Kia 417

I picked up my first car last week from Stephanie and was very impressed with the way I was treated. As a first time buyer I was nervous and brought my parents along to help. Stephanie respected that they we very impressed with the way I was treated. As a first time buyer I was nervous and brought my parents along to help. Stephanie respected that they were part of the decision making and included them in the discussions. She went through the vehicle with me thoroughly and I felt very confident leaving with my brand new Forte. I am super excited to show it off to my friends and am really happy I bought there. More

I have been going here for quite some time, and it has been going downhill fast. I bought my new van at this location because the service department was so good.. My van is now 2 years old and the servic been going downhill fast. I bought my new van at this location because the service department was so good.. My van is now 2 years old and the service department is a whole new thing. I have had my car in 4 times in 2 months. First they blamed me for not maintaining my vehicle properly, no power steering fluid, then the next month they LOOKED, and found a leak in the tube and hose assembly and clamped it while ordering parts. They eventually replaced the assembly, and 12 days later it was empty again. I tried to allow them to fix the problem they have yet to deal with, and they are happy to get my car in, as long as I sit in their waiting room for 4 or more hours. I am not as important as others, there is no possible way for me to get a shuttle, as it is tire season. I was actually told this. Bridgette said she was happy to get my car in, but it is TIRE SEASON. There is no reality check for them that this has been going on for well before tire season began, and that they are not fixing a problem that they have already failed at 3 times. More

My wife went to look at a Kia Soul. They quoted her $3000 above the price on their own website and then acted surprised at the discrepancy. They claimed their website was wrong, even though their web price m above the price on their own website and then acted surprised at the discrepancy. They claimed their website was wrong, even though their web price matches everyone else's. When looking at our car for trade-in, they offered 5% of the blue book value and refused to budge -- even when she pointed out that they were only offering slightly more than the cost of the gas currently in the tank. They were astonishingly untrustworthy. Avoid at all costs. More

charge for extra warrant which was not required for there is 18 months left on kia waranity, life insurance not required, damage which was done be for I got the car and not repaired Oil was not change there is 18 months left on kia waranity, life insurance not required, damage which was done be for I got the car and not repaired Oil was not changed on car or fuilds not checked More

Very happy with my experience here. Had done all my research in advance and knew exactly what I wanted. Was surprised that they were able to get the vehicle ready for me so quickly. No hiccups on del research in advance and knew exactly what I wanted. Was surprised that they were able to get the vehicle ready for me so quickly. No hiccups on delivery, everything went smooth and everything I was promised, was done. Would do business here again. More

It was just so easy to deal here. Having bought many cars in the past, it was a real pleasure to deal with people who treated me with respect and didn't try to pressure me into the sale. I will be reco cars in the past, it was a real pleasure to deal with people who treated me with respect and didn't try to pressure me into the sale. I will be recommending Stephanie to anyone I know that is going to buy a vehicle without hesitation. She is a real professional. Loving my new Optima! More

Bad. Bad. Bad. I will never buy a car from them again. they damaged my car when I went to service it at the dealership, they will have you to come 4 times before they can actually fix anything. worst expe they damaged my car when I went to service it at the dealership, they will have you to come 4 times before they can actually fix anything. worst experience ever... More

Love my new Sportage and am so happy to have met and dealt with Wali. He was patient and we were able to come to an agreement on a price quickly and efficiently. I had been to another Kia store but th dealt with Wali. He was patient and we were able to come to an agreement on a price quickly and efficiently. I had been to another Kia store but they were very agressive and didn't really listen to me. I will be happy to recommend Wali and Kia 417 to my friends and family and know they will be treated properly. More

Don't go to this dealership. Currently writing a complaint with OMVIC. They add a lot of expenses to the bill that they do not explain as optional such as their security fee. Make sure you ask the s complaint with OMVIC. They add a lot of expenses to the bill that they do not explain as optional such as their security fee. Make sure you ask the sales person what is legally essential and was is optional in terms of fees when buying your car. The other issue involves cash back deals. If there is a cash back deal make sure you stipulate that you will negotiate the price of the car and then discuss how you will accept the cash back. In our case the sales rep and manager did not indicate either verbally or in writing that this cash back money was already applied while negotiating a price. More