Maclin Ford

I was impressed with all of the staff members who were eager I was offered refreshments. I was delighted to be provided a taxi ride home. They were expecting me and I did not have to wait. They department is ext I was offered refreshments. I was delighted to be provided a taxi ride home. They were expecting me and I did not have to wait. They department is extremely efficient. More

F-150 It was fantastic dealing with Graham on the truck and Derek was very good in finance they got me everything I needed NFL I would recommend them to fri It was fantastic dealing with Graham on the truck and Derek was very good in finance they got me everything I needed NFL I would recommend them to friends More

"Calmest" purchase I've ever been a part of. Easy to see why Maclin is making a name for themselves. Walked in feeling tense, that was immediately removed by Bill and Kelly. Instead of question Easy to see why Maclin is making a name for themselves. Walked in feeling tense, that was immediately removed by Bill and Kelly. Instead of questions of pressure, it was all about helping fill our needs within our budget. I left there feeling like I was taken care of, not taken. The whole experience, including the finance department, (Thanks Derek) was so calm. Thanks Guys! More

Purchased a GMC product at a Ford dealer? I found that dealing with Maclin Ford and the various levels of the staff to be very knowledgeable, efficient and friendly. I was greeted by an amazi I found that dealing with Maclin Ford and the various levels of the staff to be very knowledgeable, efficient and friendly. I was greeted by an amazing reception, and then at my request,I was introduced to a very experienced and knowledgable salesperson which then lead to one more great experience after another. There was no pressure from start to finish; from the sale, to the trade process with sales manager to finalizing the bill of sale with the financial services dept. Bottom line is that I felt they simply wanted me to be happy with my decision rather than the usual pressure applied at the other dealerships I visited in the previous couple of days. I traded in a GMC product for a GMC product at a Ford dealer and had the best success as compared to Chev/Gmc dealerships I previously visited and tried to deal with on the same type of terms, comparable product based on options and same trade requirement. It was a straight up simple process at Maclin , I knew what they wanted and they knew what I wanted and in the end Maclin Ford made it work . I did not have to go through the usual "make us an offer crap" and waste a ton of time. I felt comfortable enough that it could have been a hand shake deal! Bought a GMC product at a Ford dealer? Who would have thought; my Chevy buddies will never let me hear the end of it but it was worth it! More

3rd Ford in 20years we bought at MacLin Ford. Graham was an exceptional and helpful employee. He is very professional and a down to earth person. I would recommend Graham anytime. I would purch Graham was an exceptional and helpful employee. He is very professional and a down to earth person. I would recommend Graham anytime. I would purchase a vehicle from him again. More

Above and Beyond I first met Graham when my partner decided to buy her vehicle. Since I liked the kind of service she received, I decided to contact him again when I w I first met Graham when my partner decided to buy her vehicle. Since I liked the kind of service she received, I decided to contact him again when I was ready to buy my own vehicle. Just as I saw him do before for my partner, Graham managed to find exactly what I was looking for. He also prevented me from making a bad choice by explaining that certain years of the vehicle I wanted to purchase had defective transmissions. I thought that meant he had integrity, which is not very common in that field. The second thing I’d like to mention is he held the vehicle for me for longer than they normally do while I was shopping around for my insurance. He was also very accommodating regarding my appointments, which my schedule doesn’t allow me to make very easily. I finally went home with my new vehicle; however, when I arrived home, I noticed something I hadn’t noticed when I took it for the test drive which had to do with the interiors and posed a problem for both my partner and me. I called Graham immediately and not only did he accept to solve the problem but he kept the vehicle for as long as it took to fix it and gave me a loaner car I could use in the meantime. I really don’t know why some of the other reviewers mentioned they were basically ignored or treated in a rude way at Maclin Ford. This is my second experience with them and I really think they’re amazing. I really felt they actually cared about me and not just the sale. I'd also like to mention that I have never owned a vehicle before and Graham took the time to explain a lot of details about how the vehicle works and showed me a bunch of fine details about how to run it, right down to programming the radio and paring my phone to use with Bluetooth. He really seemed to enjoy showing me all of this stuff and never once did I feel like a burden. I also had a very good experience with Candace who took care of all the paperwork and was kind enough to explain all the technicalities to me I wouldn’t have otherwise been able to understand and helped me with the best deal financially for me, saving me from making a choice that would have put me further in debt. Definitely recommended! More

purchased 2nd truck at Maclin Great experience. Fast, efficient, friendly and no gimmicks or funky tactics. Graham is professional and I would buy from him again as well as recom Great experience. Fast, efficient, friendly and no gimmicks or funky tactics. Graham is professional and I would buy from him again as well as recommend him to anyone looking to purchased a new or used vehicle. More

2016 F150 xlt I have purchased several vehicles over the years. The patience of viewing several models and determination t get me the best deal possible by Paul and I have purchased several vehicles over the years. The patience of viewing several models and determination t get me the best deal possible by Paul and his manager Mike made this purchase a pleasure. They were interested in what i needed not what they thought i needed. Will be buying my next ford from these fellows !! More

nice experience as usually the guys are very good,they can find u the right toy and to make a good deal,i recomend this dealership to everybody,thanks guys as usually the guys are very good,they can find u the right toy and to make a good deal,i recomend this dealership to everybody,thanks guys More

Roman Muthui is the best!!! I met roman at maclin and he did a wonderful job getting me out of my Fiesta and into a newer focus. He even lowered my insurance payments! !! Highly I met roman at maclin and he did a wonderful job getting me out of my Fiesta and into a newer focus. He even lowered my insurance payments! !! Highly recommend to all friends and family :) More