933 Reviews of Lexus of London - Service Centre
Service department My service advisor said was very friendly and very knowledgeable it was my best experience at s Lexus dealership and i have had my car for ten years f My service advisor said was very friendly and very knowledgeable it was my best experience at s Lexus dealership and i have had my car for ten years first time to this dealership wish I had been going there all a longtime More
Excellent service..from start to finish and beyond This was an excellent satisfying service. From my first impression as I was driving in I was greeted and assisted cordially and immediately and to th This was an excellent satisfying service. From my first impression as I was driving in I was greeted and assisted cordially and immediately and to the professional immaculate finish and even in the follow- up activity …. my first visit to this establishment was impressive. I look forward to continuing business. Romeo Nissan was most excellent and diligent in welcoming and assisting me in every facet of this great Lexus service. Thank you. More
Professionalisms at its best ! Very friendly services. Everyone treats you like family. They will ask your approval first if more work is needed on the car. I would highly recommen Very friendly services. Everyone treats you like family. They will ask your approval first if more work is needed on the car. I would highly recommend this dealer to mu friends More
Great Service at More than fair pricing I took my 2011 Lexus to the Dealership and was treated extremely well by Zaid Joudan the Service Advisor. He listen to my concerns and had the items c I took my 2011 Lexus to the Dealership and was treated extremely well by Zaid Joudan the Service Advisor. He listen to my concerns and had the items checked while performing my oil change. The price for service was as good as the Toyota Dealership I have been taking said car to and with better results and customer care. More
Service Karen Campbell went above and beyond in servicing my vehicle. She was friendly and professional. My car was completed in a timely fashion and washed. Karen Campbell went above and beyond in servicing my vehicle. She was friendly and professional. My car was completed in a timely fashion and washed. Al Farmer provided me with great winter tire options. More
Winter tire change Good service. Every time, the staff Alway bag my all season tires and put into my car. I would definitely recommend this leader for all the services. Good service. Every time, the staff Alway bag my all season tires and put into my car. I would definitely recommend this leader for all the services. More
I have recently had my Lexus 350 RX is for servicing. The availability of either early morning and or evening appointments makes for a very accommodating experience. Karen Campbell always greets me with The availability of either early morning and or evening appointments makes for a very accommodating experience. Karen Campbell always greets me with a smile as she reviews my car's service requirements. She always explains the work required as well as the associated costs. She always arranges for a loaner which is very important to me. Karen makes the service appointment a very nice experience. More
Outstanding level of service On our recent visit to have a dash cam installed in our RX350 we once again received a level of service above our exception. We had the use of a "loan On our recent visit to have a dash cam installed in our RX350 we once again received a level of service above our exception. We had the use of a "loaner" vehicle for the entire duration of the installation and when the work took longer than estimated our car was delivered to our home and the loaner picked up the following day. It is always a pleasure to be served anyone in the entire service team and on this occasion particular thanks to Karen Campbell for her efficiency, courtesy and professionalism. More
The Best Service Department Since I became a Lexus driver about 8 years ago, I have used the Lexus of London service department. The Service staff are top notich - knowledgeable, Since I became a Lexus driver about 8 years ago, I have used the Lexus of London service department. The Service staff are top notich - knowledgeable, helpful, pleasant, quick (but not in a rush). They greet you by name and without being 'gushy', they can't do enough for you. I have no hesitation recommending them to anyone driving a Lexus. More
Kind and Helpful Henry is very kind and patient. He answered and solved all my questions. I had a excellent experience in changing the tires in Lexus of London. Henry is very kind and patient. He answered and solved all my questions. I had a excellent experience in changing the tires in Lexus of London. More