documents online, and an overall dedication to making my purchasing experience a wonderful one. I wholeheartedly recommend Mike to anyone considering a vehicle purchase. His personal touch, including his thoughtful messages to my children and family, along with his unwavering effort and support, truly set him apart. Thank you, Mike, for your outstanding service. The sales industry would greatly benefit from more individuals with your dedication and customer-centric approach. Sincerely, Khavita More

I recently brought my BMW X1 for a regular service and I was delighted with the service I received from Gary Chiaramonte at Maranello BMW. Everything was done within reasonable time. Quality of workmanship was delighted with the service I received from Gary Chiaramonte at Maranello BMW. Everything was done within reasonable time. Quality of workmanship and friendly service was very pleasant. Thanks Gary for your professionalism and taking care of my car. More

We recently purchased a vehicle and I wanted to take a moment to share my wonderful experience with the team. The New Car Sales and Leasing Consultant Sagar was incredibly helpful, knowledgeable, and p moment to share my wonderful experience with the team. The New Car Sales and Leasing Consultant Sagar was incredibly helpful, knowledgeable, and patient throughout the entire process. He took the time to understand our needs and preferences, answered all of our questions thoroughly, and made sure we felt comfortable and confident with our decision. The Financial Services Manager Judy was equally impressive. She clearly explained all the financing options, were transparent about the terms, and made the paperwork process smooth and stress-free. Her professionalism and efficiency were greatly appreciated. Additionally, Edward who provided the vehicle feature orientation did an excellent job walking us through the various functions and technologies in the car. He was friendly, informative, and made sure we left the dealership feeling comfortable using all the features. Overall, we are very happy with our purchase and extremely satisfied with the service we received. It was a truly positive experience from start to finish. Thank you to the entire team! More

Always a positive experience from the service team. From receptionist to the service manager. Jack keeps me informed all the way through the service process. From receptionist to the service manager. Jack keeps me informed all the way through the service process. More

I had a very excellent experience during my last visit for service at Maranello BMW. Everything went on so smoothly and stress free with the help of my service consultant, Sandro Francavilla. He is very p for service at Maranello BMW. Everything went on so smoothly and stress free with the help of my service consultant, Sandro Francavilla. He is very professional, courteous explains very well what are covered by my warranty. Excellent customer service and he is very dedicated in serving the customers. This is proven and this is the reason why I always look for him for any appointment with this service center. More

I had a great experience at Maranello BMW during my recent service visit. Jack, my Service Consultant, was professional, courteous, and made the entire process smooth and stress-free. He kept me inform recent service visit. Jack, my Service Consultant, was professional, courteous, and made the entire process smooth and stress-free. He kept me informed at every step and ensured everything was handled efficiently. I truly appreciated his attention to detail and friendly attitude. Thank you, Jack, for the excellent service — I’ll definitely be coming back for future service needs! More

I had an amazing experiencing shopping from BMW Maranello. Milad was very helpful in assisting me with my vehicle. It was a great and pleasant experience and I’m happy I did bossiness with this loc Maranello. Milad was very helpful in assisting me with my vehicle. It was a great and pleasant experience and I’m happy I did bossiness with this location. More

I had an excellent experience at BMW Maranello recently when I brought in my vehicle to switch from winter to summer tires and for an oil change. From start to finish, the service was smooth, professional, when I brought in my vehicle to switch from winter to summer tires and for an oil change. From start to finish, the service was smooth, professional, and efficient. A special thank you to Hagop, my service advisor, who was incredibly helpful and knowledgeable. He kept me informed throughout the process and ensured everything was done on time and to the highest standard. It’s always a pleasure working with someone who genuinely cares about customer satisfaction. The dealership itself is clean, organized, and well-run. I truly appreciate the attention to detail and the welcoming atmosphere every time I visit. Highly recommend BMW Maranello and Hagop for anyone looking for top-tier service and care for their BMW. More