Kia West Edmonton

Awesome enchanting glee Clean organized business with friendly employees,who made me feel welcomed and not overwhelmed with pressure to look at specific vehicles. My sales wo Clean organized business with friendly employees,who made me feel welcomed and not overwhelmed with pressure to look at specific vehicles. My sales woman was very enchanting and very organized and professional, who made great effort to get me the vehicle and price that I wanted. Reception was great when I picked up my vehicle, I have not been this satisfied doing business in several years. I honestly find it hard to compare there professionalism with any other business dealing I have had in a long time. Congratulations Cacilia and all employees at kia west Edmonton,truly your dealership is the standard most dealerships should strive for. Looking forward to many years of service visits. More

Excellent Service from all I met at KIa West Edmonton Most of our dealings in purchasing a new Sorento were with Cacilia Wardale who was outstanding throughout. Friendly and very efficient with just perfe Most of our dealings in purchasing a new Sorento were with Cacilia Wardale who was outstanding throughout. Friendly and very efficient with just perfect balance between "I'll leave you alone now" and good follow-up. If you are looking for a new car it would be a smart first step to ask for Cacilia when you walk on to the premises. We did spend some time getting answers from Kris Ricci ( at Cacilia's recommendation)who was also excellent with none of the classic corny car salesman techniques in evidence. He put the final pieces in place to confirm our choice. Krishnie Chand in Finance also did an excellent job of her portion of the process. More

Wonderful Experience Buying A First Car My mom and I really just ended up in the right place at the right time. Although Cacilia doesn't usually deal with the used car sales, once we started My mom and I really just ended up in the right place at the right time. Although Cacilia doesn't usually deal with the used car sales, once we started talking to her she was more than willing to help us out, and see the purchase all the way through until I owned the car. Cacilia stayed in touch with us the entire week while I got my finances and registration/licensing together, and she was always quick to respond to any calls/emails. She really made me feel like she truly wanted to be a part of the deal, and part of my happiness with the final purchase. 100% would recommend any friends looking for a car to speak with her directly. Danny was able to match another offer that we were looking at, and Tarah made the payments quick and simple. If you get the option to choose between Krishnie or Tarah for financing, absolutely go with Tarah. More

Great Service Department I have on two occasions needed to get service on my 2013 Sorento for issues unrelated to poor performance such as recalls and parts. On both occasions I have on two occasions needed to get service on my 2013 Sorento for issues unrelated to poor performance such as recalls and parts. On both occasions the people at the service desk were more than willing to provide advice, options and recommendations and did so in a timely and friendly manner. When I needed information they did not have, they offered to look it up for me and gave me all the contact information I needed. When it came time for the actual service I was booked in the next day, advised in advance it may take up to 4 hours and then, pleasantly got my car back only 2 hours later. They provided me with a comfortable space to wait and do some "work" and had all the paperwork ready when I was ready to head out. Thank you Natasha and team. I have not had experiences like that at other KIA service departments so kudos to West Edmonton. I would recommend them to any KIA owner. More

A very happy experience! I recently took my son to KIA West Edmonton to look at AWD vehicles. Jordan greeted us professionally, he asked the right questions, listened to our a I recently took my son to KIA West Edmonton to look at AWD vehicles. Jordan greeted us professionally, he asked the right questions, listened to our answers and showed us 3 vehicles that fit the bill perfectly. We shopped around at other dealerships but no one could match the value and service that KIA West Ed & Jordan provided. We purchased A Sonata AWD. It was prepaired and ready on time. very professional operation. worth a look when shopping for new or used... Thank you Jordan, My son is very happy with his "new" Sonata! Jim & Diane & Maxwell More

Good experience specially for first time buyer Went to KIA west after going through all KIA around Edmonton area. Cacilia was able to matched the other offers i've got from other KIA dealerships. S Went to KIA west after going through all KIA around Edmonton area. Cacilia was able to matched the other offers i've got from other KIA dealerships. She was delivered me the car the next day I've signed the papers. Hard to trust dealerships and sales but Cacilia kept her word and the exact price we have negotiated all through out the deal. Team is very friendly and would recommend the place to people buying new cars. More

Trustworthy and thorough I was very pleased with how i was treated. My trust was earned and that's very important to me in the often shady world of car dealerships. I was very pleased with how i was treated. My trust was earned and that's very important to me in the often shady world of car dealerships. More

Felt right at home my vehicle had been written off and my credit was not the best. I had the pleasure to deal with Tarah. She was so down to earth and made me feel right my vehicle had been written off and my credit was not the best. I had the pleasure to deal with Tarah. She was so down to earth and made me feel right at home. I had little hope on getting a new vehicle but she did her Magic and got me approved! within 2 days i was walking away with a new vehicle, and I could not be happier! Here i am a week later still loving my car, Tarah and everyone at Kia West! Would recommend this place any day! More

Service is terrible We have had our kia since 2011 and since day 1 we have had nothing but issues when we bring it into the service department. I would never recommend t We have had our kia since 2011 and since day 1 we have had nothing but issues when we bring it into the service department. I would never recommend this dealership ever they are terrible if i could give less then one star i would. We presently have our vehicle at the dealership waiting for a park to get fixed the have had it since Monday and it is now Friday they gave me no loaner car while i wait for my vehicle to be repaired and i haven't spoke to anyone since Tuesday no has followed up with me to let me know what is going on. Just one of the many issues this dealership has More

A feel good experience The sales person was attentive, reliable, available and did what it took to ensure I was a happy customer. My experience was pleasant, stress free an The sales person was attentive, reliable, available and did what it took to ensure I was a happy customer. My experience was pleasant, stress free and respectful. Everyone works together to create a friendly and comfortable environment. More