Koch Ford Lincoln
Edmonton, AB
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697 Reviews of Koch Ford Lincoln
Great customer service I was extremely happy with both Shelly and Dax for the time they spent with me. There were options that I specifically wanted and Dax took the time t I was extremely happy with both Shelly and Dax for the time they spent with me. There were options that I specifically wanted and Dax took the time to find me the exact vehicle that fit my needs and budget. Shelly made sure that my vehicle was ready on time and even arranged with the parts department for the installation of all my accessories. She also made sure I knew how to operate all the gadgets in my new truck. I would definitely recommend the team at Koch for anyone looking for a new vehicle. More
purchase of new lincoln mkx stopped at koch to look at the new lincoln mkx,we were met by kelly he was friendly and supplied us with all the information on the mkx we purchased stopped at koch to look at the new lincoln mkx,we were met by kelly he was friendly and supplied us with all the information on the mkx we purchased the new vehicle before we left the dealership More
Love my new Escape! I had a wonderful experience at Kosh Ford. Got the vehicle I wanted, friendly service, and definitely recommend this location for future vehicle purch I had a wonderful experience at Kosh Ford. Got the vehicle I wanted, friendly service, and definitely recommend this location for future vehicle purchases! Bob is a wonderful sales person. Thank you for a great experience in buying my new car! More
My first brand new vehicle I had a great experience at Koch Ford, Kyd was very helpful and knew what he was doing. I believe I got a great deal and a trustworthy sales person. I I had a great experience at Koch Ford, Kyd was very helpful and knew what he was doing. I believe I got a great deal and a trustworthy sales person. I would recommend this dealership to everyone! More
New Ford Escape purchase was efficient and without hassles The sales specialist (Pawel Krol) was knowledgable and responded efficiently to all my questions. He provided factual information that helped me make The sales specialist (Pawel Krol) was knowledgable and responded efficiently to all my questions. He provided factual information that helped me make my choice between the Escape and the other vehicle (a Subaru Forester) that I was considering. There was a minimum of sales pressure. The dealership responded very quickly to my initial inquiry on the Alberta Motor Association "Unhaggle" service.. Several days after my purchase the sales specialist and others in the dealership checked back to make sure everything was OK with the car. The car was delivered in very clean condition, and I was given an introduction to the service procedures. More
2014 Mustang GT I have purchased a new 2014 Mustang GT Convertible. The dealership and its staff were very professional and courteous as they had someone come to pick I have purchased a new 2014 Mustang GT Convertible. The dealership and its staff were very professional and courteous as they had someone come to pick me up from the airport. The purchase price and knowledge of the product given by the employees listed above finalized my decision to purchase with them instead of the dealers in Calgary and surrounding areas. I was introduced to all the managers and service staff and would drive from Calgary just to have my services performed there. The dealership is very modern and customer friendly. Robert Mahoney in the finance office went into detail explaining not only the documentation well but all the great things about this dealership and how each customer is like family. It is nice that the staff makes you feel comfortable and not pressured into making a decision. I would highly recommend this dealership to anyone purchasing or servicing their Ford. More
Koch Ford looks after you Chase not only worked hard for the sale but looked after me from sale to delivery and after. Appreciate the work Koch and Chase. Thanks. Chase not only worked hard for the sale but looked after me from sale to delivery and after. Appreciate the work Koch and Chase. Thanks. More
I would Recommend Koch Ford to anyone!! All staff members I dealt with were friendly, knowledgeable and quick to answer any questions or concerns I had. Everyone was very prompt in returning All staff members I dealt with were friendly, knowledgeable and quick to answer any questions or concerns I had. Everyone was very prompt in returning calls or emails that I had sent. Overall great experience with Koch ford. I would recommend them to anyone looking at purchasing a vehicle. More
Best dealership we have dealt with so far Since we knew what we wanted already, they helped us get it. Shelly has been a sweetheart from the beginning to the end of it. Rob helped us get appro Since we knew what we wanted already, they helped us get it. Shelly has been a sweetheart from the beginning to the end of it. Rob helped us get approved and has made it very personal to see that we are getting what has been promised from top to bottom. This dealership made a huge difference on how I look at dealerships. Very honest and true to their promise of excellence to their customers. Thank you Shelly and Rob!!! Happy couple and their Molten Orange ST :) More
Salesman made all the difference Chase helped us narrow down our options based on our budget and wishlist. Although we initially went in to look at new Trucks, Chase helped us find a Chase helped us narrow down our options based on our budget and wishlist. Although we initially went in to look at new Trucks, Chase helped us find a slightly used truck with more bang for our buck. Much appreciated! Price negotiated was fair, and there wasn't any pressure tactics used ... at least none that bothered us. I would definitely see Chase again for our next vehicle purchase. Shelley took care of the finances. I've sat through long, and boring discussions about various plan options before at other dealers. Shelley was thorough, but succinct. That was much appreciated as well. Overall our experience was very positive. Thanks guys! More











