Kia of Hamilton

Always friendly! As always, Martha makes a painful trip in for routine or emergency service...palatable. She always greets you, thanks you for your business and explai As always, Martha makes a painful trip in for routine or emergency service...palatable. She always greets you, thanks you for your business and explains all charges, options and strives to make the customer happy. Thanks Martha! More

Good Car Experience This was the best experience of all of the cars that I have purchased in 50 years. The salesperson did not waste my time and the finance was handled This was the best experience of all of the cars that I have purchased in 50 years. The salesperson did not waste my time and the finance was handled in an efficient and timely fashion. More

Good dealership Purchase a new Kia last July and decided to get an other one very easy fair to deal with highly recommend them, very friendly and good follow up servi Purchase a new Kia last July and decided to get an other one very easy fair to deal with highly recommend them, very friendly and good follow up service. More

Car Purchase My purchase of a previously owned VW Jetta from Kia of Hamilton was easy and uncomplicated. The salesperson, Matt Garofalo, was friendly, pleasant to My purchase of a previously owned VW Jetta from Kia of Hamilton was easy and uncomplicated. The salesperson, Matt Garofalo, was friendly, pleasant to deal with and professional. I never felt any pressure to buy. We took the car out for a test drive and I did not immediately decide to buy the car but opted to test drive another car at another dealership. I returned the next day to inform Matt that I preferred the VW from Kia and we proceeded to make a deal that was very satisfactory to me. The car was ready for pick up the next day and I am please with my purchase. I would recommend this dealership without hesitation. More

stereo replacement bad receiption and blue tooth not working and whole unit went black. had unit replaced even though after service looked into it they said reception wa bad receiption and blue tooth not working and whole unit went black. had unit replaced even though after service looked into it they said reception was fine. new unit is better but still not what I call good reception, looking into now paying for an antenna booster through 3rd party stereo shop which is odd as I haven't had to do this with any new car in the last 20 years. More

Great experience I needed a very specific vehicle for a short-ish term, Mike quickly understood my needs and suggested an ideal option. He pointed me in the right dire I needed a very specific vehicle for a short-ish term, Mike quickly understood my needs and suggested an ideal option. He pointed me in the right direction, guided me through a test drive and made the process very efficient. Eunice facilitated the sales process effectively, efficiently and in a friendly manner. An overall great team! Thanks Mike and Eunice More

Eunice has built a strong, well deserved, reputation as someone with passion, diligence and dedication. She is great in dealing with clients and simplifying your concerns and has a passion to truly put h someone with passion, diligence and dedication. She is great in dealing with clients and simplifying your concerns and has a passion to truly put her clients first. Eunice makes sure her clients make the very best decision that compliments an individuals situation. I recommend Eunice highly - she would be of immense value to any purchasing decision you make in the future. More

Frank was a congenial and top-notch, well-versed in sales. We appreciated his diligence and expertise. Frank is friendly, approachable, and answered all of our questions and concerns. I am sure he i sales. We appreciated his diligence and expertise. Frank is friendly, approachable, and answered all of our questions and concerns. I am sure he is a valued employee of Kia. More

Great service advicer and my vehicle was ready when promised and looked into all my concerns and found the problem. I would recommend this dealership to everybody! Great experience! promised and looked into all my concerns and found the problem. I would recommend this dealership to everybody! Great experience! More

My fiance and I walked into Kia of Hamilton to have a look around with the idea of trading in my 2-door for a 4-door eventually. We were welcomed by John Selsek who was friendly and seemed genuine. He look around with the idea of trading in my 2-door for a 4-door eventually. We were welcomed by John Selsek who was friendly and seemed genuine. He John gave us some ideas and options including his ability to locate and bring in any type of used vehicle we were interested in due to the companie's Car Nation network. John did not pressure us in any way and we felt he was very trustworthy. When we were ready to make a deal I emailed John to make sure he would be there when we visited ( we live up north ). John showed us several vehicles and he let us take as much time as we needed. We were able to haggle a bit on the price which made me feel like a champ when the deal was done. The finance person at the dealership offered but did not attempt to push any of the extras on me, I appreciate that. Part of the deal was that a block heater was to be installed on the car. Unfortunately I didn't notice that it was missing until I was back home with the new car. I emailed John and he was apologetic and said they'd rectify that the next time I was down. An honest mistake as it was just a verbal agreement at the time of sale. The next time we were down I emailed ahead of time and John had it taken care of for us. I have already recommended John and Kia of Hamilton to friends and will continue to do so. More