Kitchener Hyundai

Awesome first car Everyone at Kitchener Hyundai was very friendly and made my first car shopping experience a breeze! Kourtney was awesome and made sure I understood ev Everyone at Kitchener Hyundai was very friendly and made my first car shopping experience a breeze! Kourtney was awesome and made sure I understood everything and answered all my questions. Kourtney made me feel like I was important and even came in on her day off to finalize the sale. Would definitely go back to this dealership More

Sonata purchase I had a very positive experience purchasing my new Sonata. Kourtney assisted me and was extremely courteous and professional. We test drove a couple o I had a very positive experience purchasing my new Sonata. Kourtney assisted me and was extremely courteous and professional. We test drove a couple of vehicles and she outlined the positive features of both. She is not a high pressure salesperson and I appreciate her enthusiasm. She regularly checks to see if I have any issues or concerns about my vehicle. She was a delight to work with. More

Best Hyundai Dealership After checking out a few other Hyundai dealerships , we walked into This Kitchener one and from the get go , we were welcomed and treated like we matt After checking out a few other Hyundai dealerships , we walked into This Kitchener one and from the get go , we were welcomed and treated like we mattered . We knew what vehicle we wanted and spoke with Kourtney Pfeiler , who answered all our questions and made all the arrangements to our satisfaction . She is such a friendly , knowledgable and helpful person , we would highly recommend you ask for her assistance . Love my new Santa Fe , it has just been in for its first service and again have had a great experience with the service dept . This dealership should be the model for other dealerships for sure! More

Great service awesome experience I was upgrading from a car to a cross over was looking at all cross overs that were being offered this year. After standing and looking at the FORD de I was upgrading from a car to a cross over was looking at all cross overs that were being offered this year. After standing and looking at the FORD dealership for over 20 mins and no customer service. My wife and I decided to look at the Hyundai dealership across the way. With in minutes we were welcomed by Andrew Kim at Hyundai. We were shown many options that would suit our needs in a new vehicle. After a test drive in the 2016 Tucson we decided to purchase that. Combined with the great pricing and the awesome customer service that Andrew gave us we knew that the tuscon was the one. Andrew's great knowledge of the product and his warm welcome to the Hyundai family is great More

Kitchener Hyundai treats you like family! The second I walked into Kitchener Hyundai I knew I had found the car I was looking for. My sales associate, Andrew Kim, met me outside and invited me The second I walked into Kitchener Hyundai I knew I had found the car I was looking for. My sales associate, Andrew Kim, met me outside and invited me in like it was his home. Not only was he professional and knowledgeable about the vehicle, he was also very genuine and had my best interests at heart. He didn’t pressure me at any point when we met and had informed responses for all of my questions. The entire Kitchener Hyundai family, from reception, to financing and service have treated me like family every time I have been back. I have encouraged and will continue to recommend Kitchener Hyundai, in particular my sales associate, Andrew Kim to anyone looking for a new vehicle! I love my 2015 Elantra! More

First car purchase Very friendly staff. We had Kourtney .. Who went through our options, had us take test drives, went through payment options, etc. To make sure we chos Very friendly staff. We had Kourtney .. Who went through our options, had us take test drives, went through payment options, etc. To make sure we chose something that we were completely sold on and happy with. Would recommend her service anytime. More

Amazing Staff My family has bought our two vehicles from Mikki Hillyer and we couldn't be happier with them and with Mikki. She has such knowledge for all their pr My family has bought our two vehicles from Mikki Hillyer and we couldn't be happier with them and with Mikki. She has such knowledge for all their products and answered all of our question and concerns efficiently and correctly! We will definitely return to Hyundai Alpine and Mikki when it's time to purchase another vehicle. More

Sleeze Watch out for the service dept. they will tell you you need work done on your new/near new vehicle, but none of it covered under warranty . Oh and tha Watch out for the service dept. they will tell you you need work done on your new/near new vehicle, but none of it covered under warranty . Oh and that reasonable price for an oil change, check out Meineke or Active green and gold for comparison. I think Sleeze best describes this service department. More

Exceptional sales and service! Chris offered his help immediately..was very informative ( the guy knows his stuff) and we had a fun experience! Mikki was amazing too! If you want so Chris offered his help immediately..was very informative ( the guy knows his stuff) and we had a fun experience! Mikki was amazing too! If you want something the girl is on top of it! Best experience buying a new car hands down! More

Sorry to those who had bad experience, because mine was not! I went into the dealership on Monday, February 1, 2015. I walked in and right away the receptionist greeted me nicely and got me a salesperson right a I went into the dealership on Monday, February 1, 2015. I walked in and right away the receptionist greeted me nicely and got me a salesperson right away. They were out cleaning the cars off from the big winter storm we got and for that were quite quick to get to me. She offered my son hot chocolate, myself coffee, and was just overall so kind. The lady who sales the car came up so apologetic and polite. She was so kind and cared about my questions more than hers. She never talked over me, and let me ask any questions I needed answered. She made feel confident that the car was already mine. She went over many options with me which would fit to my standard. She made many suggestions but never pushed anything she just simply said is this something you would be interested in. With her eagerness to help and promising attitude she made me feel excited to purchase a new car for my little family. She was so sweet and patient with my son. We went for a test drive and the car drove absolutely amazing. Everyone in that place smiled at me and they were all nice congratulating me but I haven't even been through the fiance part. Am I even going to be approved? I went in with no confidence, wanting pre-owned but I applied for a new car. I walked out smiling from ear to ear and was there for a good 3 hrs. I was still unsure if I even got the car. I am still waiting for my response if I did. I was so shocked for the amount they offered me for my cheap 2002 Chrysler Neon, which is not deserving of any cost to be quite honest. So I was happy with that as well and was able to install a starter for my car which is convenient for me. With that said, I may not get approved and I spent 3 hrs there of our time. If I don't get approved would I be upset? Yes, but at the same time I don't regret my time there as they were all truly amazing. I am not sure how anyone here had a horrible experience because everyone there was so kind and patient. Also I don't normally leave reviews, but seeing this I just had to. Best experience ever and so pleased. Thank you Hyundai Canada at Alpine in Kitchener. You guys deserve better reviews! I am 28 years old and I applied for a 2015 Hyundai Elantra GL in black. After all my questions answered I knew that was the best decision for me because I was comfortable with how I felt about it all. Thank you kindly. Fingers crossed! :D More