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Koch Ford Lincoln

Edmonton, AB

4.7
628 Reviews

5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

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628 Reviews of Koch Ford Lincoln

November 18, 2013

I recently purchased Ford Fiesta from Koch Ford Lincoln. xx treated my family with great care during the whole buying process. He didn't lose patience during negotiations. He explained well all the informat More

by mkothari2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2013 -

Koch Ford Lincoln responded

We're so glad that xx was able to help you and that you had a great experience at Koch Ford Lincoln. Thanks for leaving us a review and for the reccomendation. Enjoy the Fiesta!

November 13, 2013

My experience buying the truck from Koch was excellent. The sales person was very professional and patient with me, given that sometimes I struggle with the English language and require to hear several tim More

by gpadros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PAUL LEVEILLE
Nov 13, 2013 -

Koch Ford Lincoln responded

We are so happy that Paul was able to help you in your car buying experience, despite some barriers. We are always here to help! Let us know if there's anything else we can do for you. Thanks for choosing Koch and taking the time to leave us a review!

November 11, 2013

The team worked hard to find the vehicle we were looking for. Shelly was very friendly and helpful in finding the vehicle. Chuck was also very friendly and we were pleased with the negotiated price of the v More

by TheStalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Koch, Chuck Hyer, Shelly Posey
Nov 13, 2013 -

Koch Ford Lincoln responded

Hi there- we're so glad we were able to help you find the perfect vehicle to fit your needs and your wallet. Thanks for taking the time to leave us a review!

October 29, 2013

Felt very comfortable at Koch Ford. Paul made the process very comfortable, simple and made sure I had everything I needed. Rob in finance made it possible for me to get my car, Koch Ford has awesome employe More

by AngelikaMarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 29, 2013 -

Koch Ford Lincoln responded

We're so glad that Paul and Rob made your experience at Koch so pleasant. Enjoy your new car, and thanks for leaving us a review!

October 26, 2013

There had been a few issues to clear up and the GM and Salesperson were prompt and thorough in addressing these. I am very happy with our new vehicle and am confident that this dealership will look after More

by Abbydeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Koch, Brent Coutts
Oct 28, 2013 -

Koch Ford Lincoln responded

Thanks for taking the time to leave us a review! We're sorry that there were some bumps along the way, but we're happy that we were able to resolve the issues. Please let us know what else we can do for you!

October 23, 2013

Went in to look and came out with a new truck. The overall experience with chase was great. He was a straight shooter and very low pressure. Highly recommended. More

by Jhenderson797
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Flatekval, Chase Flatekval
Oct 23, 2013 -

Koch Ford Lincoln responded

Thanks for taking the time to leave us a review! We're glad Chase was able to help you out. Car shopping is stressful enough without a pushy salesperson! Let us know if you need anything else.

October 21, 2013

I came in to buy a new vehicle and found the staff helpful and knowledgeable on the vehicles they were selling. I found my salesman easy to talk to and definitely was willing to "work with me" to get More

by Sarahk111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Flatekval
Oct 22, 2013 -

Koch Ford Lincoln responded

Hi Sarah, we're glad that Chase was able to help you find a great car and the best deal. Enjoy the new vehicle, and thanks for leaving us a review!

October 19, 2013

From the beginning it was great dealing with Dave and then Jeremy and his crew. They let me book the time as per my schedule to come in and have Shelly show me the new vehicles and then when to take del More

by escapekaren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Koch, Shelly Posey, Jim Nourry
Oct 21, 2013 -

Koch Ford Lincoln responded

Hi Karen, we're so happy to have you back for your third vehicle purchase! We're so glad that Jeremy, Shelly and Jim were able to help you out every step of the way. Thanks for stopping by and leaving a review. Let us know if there's anything else we can help you with!

October 17, 2013

My experience with Koch Ford (my second one) was a very good one. My wife and I greatly appreciated Pawel being upfront and telling us he was new with the dealership and didnt B.S. his way through the sale More

by robert10826
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Hyer, Pawel Krol
Oct 18, 2013 -

Koch Ford Lincoln responded

Hi Robert, we're glad that you had a positive experience with Pawel & Chuck here at Koch. We're sorry that there were hiccups, but we'll get the ironed out soon. Please don't hesitate to let us know if there's anything else we can do for you!

October 11, 2013

Great experience with Paul and the team at the dealership ! Got me the truck I wanted and the service I was looking for. Great dealership More

by SorokinS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Leveille
Oct 15, 2013 -

Koch Ford Lincoln responded

We're so glad Paul was able to help you and that you had such a positive experience. Enjoy your new truck!

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