Maranello BMW

I recently had the pleasure of working with Sandro at BMW Maranello, and I can confidently say the experience exceeded my expectations. From start to finish, Sandro demonstrated exceptional communication, Maranello, and I can confidently say the experience exceeded my expectations. From start to finish, Sandro demonstrated exceptional communication, professionalism, and attention to detail. He kept me informed throughout the entire process, was always quick to respond to questions, and made sure everything was handled seamlessly. What truly stood out was his commitment to going above and beyond. Sandro genuinely cares about his clients and works hard to ensure the experience is not only smooth and efficient but also enjoyable. His dedication to customer service made me feel valued and well taken care of every step of the way. If you're looking for someone who delivers outstanding service and makes the entire BMW experience a pleasant one, I highly recommend Sandro and the team at BMW Maranello. More

Great service from a professional service team, especially Franco Francavilla. He went above and beyond to in providing a great customer service experience. I truly appreciate his dedication and re especially Franco Francavilla. He went above and beyond to in providing a great customer service experience. I truly appreciate his dedication and responsiveness. Highly recommended! More

Great service from a professional sales team, especially Rick. He went above and beyond to find the exact vehicle I was looking for from new inventory. I truly appreciate his dedication and responsiveness. Rick. He went above and beyond to find the exact vehicle I was looking for from new inventory. I truly appreciate his dedication and responsiveness. Highly recommended! More

utosportThe staff did a very good. The was not in the dealership and did not arrive until the next day. Then there was an issue with ibs cable electrinicas has internal faults. The IBS The was not in the dealership and did not arrive until the next day. Then there was an issue with ibs cable electrinicas has internal faults. The IBS intelligent battery sensor was replaced on October 24th,2024 by Luxury Autosport, at 4338 3rd LIne Schomberg he has retired. That seemed to fix increased battery discharge message that came up if car sat for two days or more. At mileage 205925. We left a broken spring, a housing gasket leaking and front tie rods siexed, because I am dealing with an estate and sale of house on the twenty four. It was all explained to me and the car was road tested and did well. John the person who worked onthe car, said that the vehicle has been well maintained. I will have to decide after this sale goes through if I will put another 2 to 3 thousand into the car or buy something newer. You do have a nice Tanzanita Blue X5 m60 in your used section # 34791A. More

Great people very friendly acknowledge able and explain everything about their service and programs available to you everything about their service and programs available to you More

Very poor service i have with the service advisor for not doing and knowing his job. He Advised that part that causing the problem needs to be change. So parts was changed but after problem still not fix doing and knowing his job. He Advised that part that causing the problem needs to be change. So parts was changed but after problem still not fixed. Went back and complained to him why still the same even with the new parts. He said to me he doesn’t know. He took my car in after a long waiting he told us that the steering wheel and all the parts that are needed to change and plus it needed to flush the steering fluid that will cost me $14,000 more Including wheel balancing. My Car is not even 60,000 km and it needs now a steering wheel replacement. I went there because i am complaining for wheel stiffness.I already spend closed to $1500 on the parts that he told me to changed at the beginning now he’s telling me that it will cost me $14,000 plus to fix the stiffness. I am so disappointed with this guy and I will never gonna be back to that dealer any more! More

Excellent service very professional service friendly service representative no issues on work completed efficient and friendly service representative no issues on work completed efficient and friendly More

Had my x3 serviced by Rob lico. It's because of people like him I'll continue going back. Rob is very knowledgeable and took his time explaining. Thank you Rob It's because of people like him I'll continue going back. Rob is very knowledgeable and took his time explaining. Thank you Rob More

I recently had my vehicle serviced at Maranello BMW, and once again, the experience exceeded my expectations. From Sandro to my technician, Rob, the level of professionalism, communication, and attention to once again, the experience exceeded my expectations. From Sandro to my technician, Rob, the level of professionalism, communication, and attention to detail was outstanding. The team consistently goes above and beyond to ensure customers receive exceptional service and feel valued throughout the entire process. It’s clear that customer satisfaction is a top priority, and that commitment is reflected in every interaction. In my opinion, Maranello BMW is one of the finest dealerships in the area. Their dedication to quality service, knowledgeable staff, and exceptional customer care keeps me coming back with confidence. I highly recommend them to anyone looking for a premium dealership experience. Thank you, Sandro, Rob, and the entire Maranello BMW team for another excellent service visit! More

Sandro in service goes over and above every time I am in for service, outstanding communication and follow up. for service, outstanding communication and follow up. More