Maple Ridge Volkswagen

Deceiving and Unprofessional Went to this dealership to buy a used car. Asked the manager if the car had been in an accident, he said NO. Three hours later just before signing t Went to this dealership to buy a used car. Asked the manager if the car had been in an accident, he said NO. Three hours later just before signing the purchase agreement, the finance manager asked if they had showed me the ICBC history report. At that point, they DID. To my disbelief it said on the report the car was recently involved in a collision. I was stunned and very disappointed with managers behaviour. Luckily that happened before I signed the agreement and I walked out of that dealership with a sense of being treated very poorly as these people tried to take advantage of me. They pursued calling me to come in over the next few days and because I wasn't coming, one of the managers said in a telephone conversation I signed some sort of insurance and I might have to deal with collection agency if I don't come in to discuss it with them!!! After they learned I bought the car elsewhere, they left me alone. Needles to say, I would not recommend this dealership to anybody who likes to deal with people who are honest and trustworthy. More

Great customer service! Rob at maple ridge Volkswagen gave me a great deal on a 2016 jetta, met all my criteria and satisfied my every need. I highly recommend buying a vehic Rob at maple ridge Volkswagen gave me a great deal on a 2016 jetta, met all my criteria and satisfied my every need. I highly recommend buying a vehicle from here if you want great customer service and a great deal! More

Outstanding dealership,friendly,knowledgeable,no pressure Jaz,Adam and Uncle Ben made the whole car buying experience painless. Thoroughly competent, creative in crafting a deal that all could live with, all Jaz,Adam and Uncle Ben made the whole car buying experience painless. Thoroughly competent, creative in crafting a deal that all could live with, all done in a non pressurized environment. Highly recommend this dealer More

Used car for my mother I recently came in to buy a used car for my mom, they didn't have what I wanted so they ordered in another car from another dealership to get me what I recently came in to buy a used car for my mom, they didn't have what I wanted so they ordered in another car from another dealership to get me what I wanted which was amazing. Sam the sales guy was really nice and was helping me out and answering all my questions honestly. More

Made the deal easy Rob and Adam made the deal very easy for me. They made me feel at ease and very comfortable to drive away. Thanks guys. Anyone needing a great sales t Rob and Adam made the deal very easy for me. They made me feel at ease and very comfortable to drive away. Thanks guys. Anyone needing a great sales team go see these guys More

My best dealership experience hands down. Johnty, Chris, and Ben Made my overall experience great. From the time I arrived Johnty made sure I had everything I needed. Everyone was professional Johnty, Chris, and Ben Made my overall experience great. From the time I arrived Johnty made sure I had everything I needed. Everyone was professional and made an effort to provide a wonderful experience. I have been to more than enough dealerships and can say hands down this was the best overall experience. Thanks for all your help. More

Enjoyable Friendly Service. From time I walked in first time till time left we with new vehicle we were met with friendly, courteous professional service. I had visited 6 other d From time I walked in first time till time left we with new vehicle we were met with friendly, courteous professional service. I had visited 6 other dealerships before stopping at Maple Ridge Volkswagen. First dealership to offer me coffee. That set tone for rest of visit. Even tho I was a woman on my own on first visit David took me seriously and was very thorough in detailing vehicle I was looking at. When came in with husband all questions answered again and no pressure. Chris and Ben were also very helpful. Even staff not working with us took time to say hello. Best experience ever from a dealership. N We are now proud owners of a Tiguan. Thank you David. More

Purchased a pre owned beetle Rob is a professional and courteous salesperson who addressed any issue promptly and in detail. Would highly recommend buying a pre owned Volkswagen Rob is a professional and courteous salesperson who addressed any issue promptly and in detail. Would highly recommend buying a pre owned Volkswagen from Rob. More

Professional and honest customer service Thank you for having my husband and me feel respected from your honest customer service! Every employee we came across to finalize our Jeep purchase d Thank you for having my husband and me feel respected from your honest customer service! Every employee we came across to finalize our Jeep purchase demonstrated professional customer service! More

love my tiguan!!! every person i dealt with at maple ridge VW was amazing!!! probably the best experience i have had at a dealership ever! i never felt uncomfortable o every person i dealt with at maple ridge VW was amazing!!! probably the best experience i have had at a dealership ever! i never felt uncomfortable or pressured into anything. johnty was great, very informative as i am not very tech savy. chris was great and straight up with all pricing and ben explained all my warranty stuff so it made sense and i understood it! i would deal with all of these people again in a heartbeat More