Back

MacDonald Buick GMC Cadillac Ltd

Moncton, NB

4.6
175 Reviews

111 Baig Blvd

Moncton, NB

E1E 1C9

Directions

By Type

Showing 175 reviews

April 06, 2021

A good experience today. Came in for an oil change and a recall on our model GMC. Quick service and friendly service advisor Christian Johnston More

by gerrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
April 03, 2021

When i arrived got right in service attendent was right there very friendly told me to go to the waiting room we will call you when your vehicle is ready i was surprised the called me in no time at all ver More

by Robert Ouellettehotrodbob41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
March 30, 2021

My wheel bearing fell off my truck the other while I was driving had roadside take it to MacDonald because they are the closest. The truck only had 28000km on it and they would not cover it because the vehi More

by curbappeal206
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Dylan and the whoever the the service manager is never met them.
Mar 31, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you for taking the time to leave this review. We understand your frustration in this situation and apologize for the inconvenience it has caused . We are glad to hear that the dealership which installed the components will be assisting with the cost.

March 29, 2021

Andrew was very professional, knowledgeable with GM products and helpful in making my decision. I have been buying several trucks from this dealership and intend to remain a customer and also to reco More

by rogerdegrace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Plante
March 25, 2021

Awesome service and got everything done super fast with no appointment 👍 and got tires from Tod in parts and he hooked me up right away More

by Junior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tod
March 24, 2021

Great service ... everything was done quick & on time ... test drive was perfect... financing was quick & efficient..... explanation of all features was presented with expertise.. thanks More

by gswarren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin & Natasha
March 05, 2021

Best new truck purchase experience in a really long time. Great price upfront, no surprises , and great communication. Could not be happier with the purchase. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Davis, Scott Langin
Mar 12, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much Brian! We appreciate you taking the time to put this up. 😊

March 03, 2021

It was pleasant to deal with Ryan He was knowledgeable It was pleasant to deal with Ryan He was knowledgeable with the questions l had I’m happy with my GMC Elevation and hope to do business with him i More

by Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Jones
Mar 12, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thanks Leo! We appreciate you taking the time to write this and look forward to your next visit. 😊

March 01, 2021

I purchased a 2011 GMC truck from them. It was an as is sale with no inspection. Due to Covid I could not go look at the vehicle as they are in another province. With this it made it hard to know what was More

by Jeffmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wyatt & Chris and sales manager
Mar 02, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Hi Jeff, Thank you very much for taking the time to write this review. We sell as is vehicles that are not serviced, sold wholesale to the public, and the price reflects this. Due to Covid, we need to use courrier for out of province paperwork. Unfortunately, this time it was sent to the wrong address. We apologize for the inconvenience this has caused.

Mar 03, 2021 -

Jeffmac responded

The paper work is usually sent with vehicle upon delivery. But that was forgotten. No big deal, but then to have to wait two more weeks as no-one could write address down right is where the frustration is. Is caused me to lose work because I could use the truck. People make mistakes I get it. I’ve worked with the public my whole life. But when no-one could even tell me what was happening and kept saying it will show up then nothing until I went straight to Fedx and hounded them to find my package. Pretty bad when the customer has to do all the work. Everyone was friendly I can say that. But once the sale was completed the follow up from my end was not. I would likely buy from you guys again but only if I went right to your location as my trust otherwise is not their. I really like the truck though.

February 23, 2021

Excellent transaction. Tyler Murray was a tremendous assistance! Highly recommended.his service went above and beyond. I believe I was treated fairly with my trade! More

by david ostridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler murray
Mar 12, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thanks David! We appreciate you taking the time to write this. It was great to hear. 😊

...
13
...