Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lauria Volkswagen
Port Hope, ON
83 Reviews
Filter Reviews by Keyword
By Type
Showing 83 reviews
Verified Customer
Helpful September 13, 2021
I have stopped in twice know to have my tires checked as the tire pressure indicator has come. I've had no appointment. the staff were exceptional and so accommodating. they made me feel welcome and fixe the tire pressure indicator has come. I've had no appointment. the staff were exceptional and so accommodating. they made me feel welcome and fixed my issues right on the spot. I am so pleased with them. They do a great job. More
by JIFWIF
Employees Worked With
Mackenzie Croswell
September 01, 2021
My car went in for a fault diagnosis on the engine check light. It was identified as an oil leak in the turbo. My unhappiness is that it took me over a week to get this appointment and now I find it will t light. It was identified as an oil leak in the turbo. My unhappiness is that it took me over a week to get this appointment and now I find it will take over a week to get the part and schedule me back in for the repair. I can understand having to wait for the part a few days since it is a late model EOS, however waiting over a week to have someone to do the diagnosis and additional days to “fit me in” is unacceptable to me. There is no dealer close enough to me beyond this one, so I guess I am stuck if I want the dealer to service my car. That said, if I hear of a reliable service venue for my EOS I wouldn’t hesitate to go there. More
by PEGGY.HILLIARD
Employees Worked With
Christie Tanner
July 29, 2021
Everyone is very helpful and friendly. The staff was accomodating and booking for service was fast and efficient. I was given estimates on work needing to be done and paperwork was thoroughly filled ou accomodating and booking for service was fast and efficient. I was given estimates on work needing to be done and paperwork was thoroughly filled out for clarity making it easy for me to understand. More
by jokesmama
Employees Worked With
Mackenzie Croswell
July 14, 2021
Thanks James, Alissa and Mark for your kind and professional attitude and frequently asking me if I required any bottled water. I am happy to recommend Lauria dealerships to anyone. professional attitude and frequently asking me if I required any bottled water. I am happy to recommend Lauria dealerships to anyone. More
by Happy customer
Employees Worked With
James, Alyssa Brown, Mark Walker
July 13, 2021
I would have rated my service visit a 5, except that the mechanic forgot to reset my oil change warning light and I didn’t notice that until the next day. mechanic forgot to reset my oil change warning light and I didn’t notice that until the next day. More
by PEGGY.HILLIARD
Employees Worked With
Mackenzie Croswell
July 12, 2021
I absolutely love my 2021 Tiguan R Line purchased from Lauria. I went in knowing the car I wanted and Harley was great with answering our (many) questions. We did have one issue with an employee who no lo Lauria. I went in knowing the car I wanted and Harley was great with answering our (many) questions. We did have one issue with an employee who no longer works there but James was quick to jump in and work with us to resolve the issue. I also dealt with Alyssa briefly who was great as well and Yvonne who was also lovely. I will definitely recommend Lauria in the future! More
by Amanda B.
Employees Worked With
James Finbow, Alyssa Brown, Harley Hunter, Yvonne Wannamaker
July 06, 2021
I know the business of auto sales well having been on the perimeter of it for 55 years. This is a class run dealership with good people. Carrying on from Frank Lauria they went beyond to make sure I was happ perimeter of it for 55 years. This is a class run dealership with good people. Carrying on from Frank Lauria they went beyond to make sure I was happy with my purchase(s). From the manager James to Alyssa and and to my sales agent Moped Harley. Well done. Would and will recommend to others! More
by killers.bees
Employees Worked With
James Finbow, Alyssa Brown, Harley Hunter, Marco Zand
June 30, 2021
Professional. Friendly. Addressed the issue. No concerns. A pleasure to deal with. Well done. Thank you. concerns. A pleasure to deal with. Well done. Thank you. More
by shawmarmar
Employees Worked With
Danny Halencak, Dave Mamo, Andrew Egan, Dave Masurkevitch, Brendan Farrell, Mackenzie Croswell
