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Lauria Volkswagen

Port Hope, ON

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83 Reviews

55 Benson Ct

Port Hope, ON

L1A 2V6

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Showing 83 reviews

June 28, 2021

Thank you to Mackenzie and the service team for the informed and prompt service on my vehicle. The issue was diagnosed quickly and the part(s) ordered and installed within a few days. The issue has be More

by rbhamilton55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Croswell
June 18, 2021

Exactly as described to me. Had loaner car to use as I was from out of town. Called when ready and problem was fixed! Friendly and efficient! More

by allioop20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Croswell
June 17, 2021

The Lauria VW team (Sales, Service and Management) have been a pleasure to work with and they continually meet and exceed our expectations. I really appreciated the complimentary car wash as Lauria VW has More

by rbhamilton55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Murray Gentles
June 17, 2021

Thank you to Mackenzie for the clear and regular explanations and updates about the required repairs to my car. The issue was resolved. Thank you also to the staff working on my car. More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Croswell
June 16, 2021

Sales and service experience has been very pleasant and professional. The service department was very helpful and efficient and my vehicle was ready when promised. More

by john@jmrealestatebroker.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Croswell
June 09, 2021

Lauria is a very clean and professional dealership. Everything was handled to my satisfaction, in the time frame I expected, and at the price. I travel a long way to get there, and would buy there agai More

by dougjp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Remillard
May 21, 2021

The team at Lauria VW is wonderful. They look after all of my auto needs. Their parts department was quick and efficient at getting my parts quoted and scheduled to be installed. More

by lisav2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Deryaw, Christie Tanner
May 18, 2021

Excellent communication before, during and after service. Very helpful staff. Went the extra mile. Answered all my questions and or sought out the answers I needed. Free car wash. More

by kathy13sutherland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Bruton, Christie Tanner
May 16, 2021

As usual received fantastic service at Lauria Volkswagen today. With covid restrictions it is a bit of a hassle but they were easy to make an appointment and felt comfortable. Got myself a complimentary c More

by JaysFanSteve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Brown, Marisa Sleep, Christie Tanner, Gabriella Ninivaggi, Dave Mamo
May 15, 2021

Prompt, Accuracy of information about what is required Staff polite and friendly Kept me informed on progress as I waited for work top be completed More

by keithlock
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Bruton
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