Kingston Mazda
Kingston, ON
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33 Reviews of Kingston Mazda
Great experience Would highly recommend Dimitri from Mazda Kingston. He was very knowledgeable and had a low pressure approach. He really just wanted to help me find Would highly recommend Dimitri from Mazda Kingston. He was very knowledgeable and had a low pressure approach. He really just wanted to help me find the right car. Excellent experience! More
Great knowledgeable team Everyone is very friendly and truly puts the customer first in this dealership, I highly recommend buying a car here, and getting service done here. Everyone is very friendly and truly puts the customer first in this dealership, I highly recommend buying a car here, and getting service done here. More
Bad experience, uneducated workers First I would like to say I left a review on the Facebook page this company has and it was removed shortly after. I feel everyone should be made aware First I would like to say I left a review on the Facebook page this company has and it was removed shortly after. I feel everyone should be made aware of how poorly this specific car dealership in Kingston operates. I went in looking for a decent car, an upgrade to what I am currently am driving. I was approached by an employee named Jordan who basically told me he could help me find what I'm looking for here. When we went around looking at the different vehicles Jordan was unable to answer most of my questions regarding pretty much anything. I personally don't know much about cars but it seemed that this employee knew even less which was very surprising. Every time I had a question about a different vehicle I was given unsure answers or incorrect answers. The only factual information I was given when browsing around was just basic information. I probably wasted around an hour and 30 minutes there in total. I had even asked Jordan if he could show me some cars that have low KM and he kept bringing me to vehicles with 100-250 thousand KM on them. After realizing how inexperienced and unprofessional the dealership was I just said thanks and left. I'm not sure why Mazda would hire someone who is obviously not qualified for the job. This employee is in charges of sales or something like that and doesn't know much on the product they are selling. Very bad experience here and would highly recommend that nobody goes here looking for a vehicle. More
Great communication and care for customer service New to Kingston, have always had great experiences with Mazda and this was no different. Long story short, went in for a service and wound up selling New to Kingston, have always had great experiences with Mazda and this was no different. Long story short, went in for a service and wound up selling my CX-5 and leasing a brand new Mazda6. The whole process from start to finish was done so professionally, everyone I was in contact with there felt like they enjoyed working there and it was evident in the service I was provided. Even the owner/manager came to introduce himself. The communication from the onset was amazing, and everything from beginning to car pickup was effortless. Truly a great dealership which is obviously managed well and the service associates/sales staff are fantastic. More
Second car I just purchased my second car from Kingston Mazda. I bought a CX5 this time. My previous one was a CX7. I love it so far. Loved my last car but it w I just purchased my second car from Kingston Mazda. I bought a CX5 this time. My previous one was a CX7. I love it so far. Loved my last car but it was time to buy I new one. Once again I dealt with Vince and he was so helpful. I definitely recommend him. Thank you to John and the gentleman in the business office. More
Mr Laframboise should Retire!!! Mr Laframboise is uncaring about anything but the almighty BUCK!!! He certainly does not care about his customers!! He is unwilling to negotiate anyth Mr Laframboise is uncaring about anything but the almighty BUCK!!! He certainly does not care about his customers!! He is unwilling to negotiate anything!! I bought a Mazda 3 GS on Thursday, paid cash, which he wasn't impressed with!!! The car was supposed to be ready Friday or Saturday!!! It was finally ready (supposable) Monday I picked up the vehicle neither FOB worked!! Missed work, appointments, ect!! They actually made me pay for their own mistakes!!!!! The only good part of this experience was the sales rep JORDAN BUCHOLTZ, he is honest, knowledgeable and fun to go on a test drive!! To bad he has to spend his time explaining to customers why they cant talk to Mr Laframboise!!!! More
Dumb & Dumber Kingston Mazda uses aftermarket parts. The staff are rude. Mr. Laframboise refuses to correct recalls. They missed a tire rotation and botched ser Kingston Mazda uses aftermarket parts. The staff are rude. Mr. Laframboise refuses to correct recalls. They missed a tire rotation and botched servicing my brakes which caused the braking distance to be compromised The result can be dangerous, especially in rush-hour traffic. The two peas in a pod at the service desk are not qualified to answer questions that an automotive specialist should be answering which they do. I was shocked when I was told that this is how they roll in the Great White North.? More
Car for daughter Thanks so much. Great experience great staff,great car. Happy with our purchase and people we dealth with. Would recommend this dealership. Zoom zoom Thanks so much. Great experience great staff,great car. Happy with our purchase and people we dealth with. Would recommend this dealership. Zoom zoom zoom More
Zoom zoom I recently bought at CX3 from Jordan at Kingston Mazda. He was helpful and friendly. The person in the business office was great to deal with too. I l I recently bought at CX3 from Jordan at Kingston Mazda. He was helpful and friendly. The person in the business office was great to deal with too. I love my little CX3 More
Happy with my CX5 I have had my CX5 for a couple months now. I have been very happy with it. The dealership and John in particular has been very helpful when I have had I have had my CX5 for a couple months now. I have been very happy with it. The dealership and John in particular has been very helpful when I have had questions. I would recommend Kingston Mazda to m friends More