Maple Ridge Volkswagen - Service Centre

Last year I had weak AC (not even cool air coming out) and a drivers seat that no longer heated (for use in winter). Took it to VW service. Was charged over $400 and told by the shop manager, the seat nee and a drivers seat that no longer heated (for use in winter). Took it to VW service. Was charged over $400 and told by the shop manager, the seat needed a new element (cost crazy $'s) and the AC compressor was failed and $1800 to replace, said they checked everything on the AC and it must be the compressor. So this spring, I found a local shop (in Coquitlam) to look at the AC, they checked the AC coolant and found it to be 66% down in coolant. They topped it up, put in a dye to check for leaks, charged me just under $400 for the work and the AC have been blowing so cold I have to turn it down!!! I will never use this dealership for service and even think of buying any car from them!!! I will let you who read this, decide what you think is going on at this dealership. More

Went to service my Audi at this store, and dealt with Drew. He was over the top professional from the start to the end, and made my wife (who had to drop it off before work) feel very comfortable and tak Drew. He was over the top professional from the start to the end, and made my wife (who had to drop it off before work) feel very comfortable and taken care of. The technician Connor did a fantastic job, and made sure the paperwork had everything he did, in great detail! More

Stefan was extremely helpful. He was very courteous and friendly. I will definitely deal with him again. He was very courteous and friendly. I will definitely deal with him again. More

Professional and easy to deal with. Fast and quality job done every time. Thanks Drew McCorquodale!👍 Fast and quality job done every time. Thanks Drew McCorquodale!👍 More

I have always been able to rely on Doug, he is a honest and forthright with me and my wife Joy. A joy (lol) to deal with : ) and forthright with me and my wife Joy. A joy (lol) to deal with : ) More

VW Maple Ridge is outstanding ! !! The service department is the best !!! Doug Dacosta is always so helpful !!! !! The service department is the best !!! Doug Dacosta is always so helpful !!! More

Great customer service from Drew today. Fast, efficient and an awesome sense of humour. Thanks for making my day! Fast, efficient and an awesome sense of humour. Thanks for making my day! More

My wife and I are very pleased with the service we receive from this dealership. They are knowledgeable, friendly with an eye to staying within budget. Sales crew are top notch and the service departm receive from this dealership. They are knowledgeable, friendly with an eye to staying within budget. Sales crew are top notch and the service department takes care of all our needs. I can't wait to see the new building and location! More

I can’t say enough good things about the service department at Maple Ridge Volkswagen. Specifically their Senior Service Advisor “Doug DaCosta” is outstanding at his job. I bought my 2012 Passat department at Maple Ridge Volkswagen. Specifically their Senior Service Advisor “Doug DaCosta” is outstanding at his job. I bought my 2012 Passat TDI from this dealership and have been servicing my vehicle there the whole time. Doug has always been very easy to talk to, relatable, very understanding and very knowledgeable. He really makes an extra effort not only for me but for all his clients. Over the years I have had to stop in a number of times without an appointment for things that are necessary but minor. In my mind I know it is a lot to ask but I am hoping that I can get in and out as quickly as possible. Doug doesn’t disappoint! For example: I am due for an oil change appointment or have one booked already, but my car is so low on oil that the oil light comes on. I need just a bit of oil to get me to my next appointment so I don’t damage my engine. Doug is there to help with minimal wait! Or a headlight is out and I need to buy the lamp – Doug has helped to quickly install it as well and I am on my way! One other thing I like about VW service is that I can drop off my car and they will arrange to have a lot person drive me home and later pick me up! I love that. Prior to COVID restrictions an added bonus was picking up your repaired car and VW had also washed your car for you! These extra touches have made servicing my vehicle at Maple Ridge Volkswagen a very enjoyable experience and unlike anything I have experienced at another dealership. More

Mynor was awesome helping me out with my car service needs, was a pleasure to communicate with. He went above and beyond to make sure I was happy. 👍🏻 needs, was a pleasure to communicate with. He went above and beyond to make sure I was happy. 👍🏻 More