Kingscross Hyundai

Very professional and helpful I went to get my car winter ready with the Winter Tune Up Special, and Andrew was very professional, knowledgeable and friendly! The Receptionist was I went to get my car winter ready with the Winter Tune Up Special, and Andrew was very professional, knowledgeable and friendly! The Receptionist was very helpful, as well. It took exactly how long it was estimated and my car even got a wash before I picked it up...yes!! More

Excellent Maintenance Service Thanks to Edwin Ho and his team of mechanics who serviced my Tucson bought at Kingscross Hyundai. Edwin was prompt at taking care of my maintenance o Thanks to Edwin Ho and his team of mechanics who serviced my Tucson bought at Kingscross Hyundai. Edwin was prompt at taking care of my maintenance order, provided honest recommendation on what services my car needed, and kept me informed as the maintenance services progressed. I would definitely return to Kingscross (and Edwin) for the next car maintenance in Spring. More

Maintenance and Service Hyundai Service is very great and their mechanic is professional and the parts is genuine..and also the Service Manager or the Service Adviser is very Hyundai Service is very great and their mechanic is professional and the parts is genuine..and also the Service Manager or the Service Adviser is very warm and they tells you the truth what going on in your car and then they so Honest to deals their clients so therefore I conclude I’m 100% satisfied.. Honestly tells you continue what you doing is right and great dealership services More

Excellent Service at Kingscross Thanks to Edwin Ho (Service Manager) and his staff plus the mechanics who service our Tucson and Elantra which we purchased at Kingscross Hyundai. Ov Thanks to Edwin Ho (Service Manager) and his staff plus the mechanics who service our Tucson and Elantra which we purchased at Kingscross Hyundai. Over the years we have had the BEST service experience when we have brought our cars in. Also thanks to Oscar and Kelly managers at Kingscross Collision and their body guys for repairing some damage from a fender bender. I have recommended Kingscross to friends since we bought our cars. More

Kings cross Hyundai service dept I walked into the service dept on November 14 and I was attended to quickly. They said that my car will take an hour to one and half hour to get my f I walked into the service dept on November 14 and I was attended to quickly. They said that my car will take an hour to one and half hour to get my fall check up. My winter tires were installed, all fluids checked etc and most of all the price was reasonable. My service attendant Andrew was quite friendly and cheerful and I would recommend him to all my friends and acquaintances. Keep up the good work Andrew. More

Excellent customer service. I dealt with an indifferent sales person at this dealership initially and left a bad review on this site. Sales Manager Kenneth Leung somehow found ou I dealt with an indifferent sales person at this dealership initially and left a bad review on this site. Sales Manager Kenneth Leung somehow found out who I was and phoned me at home that same evening. Extraordinary! He made everything easy and I bought a car from him the next day. Other staff there were also impressive, particularly Farid Chowdhury who came in on his day off just to make sure I was happy with my purchase and understood everything about the car. I'm extremely happy to eat my words, retract my earlier review and give these great people the five stars they deserve. More

Good service They are always on time, and estimates of timing pretty accurate. Friendly staff and good work. What more can you ask for? I recommend them all the ti They are always on time, and estimates of timing pretty accurate. Friendly staff and good work. What more can you ask for? I recommend them all the time. More

Edwin Ho, exceptional customer service associate Ever since, I purchased my first new car from Kings cross Hyundai, the customer service received from day one has been way above outstanding. My serv Ever since, I purchased my first new car from Kings cross Hyundai, the customer service received from day one has been way above outstanding. My service advisor Edwin Ho, is always on top of things when it comes to service recommendations and parts needed for my car. Follows up the next day with either a call or email to ensure the car is working at optimal performance. If there is any questions/concerns, not to hesitate to ask. He is extremely knowledgeable and friendly. His treatment towards all customers needs shows that he really cares about them and the safety of their vehicle. Yesterday, my car stopped running because the battery died. After a boast from the kindness of strangers, I phoned down to kingscross to let them know I was on my way from Oshawa and needed a battery stat. I initially phoned Whitby Hyundai and those fools refused to take my car (FAIL !!!!). On the advice of my Dad, he told me to take it to Edwin since he is extremely familiar with me as a customer and the car . 45 min later, I arrived back to Scarborough. As soon as i pulled up, Edwin came out, greeted me. I told him what happened and he took the car in right away because if I turned it off, the car would die again. Immediately, Edwin quoted me a fair price on a brand new battery, how long the job would take and the paperwork was started, the service began. Edwin offered me a seat, directed me to help myself to some coffee. He even offered shuttle service. Every once in awhile, Edwin provided me updates as to the status of the car which was very reassuring. Just before the car was released, the service team discovered two more issues with the car that needed to be addressed immediately. I wasn't very pleased but Edwin was firm in telling me that if this is not addressed, there will be problems down the line. After a brief pause, I agreed. After 3.5 hrs, my car was ready to go. As a added bonus, the service team gave my car a much needed wash. I was very appreciative. The car is running very well. Everything is just fantastic. I'm so over the moon. More

2" of water found in the spare tire compartment in the trunk I took my car in for a Saturday appointment, the service advisor called later that afternoon and informed us the problem is due to condensation. I cou I took my car in for a Saturday appointment, the service advisor called later that afternoon and informed us the problem is due to condensation. I could not believe condensation would produce 2" of water in a trunk compartment. They had my car from Friday night until close on Saturday. I called back on the Monday and spoke with the Service Manager, Edwin. He said if I wasn't happy I should bring my car back, only options he offered were Monday - Friday appointments, no Saturday. I said I don't live near the dealership and I just had a Saturday appointment, he said I should check my schedule and call him back. He was very rude! I purchased two vehicles from this dealership and this is how I get treated. That's okay, I'm in the market for another vehicle, I'll choose more wisely this time around! More

Kingscross Hyundai Service Have bought 4 cars from this dealership. Service is always excellent and customers receive proper updates on the service as well as check for for any Have bought 4 cars from this dealership. Service is always excellent and customers receive proper updates on the service as well as check for for any firmware updates. More