Kia of Hamilton

Incredible experience! The customer service was second to none and I will definitely purchase another car from them as they took the time to ensure that I found the right vehicle. to none and I will definitely purchase another car from them as they took the time to ensure that I found the right vehicle. More

Service was outstanding, I was very happy with how I was treated while I was there waiting on my vehicle. My only issue was that I was informed that I needed new tires on a used vehicle that I got last yea treated while I was there waiting on my vehicle. My only issue was that I was informed that I needed new tires on a used vehicle that I got last year. That was something that I wasn't expecting to hear. More

Mike was very informative and friendly, explained everything about the car I was interested in. Seemed to enjoy his job and was patient with me with all my questions. Didn't rush me in making decisio everything about the car I was interested in. Seemed to enjoy his job and was patient with me with all my questions. Didn't rush me in making decision to buy. I happily bought a Forte More

This was the first time I purchased a car, and I really liked the service I received from Kia of Hamilton. Anthony took the time to meet with me initially and established a good rapport. He made me feel co liked the service I received from Kia of Hamilton. Anthony took the time to meet with me initially and established a good rapport. He made me feel comfortable to come back at any time when I felt like I was ready to look at vehicles. At my second visit I was connected with Mya who also took a lot of time to explain what my options were. I was able to go home and research all of my options and was able to stay in contact with her by email. Mya responded to my inquiries in a timely manner and answered every question that I had. The experience I had (and continue to have) at Kia of Hamilton was exceptional and I would recommend anyone who is interested in purchasing a car to drop by and visit them. For a younger female who does not know much about cars, Mya made the whole process very easy and seamless. I love my new car! Thank you Kia of Hamilton! More

Called in the Morning & was told they could fit me in that afternoon for service. In for oil change , but noted brakes needed servicing. Service done in a timely fashion. Martha was very cheerful & han that afternoon for service. In for oil change , but noted brakes needed servicing. Service done in a timely fashion. Martha was very cheerful & handled my situation in a prompt & professional manner. I also mentioned in passing that I had a couple of major stone chips on my hood. Martha asked the detailer to look at it & he fixed the two chips before I left. (no charge) . I didn't catch his name , but he was very quick in getting the appropriate colour match & it took him only a couple of minutes. I was very impressed that I was able to get in that afternoon & get everything done in a prompt manner & reasonable pricing. Doug Gray More

Came in to look at the 2013 souls was able to walk out with a brand new Soul after trading in my 2011 soul for less money per mnth then I was currently paying. Cant wait to pick up the car. with a brand new Soul after trading in my 2011 soul for less money per mnth then I was currently paying. Cant wait to pick up the car. More

Husband and myself decided on a spur of the moment to stop by Kia of Hamilton to have a look at what they had to offer. Many sales at many dealerships going on at this time. We were put at ease as soo stop by Kia of Hamilton to have a look at what they had to offer. Many sales at many dealerships going on at this time. We were put at ease as soon as we entered the front door. A friendly hello, a warm smile and surprise - no pressure. Frank came over and asked if he could help with any questions we might have regarding the Rondo and that led to a test drive and the purchase of our new 2014 Ronda. We would highly recommend this dealership, especially Frank, even if you are just looking for information you will not feel like you are wasting their time. Wonderful experience. More

Dealership received "good" for work because it really seemed like fun and not work. "Good" for price ..would only give "Great" ifin it was free. It was great to meet Anthony and Gary. Just FYI I a really seemed like fun and not work. "Good" for price ..would only give "Great" ifin it was free. It was great to meet Anthony and Gary. Just FYI I am still looking for my Chiquita hat!! and would pass the teapot, please! lol More

Went in on a rainy Monday Evening just wanting to get a better look at the KIA Soul. Talked with Anthony Aceti. Liked what I saw and liked the deals that were being offered. Next step was to tr a better look at the KIA Soul. Talked with Anthony Aceti. Liked what I saw and liked the deals that were being offered. Next step was to try to get my husband as interested in it as I was. Went back up on Tuesday evening this time with my husband. Anthony was not in so this time we talked to Shannon Godfrey. We took one out for a test drive, I was very impressed and my husband seemed quite impressed so when we left it was with intentions on possibly buying it. We went back up on Thursday evening to talk again. This time we talked to Rob Bruno and then to Dawn West After hearing what we would get for a trade in and the payment options we decided to go ahead and purchase it. I received a call from Dawn on Saturday morning to let me know that they managed to get my color preference. We went in on Monday evening to pick it up. I must say so far, I am loving it as are my kids. More

Went to Kia seeking to purchase a new Soul. The sale person, Frank Caruso, was friendly, accommodating and most knowledgable about the vehicle. The team worked quickly to have my new car available with person, Frank Caruso, was friendly, accommodating and most knowledgable about the vehicle. The team worked quickly to have my new car available within my time frame. The are a very professional team and I would highly recommend them to anyone looking to purchase a vehicle. More