
Key West Ford Sales Ltd
New Westminster, BC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Fantastic Salesman, beware additional fees! I purchased a vehicle from Alan at the beginning of the month and he was a pleasure to work with. Very quick response to my email enquiry and set up a I purchased a vehicle from Alan at the beginning of the month and he was a pleasure to work with. Very quick response to my email enquiry and set up a test drive at my convenience. He was friendly and professional throughout the entire process making sure that the whole transaction was a pleasant one. However, the dealership has a couple of additional fees they add to your purchase after you've agreed to a price. A $199 insurance transfer fee and a $795 service fee which added $1000 to the final invoice presented for signature. No mention of these fees before this which was disappointing. Fees are a necessary evil when buying a vehicle but this dealership needs to be up front about them like they are with the documentation fee of $599. More
New F150 purchase Right from when I drove onto the lot Robert was very professional and knowledgeable and easy to deal with which made the whole process of purchasing Right from when I drove onto the lot Robert was very professional and knowledgeable and easy to deal with which made the whole process of purchasing my first truck a breeze. More
Fantastic experience! We have just purchased a car from Robert and it was a great experience. We inquired about a car via email and Robert was extremely fast to respond by We have just purchased a car from Robert and it was a great experience. We inquired about a car via email and Robert was extremely fast to respond by email as well as by phone. Robert was very friendly and professional and helped us to purchase the exact car we wanted. The whole transaction was fast and painless due to a great team at Key West Ford Sales Ltd. I would recommend Robert to anyone who looks for a new or a used car. Thank you very much! More
Wife's first car ! I went to key West to find a vehicle for my wife for Christmas. Stressed out with all the garbage on Craigslist al helped me get into I decent vehicle I went to key West to find a vehicle for my wife for Christmas. Stressed out with all the garbage on Craigslist al helped me get into I decent vehicle and make her morning special. This was my second vehicle purchased from key West and i will be back for my third. Thanks Allen More
Sales Experience Dealt with Jag in sales and Nicholas in Financing. Great experience with both guys. No BS ! The perfect way to buy a vehicle. Would definitely d Dealt with Jag in sales and Nicholas in Financing. Great experience with both guys. No BS ! The perfect way to buy a vehicle. Would definitely deal with these guys again More
Dodge 3500 Al made my experience very easy. Although the vehicle had a pending sale he made sure that I was able to have a good look at the truck and drive it wh Al made my experience very easy. Although the vehicle had a pending sale he made sure that I was able to have a good look at the truck and drive it while I was there instead of having to come back another time. He met me at the dealership (on his day off )the day the truck did become available. He worked with me and the service Dept to explain the few things that needed to be done to the vehicle which was a big part of why I went ahead and bought it. Megan made sure I had a vehicle and called to let me know how the repairs were progressing and when I would be able to pick it up. Overall great experience. I felt zero pressure to buy. It was the exact opposite experience I had earlier the same day at another dealership. More
Positive , friendly and knowledgable salesmen ! Jag listened to me and found a vehicle that fit my needs and price point ! He made sure I was taken care of and satisfied . Great customer service ski Jag listened to me and found a vehicle that fit my needs and price point ! He made sure I was taken care of and satisfied . Great customer service skills ! More
Very accommodating. Positive. We found the truck we wanted on auto trader at the Key West dealership and called to let them know we would come down from Williams Lake to look at an We found the truck we wanted on auto trader at the Key West dealership and called to let them know we would come down from Williams Lake to look at and purchase if all was good. When we arrived we had found out the vehicle was sold. I was extremely disappointed however Robert, who was appointed to be our salesman, had found a newer replacement that we were happy to purchase. Robert was very accomidating. I have purchased a few vehicles from dealerships and Robert has made this one the best experience by far. We walk away from the deal happy that we have spent well. We found an item that was missed on inspection and Robert was fast to correct it. Robert is a keeper. He’s all about the customer. Good job Key West! More
Love my new ride 110% happy with key west ford. Rob is very good at his job and found the perfect fit for me. No pressure sales and everybody I met in the office was f 110% happy with key west ford. Rob is very good at his job and found the perfect fit for me. No pressure sales and everybody I met in the office was friendly and knowledgeable. Highly recommend. More
great guy to have on your side I wanted to make an informed decision about buying a car. Allan was great and it felt like he really knew where i was coming from with buying a used c I wanted to make an informed decision about buying a car. Allan was great and it felt like he really knew where i was coming from with buying a used car. He empathized with my need to check off every concern I had on my list and I also felt comfortable around him the entire time. He came to pick me up himself all the way in North Vancouver! awesome guy, very knowledgeable, and has the utmost respect for his clients. I will recommend Key West Ford to anyone I know who wants to buy a used car. I'll tell them to "ask for Allan" ;). More