Their service was a nightmare!! They denied breaking a strut and draining my battery. I will never return!!

was very easy to deal with unlike other dealers in Ottawa fortunately i live between Kingston and Ottawa very low pressure sale . Highly recommend Jake and the rest of the sales staff.

In April I was sold a 2020 vehicle that did not have air conditioning. Within 2 days I noticed and contacted them. The sales dept told me "I'm sure it has AC, the service dept with help you with it." The service dept would not get me in for 3 weeks. I was then told my car does not have AC whatsoever, that they had no idea and "all we can say is sorry." They offered no help whatsoever. I later went back 4 years on google reviews they wasted someone else's time trying to sell them a vehicle with no AC (wondering if it's the same vehicle!). I begged them to help me get back my warranty since it was past the 10 days of cancellation not due to my fault of waiting 3 weeks and they said it couldn't be done. I lost thousands having to go trade in for another vehicle. Still trying to get my money back. Will never return.

I've been enjoying my Mazda 3 Sport for 4 years and I do not regret buying this awesome car. Not only do I really like my car, I am grateful for the wonderful, courteous and very professional staff. I would like to express my sincere gratitude to Alex and Sue at the Reception Desk of the Service Department. They are very competent in serving me and helping me resolve any issue with my Mazda. It is important for me to know that I am safe in my car. Thank you Kingston Mazda.

I have owned several Mazda models in the past and have been always happy with quality, reliability and performance. I didn't hesitate to go directly to Kingston Mazda for a new vehicle. I can not over state how happy I am with the assistance offered by Jake Guilbert in identifying the perfect vehicle for my needs and budget. With Marion assisting on financing it was seamless , quick and happy making. What a joy to deal with smart, honest and good people. I'd totally recommend starting a new car hunt at Kingston Mazda. I'd send my Mother.

Friendly staff members with knowledge on their vehicles and a nice clean store. There is a decent amount of new inventory in Kingston.