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Lexus of London

London, ON

4.9
3,608 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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December 23, 2021

It’s our pleasure to have Allen as our sales agents. Throughout this process, he explained every detail both on the car itself and the agreement perfectly. It’s a greatly appreciation to him for helping More

by Hanyun Guo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Geeves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany zhang
December 23, 2021

Larry is the person I always look for regarding to my vehicle nevessities either services or consultations. He is a great dealer, very trustworthy and responsible. I would certainly reccomend him to my More

by Wiecin500
Recommend Dealer
Yes
Employees Worked With
December 22, 2021

We had a terrific experience with Rick Watson when we purchased our 2021 Lexus this fall. We were in a rush but knew exactly what we wanted. Rick was able to support much of our transaction over the ph More

by ksfrancis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2021

The service attitude is very good professional very also very warm very responsible. good services good attitude。 More

by lucas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

Very useful and helpful service Larry warmly received me and had a very good service experience More

by pickle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

Very helpful and friendly!Larry is professional!Communication smoothly, it’s a great experience for buying my new vehicle. Thanks so much! More

by Joyce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

This is my second lease from Lexus Of London. Kevin was able to ensure all of my expectations were met and obtained the exact vehicle I was seeking during a very challenging time in the automotive industry More

by Julien
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xinfeng (Tiffany) Zhang
December 17, 2021

Larry is ver professional, super friendly and very helpful. He put best interests on his customers. More

by Tony Tang
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

Salesman was very easy to work with, and answered all the questions I had. When he did not know an answer to a specific question, he found out quickly for me and was just overall a great guy to work with. More

by Maxewart16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Fera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in concierge was great as well. Held a good conversation when he provided my shuttle ride.
December 14, 2021

I bought my 2002 Lexus GS430 in 2008. I still have it in large part because I learned very quickly that it was far better to have it serviced at Lexus of London. Time and again staff, from the concierge t More

by RapidRonnie#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam McCallum, CARMEN Jones
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