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Lockwood Kia
Oakville, ON
571 Reviews
The Lockwood Group has been servicing Oakville for over 30 years in the Automotive Retail Business. We have built our reputation on great customer service and a high level of professionalism. We are proud to service not only the Oakville area, but also Milton, Burlington and Mississauga. If you are coming from out of town drop by and we will be sure to greet you with a smile and a warm heart.
The Lockwood Group is especially excited with the new partnership with Kia due to our shared values. Kia’s brand slogan “The Power to Surprise” represents the company’s global commitment to surpassing customer expectations through continuous automotive innovation. Since 1973 the Lockwood Group has been committed to a similar goal of constantly surpassing customer’s expectations in customer service becoming the premier destination for superior customer experiences in both sales and service. Like our own motto says, “EXPERIENCE THE BEST.”
At Lockwood Kia you will be welcomed by our team of professional, honest and dedicated sales staff. We would like to welcome everyone to come in for a visit to learn more about this exciting new brand. Since becoming part of the growing Kia network in Canada we have developed an intense passion for this brand due to its award winning designs and affordable pricing. Our sales team will be happy to share their deep rooted knowledge of our products, and assist you with all of your automotive needs.
Our recent renovations are now complete but we've still got great things planned for the future. We hope that you will enjoy the enhancements and improvements that are still to come. We welcome any feedback or suggestions you, our customers and partners, have in making Lockwood Kia Oakville the premier Kia destination in Southern Ontario. Please be sure to follow us on twitter and facebook for the latest updates or contact us at any time at info@Lockwoodkia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 571 reviews
October 05, 2021
This guy only speaks "Excuse-anese". You can tell he has ZERO management experience. Terrible service from his department and he made no offer to rectify a bad experience. ZERO management experience. Terrible service from his department and he made no offer to rectify a bad experience. More
by alomaa75
Employees Worked With
Matthew Holguin
October 04, 2021
We were quoted 2-4 weeks for our new vehicle and it was past 4 weeks with no communication from anyone…we are now over 6 weeks and no VIN assigned. Feeling disappointed and I just don’t feel I was treated past 4 weeks with no communication from anyone…we are now over 6 weeks and no VIN assigned. Feeling disappointed and I just don’t feel I was treated well or thanked in any way for my purchase. Sometimes it’s just the little things… More
by deniseprior7
Employees Worked With
Michael Holguin
September 16, 2021
Excellent service and customer care from Lake. Everything was according to plan and vehicle in great condition, excperience was very professional. Also Lake was very fast to give a qucik reply to our questio was according to plan and vehicle in great condition, excperience was very professional. Also Lake was very fast to give a qucik reply to our questions. Highly recommended! More
by Moritz
Employees Worked With
Lake Haist
September 01, 2021
Lockwood Kia the only dealership around our area that could get Us the Santos we wanted!! ☺️ Best professional I’ve dealt with in a long time. Lake Haist! Such a patient polite educated individual who m could get Us the Santos we wanted!! ☺️ Best professional I’ve dealt with in a long time. Lake Haist! Such a patient polite educated individual who made us feel welcomed and important. Thanks to him we purchased the same day! More
by Melaniesabunchi
Employees Worked With
Lake Haist
August 30, 2021
Despite it taking Chris and I, six months to finally connect and start the process. He was absolutely amazing and patient! He went above & beyond to get me into a car I wanted. connect and start the process. He was absolutely amazing and patient! He went above & beyond to get me into a car I wanted. More
by jlhewitt12
Employees Worked With
July 03, 2021
A Professional salesperson at KIA Lockwood. Bought kia Forte through him. Gives right advise and goes above and beyond for his clients. Wish him more success. 👍👍👍👍👍👍👍👍 Forte through him. Gives right advise and goes above and beyond for his clients. Wish him more success. 👍👍👍👍👍👍👍👍 More
by Farhan Ali Syed
Employees Worked With
June 14, 2021
Dealt with Lake in an attempt to come to an agreement on price. Although a deal wasn't made it was a positive experience. No pressure and good communiction. price. Although a deal wasn't made it was a positive experience. No pressure and good communiction. More
by SK
Employees Worked With
Lake Haist
May 29, 2021
Customers treated with respect. Understood my needs. Michael and Colin were very accomodating. Car was delivered as promised with a full tank of gas. This is my fourth Kia and the second one purchase Michael and Colin were very accomodating. Car was delivered as promised with a full tank of gas. This is my fourth Kia and the second one purchased at Lockwood. More
by CAR54
May 01, 2021
Peter has worked on my families vehicles my entire life. I was pleasantly surprised to see that he had joined the Kia family. I am happy that he now works on my car. I trust his knowledge 1000% I was pleasantly surprised to see that he had joined the Kia family. I am happy that he now works on my car. I trust his knowledge 1000% More
by kimmyanne2014
Employees Worked With
John Kadet, Peter Leang, Taylor Ropcean
April 07, 2021
Both Lake and Amit offered me a great experience while buying my first car! Lake made sure I knew all of my options and made the choices really simple for me. Amit was very helpful and mindful of my budge buying my first car! Lake made sure I knew all of my options and made the choices really simple for me. Amit was very helpful and mindful of my budget and did not push me into any unnecessary extras that I couldn't afford. Overall, Lockwood KIA's overall attitude and customer-oriented service made took away any anxiety and uncertainty I had as a first-time car buyer. More
by Eloise Hind-Smith
Employees Worked With
Lake Haist, Amit Sharma
