Maple Nissan

WORST DEALER-Bought new 2020 Kicks in January this year. My car was delivered at home with defective seasonal tires which was discovered at the time of winter tire swap in April. When contacted the dealership the sales manager Bilal did not take any responsibility and stop responding to my emails. Its been few weeks and the issue is still outstanding. I went all the way to Vaughan from Durham to buy the car thinking its a bigger dealership and they will stand behind there product but I was wrong typical employee behavior. When you go to buy everyone put there best face forward and follow up like crazy but when there is an issue with your purchase UNFORTUNATELY they don't care at all.

The was the single best car buying experience I have ever had.i don't think I could say thank you enough to (Financial Advisor) Omar Mudassar,he gave incredible service.I would definitely recommend Maple Nissan to family and friends. Thanks

I recently purchased a used Nissan Kicks at Maple Nissan in Vaughan. I was greeted by a sales agent Aneet Singh. I had a good experience as Aneet demonstrate great knowledge about my “trade in”as well as the used kicks model for sale. I realize the sales team has guidelines to follow however I felt he was doing his best for “the customer” as well. Overall a very good experience Thank you Aneet The only disappointment was about the evidence of rust on rear brake drums and front disk brakes. The vehicle is barely 1 1/2 years old and this should not be happening.

i booked an appointment for a diagnostic on the Car that i bought from Nissan and they said it will cost me $120 for the Diagnostic and this is a flat rate and within $120 they will tell me the problem , they had me sit in the waiting area for nearly 2 hours and then the service rep came and said now it will cost me $330 for the Diagnostic instead of $120 and for sure they will find the problem , and they dropped me home and kept my car for 2 days and failed to diagnose which their own car and only 4 years old and the Service manager said it looks like transmission but not 100% but they might need to change the wiring harness too , and he it will cost me $8700 For the Transmission replacement and more for the wiring harness , I asked if i pay that much would the problem be fixed and Service manager said he is not sure. Be Careful never buy Nissan if you do so do not go to Maple Nissan.

Dealer service replace my rear rotor and pads(45,000km). Told the service department to check my emergency brake because it didn't my properly. They replace the pads and rotors but emergency brake was not fix. Paid my bill $974.00 and was told all was OK.. Went home call the dealer informed the service department that I still had problem with emergency brake not working. Took 1 week before the dealer got back to me and told me the service manager was no longer with the department. Now I had to deal with another service manager whom told me to give a chance and would fix the emergency brake. Return the Maxima to Maple Nissan and seen the service manager in the office giving me dirty look(seem xxxx of at me). They took me vehicle in and told me the emergency brake was adjust and is working fine, The service records indicated the park the Nissan Maxima on the hill and the emergency brake was holding the vehicle. Went home applied my emergency brake all the way to the floor, my vehicle rolled down the hill. I jack up the back wheel with the emergeny brake on and was able to turn the back wheel with my hands. Forgot to note I had the vehicle in for wheel vibration and was told I had 3 bent rims and didn't not fix the wheel vibration. Took my car to a tire and rim dealer to find I had bad tires. Cost me addition $655.00 to find the problem.. if I had changed the rims I would wasted of money because the tire was the problem. The dealer is not honest, don't take your vehicle to Maple Nissan

The worst service ever. Will never lease a Nissan again and get my services done elsewhere. Lack customer service skills . Cost too much for the service

Our son did and a few months later the Versa needs a new transmission. Sadly we didn’t heed other reviewers advice. Please buy elsewhere. We trusted buying from a dealership because we have purchased our past 4 used cars from dealerships and they were honest and sold us reputable cars. Not here....Looking at a 4-5k repair just months after purchase and sadly they just don’t care. Crystal

I'm an East Indian and I went to buy a car on Feb 20. During the negotiation process, I was sitting in the Sales Manager's office. I said that I don't believe that the financing option would work for us. The sales manager then said "Why, are you a Muslim?". I was stunned at the question and the negotiation ended soon after. First I felt offended that I was labeled because of my skin color. Second, I felt that he was intolerant to my faith. Their employees should be mindful of the customer's faith and race.

Recently brought a used car end up 25K to rebuild whole engine. Salesperson knows nothing about the vehicle, I should say I even know better than them. When I take the car to other dealership, they show the engine cylinder walls been badly scored, they even found out the engine hood is not the original one! After all that now they try to avoid contact with me by ignored my email or phone calls. Great place to experience money out of pocket feels like. Not sure if I can win them in small claim court but definitely will not just let this xxxx go.

Very Poor Service...The Manager is a Jerk....I spent 2 hours during work time...He did not even check my car..I had to leave...