Maple Nissan

I was labeled because of my skin color I'm an East Indian and I went to buy a car on Feb 20. During the negotiation process, I was sitting in the Sales Manager's office. I said that I don I'm an East Indian and I went to buy a car on Feb 20. During the negotiation process, I was sitting in the Sales Manager's office. I said that I don't believe that the financing option would work for us. The sales manager then said "Why, are you a Muslim?". I was stunned at the question and the negotiation ended soon after. First I felt offended that I was labeled because of my skin color. Second, I felt that he was intolerant to my faith. Their employees should be mindful of the customer's faith and race. More

Caution alert don`t buy any car from this dealship Recently brought a used car end up 25K to rebuild whole engine. Salesperson knows nothing about the vehicle, I should say I even know better than the Recently brought a used car end up 25K to rebuild whole engine. Salesperson knows nothing about the vehicle, I should say I even know better than them. When I take the car to other dealership, they show the engine cylinder walls been badly scored, they even found out the engine hood is not the original one! After all that now they try to avoid contact with me by ignored my email or phone calls. Great place to experience money out of pocket feels like. Not sure if I can win them in small claim court but definitely will not just let this xxxx go. More

I waited 2 hours they did not do even the diagnostic test Very Poor Service...The Manager is a Jerk....I spent 2 hours during work time...He did not even check my car..I had to leave... Very Poor Service...The Manager is a Jerk....I spent 2 hours during work time...He did not even check my car..I had to leave... More

It takes forever to get your car fixed. I have had good experience with the leasing department, but the service department is awful. It took over 48hrs just to fix a fuel pump on a 2014 Path I have had good experience with the leasing department, but the service department is awful. It took over 48hrs just to fix a fuel pump on a 2014 Pathfinder. More

Awful experience with Terry and used car department if it wasn't for General manager (which i thank him) , i would have sued Terry and dealership. this guy is a total jerk, every single word coming out if it wasn't for General manager (which i thank him) , i would have sued Terry and dealership. this guy is a total jerk, every single word coming out of his mouth is a lie, i've got my car about 3 month ago but every time i drive my car, it reminds me what he did to me . we signed a contract based on too many lies Terry told me, i found that out and took that to general manager at delivery, it was terrible, GM reimbursed some of my loses but still i can not take that out of my mind. and i have to live with that for next 5 years. horrible experience, GM is a nice guy but STAY AWAY FROM TERRY AND USED CAR DEPARTMENT More

Questionnable for recommend or not as noted by another reviewer I had what were unnecessary, and worse, harmful in the end, repairs performed as they were "recommended" by Nissan. When as noted by another reviewer I had what were unnecessary, and worse, harmful in the end, repairs performed as they were "recommended" by Nissan. When I had new problems I attribute to the "repair" I contacted Nissan who denies issuing any instruction that would necessitate the repair performed. The work seemed like a hoax to me. Happy with the purchase process but no longer have the car serviced by them More

They push you for useless expensive maintenance service The last service they pushed me for useless service saying that is is strongly recommended by Nissan. After I checked the Maintenance Operation Table The last service they pushed me for useless service saying that is is strongly recommended by Nissan. After I checked the Maintenance Operation Table in the Owner's Manual, I figured out that all their words are xxxxxxxx, and they keep you for an idiot while you trust them. Moreover, their so called "certified" technician is not able to properly pump tires, and made a tire pressure of 2.5 kg/sq.cm instead of 2.3 kg/sq.cm required by Nissan. The service manage just answered that all was made properly and did not accept any note. So, I will go for a third party opinion to prove them that they are concern about money only, but not for customers. My recommendation is study the Maintenance Table first to avoid any pushing. And be ready for a third party opinion inspection, if they push you for some stupid useless service. More

Not true to their word Another one of those I will do this and then turnaround and say well it was verbally told to you by a Manager, so you can't believe in what we say ca Another one of those I will do this and then turnaround and say well it was verbally told to you by a Manager, so you can't believe in what we say can you? How stupid am I to take people at their word today, I guess I was born yesterday. Good Job Maple Nissan! More

Service my car. I had a problem with my vehicle today about my front end of my car. And had a problem with my heating system. I addressed the problem to Mr. Victor I had a problem with my vehicle today about my front end of my car. And had a problem with my heating system. I addressed the problem to Mr. Victor Lee and he took care of it right away. He was friendly and kind of made me understand the problem with my vehicle and what they done to it I will recommend Mr. Lee to anyone thank you very much for your Work. More

Wow! Wow! Wow! Great customer experience!! I was in the market for either a 2014 or 2015 Nissan Pathfinder and I had been scanning Autotrader.ca for a couple of weeks comparing options and pric I was in the market for either a 2014 or 2015 Nissan Pathfinder and I had been scanning Autotrader.ca for a couple of weeks comparing options and prices. I found four potential vehicles at four different Nissan dealerships in the GTA and set out to visit all in one day. The first three (shall remain nameless) did not impress me, but the forth (Maple Nissan) really made the whole experience a GREAT EXPERIENCE!! I dealt with Ting Ying and Matt Kim and was really impressed with their willingness to negotiate a fair price for the vehicle that I wanted to trade in but as well the 2014 Pathfinder SL that I ended up buying!! Both Ting and Matt made the purchase process feel like I was dealing with some old friends and that I could trust them (something that has been seriously lacking in the automotive industry for decades!!). I would recommend this Nissan Dealership to anyone in the market for a new or used vehicle!! Thanks Ting and Matt!! You have restored my faith in your industry!! More