Kitchener Hyundai

Recall appointment Service department should not have such a cranky woman training another coworker at the desk. I feel bad for everyone who has to deal with her attitud Service department should not have such a cranky woman training another coworker at the desk. I feel bad for everyone who has to deal with her attitude. The person I had check my vehicle in was friendly, my vehicle was done in an hour and was cleaner than when I took it in. More

Incorrect information being passed on to customers I called in on Friday to book a appointment for Saturday. The lady who answered my call mentioned that they were closed on Saturday. When I checked th I called in on Friday to book a appointment for Saturday. The lady who answered my call mentioned that they were closed on Saturday. When I checked their website it mentioned they were open on Saturday and that appointment was available. I was really disgusted with the incorrect information being passed. I thought they didn’t want customers on Saturday for what ever reason that was! More

Dependable Helpful staff and always on time of the service given time! They always see to it that your car are safe to drive after the service. Highly recommend Helpful staff and always on time of the service given time! They always see to it that your car are safe to drive after the service. Highly recommended! More

Great Customer Service Thanks to Kierstan for makings my visit a positive one. Friendly and very informative. I appreciate honesty. I was presented with options I never cons Thanks to Kierstan for makings my visit a positive one. Friendly and very informative. I appreciate honesty. I was presented with options I never considered. Thanks for your patience and being real. More

Oil, filter & lube service All went well. Pre-booked appointment was on time. Their computer system was up to date so they knew my service needs and estimates the time for serv All went well. Pre-booked appointment was on time. Their computer system was up to date so they knew my service needs and estimates the time for service correctly. I would have liked a text reminder of my appointment time. More

Purchase I have purchased two sets of winter tires and rims through your service manager Chris. He was very courteous and helpful. I am very impressed with h I have purchased two sets of winter tires and rims through your service manager Chris. He was very courteous and helpful. I am very impressed with him, his work ethic and your service department. It was a pleasure dealing with your dealership. Thank you Mike Fullerton More

Thank you Great service all around ! Special shot out to Brad and gentleman that processed my paperwork. Keep up the great job Hyundai ! I love my Santa Fe! Great service all around ! Special shot out to Brad and gentleman that processed my paperwork. Keep up the great job Hyundai ! I love my Santa Fe! More

Always a positive experience! I have always been treated with respect by all staff members at Alpine Hyundai. It's never cheap to visit a dealership for services, but they make you I have always been treated with respect by all staff members at Alpine Hyundai. It's never cheap to visit a dealership for services, but they make you feel welcomed and comfortable! More

Sales Manager Saves the Day ! My experience with Kitchener Hyundai started poorly - sales person did not keep the appointment time that was arranged and made me wait almost an hour My experience with Kitchener Hyundai started poorly - sales person did not keep the appointment time that was arranged and made me wait almost an hour - and even then was still with other customers. Enter Chris Brading - the sales manager that saved the day and the sale ! Chris took it upon himself to approach me (since I was still waiting) and sat down with me to find the right vehicle for the right price. Chris is a superstar working with people and I am grateful that he was able to help me and turn a negative start into a fantastic end ! Thanks Chris for all your efforts :) More

blown tire replacement Visited dealer on Thursday April 25 for blown tire due to pothole at railroad tracks. New tire was ordered. No appointment was booked, I was told to r Visited dealer on Thursday April 25 for blown tire due to pothole at railroad tracks. New tire was ordered. No appointment was booked, I was told to return to dealer Saturday before noon for a quick install and balancing. Issue with parking brake not engaging likely due to the pothole was mentioned and was looked at while on the hoist. Could not resolve the issue due to time constraints. New appointment booked to deal with parking brake. More