Lakewood Chevrolet

Grade A Performance All Around If you are looking for new or old Lakewood Chevrolet should be your first choice. Our car salesman Ron went above and beyond what you would expect. No If you are looking for new or old Lakewood Chevrolet should be your first choice. Our car salesman Ron went above and beyond what you would expect. No pressure tactics or anything related. Genuinely very helpful and knowledgable. Not to mention easy to deal with and very personable. Have to say aswell Lon and Erika made sure my vehicle was ready to go and in safe working order. I purchased a 2007 Chevy Impala. In great shape and very low kms for the year. Needed one small adjustment to the actuator for the door before they sent me off. So Lon and Erika made sure everything top to bottom was working and safe. Very impressed with that. Plan on purchasing next vehicle from them. More

Excellent service!! I brought in my 2014 Chevy Cruze for an oil change and rad flush (every 5 years) because the vehicle had been in service for 5 years. I actually got I brought in my 2014 Chevy Cruze for an oil change and rad flush (every 5 years) because the vehicle had been in service for 5 years. I actually got the appointment wrong (2 hours late) because I had mixed up the time with the servicing time of daughter's 2008 Chevy Cobalt. Dwayne stated that he would still squeeze the Cruze in but I might have to wait an extra half hour to get it serviced. About one hour later Dwayne advised me that the water pump was leaking but he didn't have the Cruze water pump in stock so he didn't want to do the rad flush until he could order it in. Dwayne advised me that the water pump cost and installation was covered 100% with an extended warranty for 10 years or 193,000 kms because it had been defective. He also advised me that there was two other items in the under carriage damaged (one being the oil pan) which cost about $900 to repair. When I purchased the 2014 used Cruze in August of 2017 one of the other customer service representatives (Erika) had convinced me to purchase the GM extended warranty for $2,300 (vs $3,100 regular price - discounted 25% at time of purchase). It saved me $700 because I had purchased the $200 deductible GM extended warranty. Wayne stated that the water pump leak was minor and that he would order the new water pump, oil pan and other parts and reschedule the repair for the following Saturday when he was on duty. We also arranged to do the oil change and battery replacement on my daughter's 2008 Chevrolet Cobalt. Dwayne made sure that the 2 vehicles were serviced on Saturday. I have purchased a total of 5 vehicles from Lakewood over the last twent-eight years and had them all serviced at Lakewood. I trust there service department that my vehicle will be properly maintained, I have never been disappointed!! Hats off to Dwayne and the staff at Lakewood Chevrolet, they again won the award for the best Chevrolet dealership in Canada for 2018!! That says it all. More

best service Erika was fantastic was able to get us in with short notice and back on the road fast highly recommend Erika and lakewood chev will use them again Erika was fantastic was able to get us in with short notice and back on the road fast highly recommend Erika and lakewood chev will use them again More

Not Satisfied Dwayne was a good service advisor, getting me the information on what needed to be fixed and an estimate of cost. That being said, the shop charges ri Dwayne was a good service advisor, getting me the information on what needed to be fixed and an estimate of cost. That being said, the shop charges ridiculous job hours that I was assured did not take that long. After speaking with a few mechanics it was concluded that I was over charged on labour. Will not be back for service work again. More

Rock chip repair Best place to get your rock chips repaired - and best price too. James is always very accommodating and professional. I never have to worry leaving Best place to get your rock chips repaired - and best price too. James is always very accommodating and professional. I never have to worry leaving my vehicle for repairs. More

Old School Service From Sales to Finance, this dealership is consistent with great customer service. I appreciate the fact that they are Old School. Len, Dan, Joel and From Sales to Finance, this dealership is consistent with great customer service. I appreciate the fact that they are Old School. Len, Dan, Joel and Manita are a fantastic team!! I highly recommend this dealership!! So do my kids!! More

Top Notch Service I've had the pleasure of working with Dan on both my work and personal vehicles. Dan is always pleasant, professional, courteous and strives for compl I've had the pleasure of working with Dan on both my work and personal vehicles. Dan is always pleasant, professional, courteous and strives for complete customer satisfaction in working with his clients. A+ all around. More

Good wrench inspection My 2017 Equinox was due for servicing. Making an appointment was quick and easy. Dwayne received the Equinox had it serviced and returned to me in a t My 2017 Equinox was due for servicing. Making an appointment was quick and easy. Dwayne received the Equinox had it serviced and returned to me in a timely manner. He kept me informed of its progress and got me back on the road. More

ALL WORK DONE AS PROMISED AND ON TIME We had a specialized need with little time to have it completed, Staff at Lakewood from parts to service were to the point , informative and got the J We had a specialized need with little time to have it completed, Staff at Lakewood from parts to service were to the point , informative and got the Job done as promised More

The Body shop My truck was in an accident in Quebec took 3 months before seeing it again . Finally my truck arrived in Edmonton in the very professional hands of Le My truck was in an accident in Quebec took 3 months before seeing it again . Finally my truck arrived in Edmonton in the very professional hands of Levi Bragg and Rob Wild . The job done on the truck was excellent like new again highly recommend the body shop thanks guys . More