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MacDonald Buick GMC Cadillac Ltd

Moncton, NB

4.6
175 Reviews

111 Baig Blvd

Moncton, NB

E1E 1C9

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Showing 175 reviews

May 18, 2021

Such wonderful staff! Just had my vehicle in for service and detailing. They did an amazing job! Always get fantastic service! Would highly recommend for all your auto needs! More

by rmaucoin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
May 26, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much! We appreciate the awesome feedback 😊

May 13, 2021

Got charged $50 just to let me know a ball joint was bad. They switched seasonal tires so it didn't need to go on wheel alignment rack to tell them that, just a quick pull on the wheel could tell anyone More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel
May 17, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

HI B, You're satisfaction is very important to us. Can you contact our Service manager at 853-6258? We would like to know more about this.

May 11, 2021

Excellent place to buy a vehicle. Great experience buying a used vehicle from them. Very friendly and great customer service, would recommend them to anyone! More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 10, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thanks Mike! We appreciate the feedback 😊

May 01, 2021

During these trying times the sales staff were as usual, very polite and professional. My needs were identified and dealt with by Peter exactly with what I was looking for. Always a pleasure in purchasing a More

by Davidbprice1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Jun 10, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thanks David, We appreciate the feedback. That was great to hear! 😊

April 29, 2021

Had Cruz serviced today , timely service , I as advised I needed some other work done, U will check with my son , he is a mechanic. More

by grry96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Jun 15, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Hi grry96, thank you very much for providing your feedback. We are happy to hear the service was done in a timely manner.

April 29, 2021

Called roadside they had my car towed because of flat tire telling my car wasn’t equipped with spare tire dealership told me a needed an appointment but my vehicle was already gone on the tow truck More

by Carole_gould
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
May 17, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Hi Carole, we apologize for the inconvenience. Due to the busy tire season, we try to get everyone in by appointment only to help reduce wait times. We do, however, take in situations like this right away to get people back on the road ASAP. Could you give Jennifer, our service manager a call at 853-6258? We would like more information and possibly help remedy the situation.

April 26, 2021

I appreciate MacDonald Buick and the way they service my car. The staff are always friendly and go out of their way to make me satisfied. More

by davewilliston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Morton
Jun 15, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Thank you very much Dave! That was nice to read. We love to hear back from our customers. 😊

April 22, 2021

New contact in service - very courteous & kept me informed while I waited. Miss the courtesy van - waited 3.5 hours for work to be completed. More

by marlenehueston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
Jun 15, 2021 -

MacDonald Buick GMC Cadillac Ltd responded

Hi Marlene, We also miss the courtesy shuttle. Our plan is to get it back out as soon as restrictions are lifted. Thank you for your feedback. We appreciate it very much.😊

April 08, 2021

The service was good. Mike was courteous. But 2 hours for an oil change and a check up seems a long time. Visited the showroom and every car was locked??? Not one salesperson approached me to find out if I n More

by Rachelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
April 07, 2021

This was the best experience we’ve ever had in purchasing a vehicle. No pressure. No commitments. No hassle. It was absolutely perfect. I would recommend this place to anyone. More

by fireballer45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Davis, Natasha Maltais, Jennifer Agnew
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