Maclin Ford

Worst dealer in Calgary!!! Chuck Dunlop is RUDE, OBNOXIOUS & LIES. He uses sweet tactics to try and blind side you into thinking you are an important customer, however, once the Chuck Dunlop is RUDE, OBNOXIOUS & LIES. He uses sweet tactics to try and blind side you into thinking you are an important customer, however, once they deal seems solid, he no longer returns calls and tells you he only has "1 minute he's busy" when you try and ask a question about your sale. CHUCK lies to you about dates and delivery. Tells you something different everytime and doesn't do what he says. When you talk to the sales manager. His lies are different than Chucks. They obviously don't communicate with each other to know which lie the other told. When asked a question or to complete a task regarding the sale. CHUCK DUNLOP stands in the show room and yells at you saying that he will give back your deposit in front of potential clients. He raises his voice. Clenched his fist "THAT'S A JOKE" and screams at you in a condescending manner, says that he doesn't need your business. All because he over heard a comment about going somewhere else because the customer service was bad. Go figure. The General manager said he got his feelings hurt and reacted...What is he 5 yrs old. That's PROFESSIONALISM WOW The service manager Kelly is no better in fact he is worse. A guy who PRETENDS to be important and doesn't manage his staff, allowing them to treat a customer like that. Epitome of a car salesman. At the end of the day. They all lied and then when you confront them they treat you badly. Not all Car salesman are like this, there are great sales Professionals at other dealerships, just not Maclin. CHUCK is the epitome of salesmanship. He's the guy we all hear about and think of when we talk about car salesman. The only thing worse is a shoe salesman. Maclin ford got a 1 star rating. Only because there is no lower rating. They deserve a negative 5 star. Terrible customer service and they do not do what they say. And continuously tell you lies. Managers do nothing to resolve problems and in my opinion are the problem. It's my experience as a double degreed engineer that staff acts accordingly to the management's direction. Meaning if staff does it. So does management. We pulled the deal from them based on failure to deliver on time. "Hmmm, which time, we were told 4 different lies, by Chuck & Kelly. What a team, right.. We are happy to say we did purchase our said vehicle with smiling faces. The new dealer was the best and did what they said they would do. We got the vehicle we wanted and a better deal also. Maclin ford I would never recommend for these reasons. If your treated like that before you sign. How will you be treated after. Chuck Dunlop may have had some successful deals. However, he probably just wasn't called on his lies or he was successful at blind siding the sale. Chuck will tell you stories about Mexico and how he was a important customer service representative for high executive types. I guess yelling at them and lying was part of his job. Haha Because of Chuck Dunlop. $62,000.00 sale, all approved walked out the door into another dealership Epitome of salesmanship. Will be doing a 5 star plus rating of our new dealership. So awesome. treated like a customer should..guess that's why they have 6 dealerships and Maclin has 1. lol More

Awesome Jonathan was a pleasure to work with. He was knowledgeable, and even better, was not the "pushy" dealer type. He allowed us to pick out our vehicle Jonathan was a pleasure to work with. He was knowledgeable, and even better, was not the "pushy" dealer type. He allowed us to pick out our vehicle with no resistance. All options in our vehicle were attended to, and the truck turned out to be the perfect fit for our family. Well done Jonathan! Would recommend this dealer(ship) to all. More

Perfect Both Neil and Kris are awesome to deal with. Things went fast smooth and glitch free. Nice to have guys in a dealer that work with the customer to ens Both Neil and Kris are awesome to deal with. Things went fast smooth and glitch free. Nice to have guys in a dealer that work with the customer to ensure everything down the road after purchase goes smoothly as well. More

Amazing Service Walked in and immediately felt amazing. The sales associate (Jonathan K.) did a great job! He was on top of everything and helped us get what we wante Walked in and immediately felt amazing. The sales associate (Jonathan K.) did a great job! He was on top of everything and helped us get what we wanted! Our Financial Lady was great as well. She had everything ready for us to go! Big thanks to all! More

Review It was good. Friendly sales but a lot of waiting around. Still waiting to get our second vehicle. So review is not conclusive but can update later It was good. Friendly sales but a lot of waiting around. Still waiting to get our second vehicle. So review is not conclusive but can update later once second vehicle is received. More

Great service. Efficient and very knowledgable staff. Staff were very helpful and pointed me in the right direction once I gave them the specs we were looking for for our new truck. Had a great selection Staff were very helpful and pointed me in the right direction once I gave them the specs we were looking for for our new truck. Had a great selection and Chris was very helpful in making sure we got exactly what we needed. More

Great Experience! Very friendly and helpful throughout the car buying process. It was our first time buying a car from a dealership, and they explained the whole proces Very friendly and helpful throughout the car buying process. It was our first time buying a car from a dealership, and they explained the whole process to us and answered all the questions we had. They did not pressure us into anything, but gave good advice along the way. Maranda was super nice, treated us as friends and made the whole process enjoyable. More

Ford Maclin experience Service was efficient, friendly and made the whole process easy. A great effort was made to offer us the best deal and get us into a car that would be Service was efficient, friendly and made the whole process easy. A great effort was made to offer us the best deal and get us into a car that would be the best fit for our new growing family. More

Wonderful experience Was a great experience from beginning to the end. From the moment I walked in the door all the staff where extremely friendly and helpful. My salesman Was a great experience from beginning to the end. From the moment I walked in the door all the staff where extremely friendly and helpful. My salesman Neil spent several hours with me to make sure I got the vehicle I wanted for the best price. During that time different staff members helped to keep my 2 year old entertained, from helping them plant flowers to drawing on their windows. Once I got into the finance department Miranda was a great help as well as highly entertaining and fun to deal with. I would definitely recommend this dealership and for sure these 2 staff members to anyone that is looking to purchase a new vehicle. More

Excellent Customer Service I found my salesman (Chris Nechi) and his team at Maclin Ford, from Paul Clark the sales Manager to financing, (Neeru) to have gone over and above to I found my salesman (Chris Nechi) and his team at Maclin Ford, from Paul Clark the sales Manager to financing, (Neeru) to have gone over and above to provide me with the best vehicle buying experience I have ever had. They always found the answers I needed, with an honest approach and with a fair market price for my trade in, I really felt like we both walked away with a great deal. I will be buying from there for years to come. My wife's next vehicle will have a Maclin Ford sticker on it, I will also be calling Chris again as soon for our next vehicle. 5 star service and 5 star people!! More