Lakewood Chevrolet
Edmonton, AB
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 PM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Worst warranty work ever READ THIS before you service run Like the wind from the service shop. It has taken 5 visits and the loss of my truck for a total of 7 days to repair a tire issue and then they tr run Like the wind from the service shop. It has taken 5 visits and the loss of my truck for a total of 7 days to repair a tire issue and then they tried to blame another dealership for damage that they have done to my truck. I did contact Kerry Russell once the problem with vibration started after the first visit, and this is what has transpired. visit 1- at service for 1 day. I had a vibration ion front tire. they said they balanced all my tires and it was good Visit 2- at service 1 day. the vibration was now on the rear. They said I suddenly had a bad rear tire. they ordered me a new one. Visit 3- at service 1 day replaced my rear tire and said the truck was fixed. Visit 4- at service 3 days. the vibration was worse on rear. they said they balanced all tires and pico tested. took them 3 days to realize that the new rear tire was bad. they drove the truck with anther trucks same tires on rear and it was good. Service manager told me he could not give me those tires because the serial number on the tire is to the vehicle from GM. I called GM and they just laughed. Ordered me a new tire and gave me back my truck that I left with half a tank of gas empty. visit 5- the put new tire on truck and said all tests showed everything good. shop foreman phoned to tell me this. He then questioned if anyone else touched the truck. I told him Ron Hodgson took it for a test drive between visit 3 and 4. They tried to tell me that Ron Hodgson damaged my wheel. Interestingly enough it was the same wheel they replaced the tire 2 times and removed from the truck numerous times for balancing. At this point they costed me lost time for my wife from work and me running back and forth to the dealership, about a half a tank of gas trying to fix a tire issue. Damaged rim which happens to be a polished 20''. The worst is the lieing about doing the damage, lieing about wheel serial numbers, poor poor service. Stay away at all costs. This is the 3rd bad experience from service. Last time it was a poor alignment the Ron Hodgson repaired at my cost, and the other time they tried to say I damaged my own car after their work which the car was never driven. More
First new truck The customer service here is amazing. They all took the time to explain everything about my new truck from setting up the on star to all the financing The customer service here is amazing. They all took the time to explain everything about my new truck from setting up the on star to all the financing options. More
Chevy colorado Thanks for all your help and team that put this Colorado together for me. Everyone of you did an amazing job and I will definitely recommend you guys Thanks for all your help and team that put this Colorado together for me. Everyone of you did an amazing job and I will definitely recommend you guys to everyone that's looking, thanks again More
First time buying! The people at Chevy Lakewood made my experience easy and enjoyable! Excellent customer service. I found a car that sparked my interest online so I tho The people at Chevy Lakewood made my experience easy and enjoyable! Excellent customer service. I found a car that sparked my interest online so I thought I would go check it out. This was the first car I saw and didn't feel the need to look around at all. It was exactly what I wanted. The employees made me feel at ease the entire time and catered to all my needs. I will definitely be recommending this dealership to all! I feel like I made new friends, thanks Chevy Lakewood for all your wonderful help. More
Wonderful Experience The service provided to us by your used cars staff was outstanding. Many thanks to Merik, Linda and Corey for the great experience we had during the p The service provided to us by your used cars staff was outstanding. Many thanks to Merik, Linda and Corey for the great experience we had during the purchase of our first truck, a GMC Canyon. Thanks for being attentive to our needs. Your customer service was amazing. You ALL went over and above our expectations in providing us help during the entire purchase process. Many thanks for being patient with us during the negotiation process and for also taking your time to inform us about the various purchase options in your dealership that we could consider based on our budget. We also appreciate the numerous follow ups made after the purchase process wanting to make sure that the truck was running well and it was meeting our expectations.We would definitely highly recommend this dealership to other people. Keep up the Good Work!!! More
New Tahoe Purchase Great experience purchasing at Lakewood.... Right from the moment I found the website. Nothing I dislike more than finding a dealer website with no pi Great experience purchasing at Lakewood.... Right from the moment I found the website. Nothing I dislike more than finding a dealer website with no pictures of the actual unit I am interested in. Lakewood had plenty of pictures to showcase the vehicle. I called in and received fantastic customer service from Justin... So much so that we decided to make the 3 hour drive in to the city to test drive the unit. We signed the papers and had a great experience going over the final details with Sean. He knew the vehicle and its features very well. More
Great Service Experience It is almost three years I have been bought an Equinox from Lakewood Chevrolet, in starting I was not satisfied with the service department dealing, b It is almost three years I have been bought an Equinox from Lakewood Chevrolet, in starting I was not satisfied with the service department dealing, but after I encountered with Erika Hygard, I never had any problem, and she makes every service experience relaxing and satisfying. The professional and trustable employee like Erika Hygard builds up the reputation of the organization. More
Great Honest Service with Fair pricing No shadiness here! I have had some negative experiences in the past, and some recently as well, with car dealerships trying to take advantage of me. L No shadiness here! I have had some negative experiences in the past, and some recently as well, with car dealerships trying to take advantage of me. Lakewood chev did anything but that. I got a great vehicle for an amazing price and they gave me exactly what I requested for my trade-in without trying to find ways to barter with me. I am a happy customer and will definitely come back here the next time I or my family needs a vehicle!!! More
Very Happy Customer The sales associate was very helpful , she answered all my questions and did not hesitate to to show me what I wanted to see, she was very patient wit The sales associate was very helpful , she answered all my questions and did not hesitate to to show me what I wanted to see, she was very patient with me and did not pressure me into anything, I was able to take my time to look at the truck I wanted and test drove it twice, she is an awesome sales associate and will recommend her to everyone I know looking to buy a vehicle, I did not feel pressured to buy on the spot as I have felt at other dealerships, Lakewood is a place I'll be coming back to when I'm ready to buy another vehicle, Thank you Lakewood, I'm very happy. More
great service on the weekend On Saturday morning while leaving the city my 08 Tahoe began to sputter and jerk with all kinds of messages popping up on the dash board display. Drov On Saturday morning while leaving the city my 08 Tahoe began to sputter and jerk with all kinds of messages popping up on the dash board display. Drove directly to Lakewood service department with visions of transmission or transfer case replacement dancing in my head. But I was greeted by a very friendly and knowlegeable service rep . Erika put my mind to ease with her confident analysis of the problem and confirming there was a service notice on the problem and would be repaired today at no charge. And it was I was on my way in under 3 hours. From what could have been a very depressing weekend turned out to be exceptional, Erica , the mechanic and GM exceeded all my expectations with excellent service, and repairing an 8 year old vehicle free of charge because they had identified an issue with a component, knew there was an issue, and fixed it hassle free. More





















