Kia of Hamilton

My fiance and I walked into Kia of Hamilton to have a look around with the idea of trading in my 2-door for a 4-door eventually. We were welcomed by John Selsek who was friendly and seemed genuine. He look around with the idea of trading in my 2-door for a 4-door eventually. We were welcomed by John Selsek who was friendly and seemed genuine. He John gave us some ideas and options including his ability to locate and bring in any type of used vehicle we were interested in due to the companie's Car Nation network. John did not pressure us in any way and we felt he was very trustworthy. When we were ready to make a deal I emailed John to make sure he would be there when we visited ( we live up north ). John showed us several vehicles and he let us take as much time as we needed. We were able to haggle a bit on the price which made me feel like a champ when the deal was done. The finance person at the dealership offered but did not attempt to push any of the extras on me, I appreciate that. Part of the deal was that a block heater was to be installed on the car. Unfortunately I didn't notice that it was missing until I was back home with the new car. I emailed John and he was apologetic and said they'd rectify that the next time I was down. An honest mistake as it was just a verbal agreement at the time of sale. The next time we were down I emailed ahead of time and John had it taken care of for us. I have already recommended John and Kia of Hamilton to friends and will continue to do so. More

Great Experience, keep up the good work.Dawn and Frank were great. Dearlership was clean and tidy and everyone was very helpful. I would recommend this dealership to others. were great. Dearlership was clean and tidy and everyone was very helpful. I would recommend this dealership to others. More

John was very helpful with the purchase of my new Kia Sorento. We had leased our last Sorento from Kia of Hamilton as it was our first experience with Kia. We had just started our search for the replacem Sorento. We had leased our last Sorento from Kia of Hamilton as it was our first experience with Kia. We had just started our search for the replacement for this summer and noticed the dealership already had the 2015 models on site. We contacted John via email about whether we could view one of the new ones and any possibility of getting out of the lease a few months early. He was very quick to respond, very helpful in drawing up the deal, and we had our beautiful new Sorento within 4 days of the initial email. John is a a no pressure, friendly salesman and I would recommend him and the Kia of Hamilton dealership. The price and quality of the vehicles is what brought us back. More

Frank was very enthusiastic and thorough. He lead us through the process of buying a new car in this country (this is our first new car in Canada) with great detail and sense of humor. He made the drivi through the process of buying a new car in this country (this is our first new car in Canada) with great detail and sense of humor. He made the driving test an enjoyable experience and he answered patiently to all our questions. Overall, we feel that Frank was very supportive and puts a lot of positive energy to his work. Hal was also amazing, we felt he did his best to get us the credit. He was kind, honest and straight forward. We feel that he was the only one from the many financing departments that we visited who believed in us for getting financing. Overall, our experience at Kia Hamilton was enjoyable and with far the best we got from our visits to dealerships in Hamilton (our visits included Hyundai and Honda). More

'A' is for 'Anthony', but also 'AMAZING'! He answered every question we had about our purchase with great understanding. Definitely a repeat customer of his! 'AMAZING'! He answered every question we had about our purchase with great understanding. Definitely a repeat customer of his! More

great service everyone was very friendly asking if we would like something to drink while we were waiting as this dealer was very busy but we were still looked after quickly I would recommend this dealer would like something to drink while we were waiting as this dealer was very busy but we were still looked after quickly I would recommend this dealer to people More

I brought my new car in for its very first service. Martha was very cheery and helpful. She ensured my vehicle was dealt with promptly. Joe (my salesman) helped find the part I was supposed to get wh Martha was very cheery and helpful. She ensured my vehicle was dealt with promptly. Joe (my salesman) helped find the part I was supposed to get when I bought the car and it was put on too. Overall, everyone was very friendly. It did not take too long either which was great. A car was and coffee would have been nice but not expected. Martha did tell me when my car would need service next which is good to know for budget planning. More

Great experience! I never considered a KIA before. My friend Matt Pomeroy recommended the Optima and the dealership and I was very pleased with the experience. I really appreciated how I was looked after friend Matt Pomeroy recommended the Optima and the dealership and I was very pleased with the experience. I really appreciated how I was looked after by Matt, Debbie and Dawn (Dawn is a complete joy to talk with). It is clear that this dealership has a lot pride and truly values their customers. Matt did good job on the process and ensuring I received everything I needed. Thanks to Debbie on the negotiations! The Optima is outstanding - lots of bragging rights with the heated steering wheel and seats! I was impressed on how many people I knew that knew the car! My teenage daughters love the car ... that might be a challenge when they ask for the keys... More

I walked into the dealership and was met by Mike,who very enthusiastic and welcomed me to the dealership.He than proceeded to find out what I was looking for and what options Kia had to fill these needs. Onc enthusiastic and welcomed me to the dealership.He than proceeded to find out what I was looking for and what options Kia had to fill these needs. Once we had come to an understanding on the vehicle that might fit my needs and after the test drive he went to bat for me until we had a deal that i was happy with.I then met with Dawn who was outgoing upbeat and a pleasure to deal with. She explained all the forms and options that i needs to consider in a most pleasant and professional way. When i came to pick up the car both Dawn with all the forms and the offer the call if I needed anything and Mike's explanation on all the workings of the car itself made the experience a most pleasant one. More

I searched countless dealers when hunting for a car and eventually landed at Kia of Hamilton. Frank was out to assist me in a timely manner and was very accommodating overall. I simply was unable to find b eventually landed at Kia of Hamilton. Frank was out to assist me in a timely manner and was very accommodating overall. I simply was unable to find better quality, better service, and better value for my money anywhere else. Made a purchase shortly after my visit and am completely satisfied with the car thus far! Also, if you are looking for a sales rep that will bend over backwards for you to make sure you are completely happy, definitely see Frank @ Kia of Hamilton. More